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Hotel Puerta de Bilbao

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Puerta de Bilbao

An outdoor deck with wooden flooring, wicker furniture, and a bar area with a yellow countertop.
A swimming pool with a wooden deck and lounge chairs, surrounded by large rocks.
A hotel with a modern design, multiple floors, and a prominent sign.
A spacious restaurant with wooden floors and large windows, offering a view of the outdoors. Tables are set with plates and cutlery, and there are hanging pendant lights.
A deck with wooden flooring, a sofa, a chair, and a small table with a lantern.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rio Castanos 2, Barakaldo, Vizcaya, 48903
  • Place, Bilbao Exhibition Centre
    ‪11 min walk‬
  • Place, Parque Canino Clara Campoamor - Clara Campoamor Txakurgune
    ‪11 min walk‬
  • Place, Estadio Nuevo Lasesarre
    ‪3 min drive‬
  • Airport, Bilbao (BIO)
    ‪19 min drive‬

Room options

View all photos for Family Suite (Family Junior Suite)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Family Suite (Family Junior Suite)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room with Parking

A hotel room with two beds, a desk, a chair, a small table, and a window with a city view.

Deluxe Twin Room with Parking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

A hotel room with a bed, desk, chair, and a TV.

Deluxe Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen)

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Triple Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Executive Suite

A hotel room with a large bed, a desk, a chair, a nightstand, and a window with a view of the hills.

Executive Suite

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room, 1 Queen Bed with Sofa bed (Deluxe Queen 2+1)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Family Suite (Family Junior Suite 2+2)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Family Suite (Family Junior Suite 2+2)

8.0 out of 10
Very good
(1 review)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Deluxe Queen)

A hotel room with a bed, a desk, a chair, a nightstand, and a wall-mounted lamp.

Deluxe Room (Deluxe Queen)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE DELUXE CITY VIEW

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

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Total with taxes and fees
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About the neighborhood

Barakaldo

Hotel Puerta de Bilbao places you within a 15-minute drive of popular attractions such as Plaza Moyua and Vizcaya Bridge. This 203-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Bilbao Exhibition Centre - 11 min walk - 0.6 miles
  • Parque Canino Clara Campoamor - Clara Campoamor Txakurgune - 11 min walk - 0.6 miles
  • Teatro Barakaldo - 19 min walk - 1.0 mile
  • Estadio Nuevo Lasesarre - 3 min drive - 1.4 miles
  • Estuary of Bilbao - 3 min drive - 1.3 miles

Getting around

  • Barakaldo Lutxana Station - 4 min drive
  • Ansio Station - 15 min walk
  • Bilbao Airport (BIO) - 15 min drive

Restaurants

  • ‪La Perla - ‬8 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Pata Negra - ‬9 min walk
  • ‪Foster's Hollywood - ‬15 min walk
  • ‪Bar Antonio - ‬7 min walk

About this property

Hotel Puerta de Bilbao

At Hotel Puerta de Bilbao, guests have access to a children's pool, free WiFi in public areas, and meeting rooms. Self parking is available for EUR 17 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include conference space, a business center, and a seasonal outdoor pool.
48-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, safes, and phones.
A children's pool and a seasonal outdoor pool are on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Self parking on site (EUR 17 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Pool gate
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,229 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child stays free, per registered adult, when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 17 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number No HBI01189

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June 12 to September 13.
  • Pool access available from 11:00 AM to 8:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Bilbao Exhibition Center
Novotel Bilbao
Hotel Puerta Bilbao Barakaldo
Novotel Bilbao Exhibition Center Barakaldo
Novotel Bilbao Exhibition Center Hotel
Novotel Bilbao Exhibition Center Hotel Barakaldo
Novotel Exhibition
Barakaldo Novotel
Novotel Barakaldo
Novotel Bilbao Exhibition Hotel Barakaldo
Hotel Puerta Bilbao
Puerta Bilbao Barakaldo
Puerta Bilbao
Hotel Puerta de Bilbao Hotel
Hotel Puerta de Bilbao Barakaldo
Hotel Puerta de Bilbao Hotel Barakaldo

Frequently asked questions

Is a free cancellation option available at Hotel Puerta de Bilbao?

Hotel Puerta de Bilbao offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Puerta de Bilbao?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Hotel Puerta de Bilbao on Oct 25, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Puerta de Bilbao?

This hotel is located in Barakaldo within a short 12-minute walk of Bilbao Exhibition Centre. You'll also find Bay of Biscay and San Mames Stadium within a short drive.

Will I be able to park at Hotel Puerta de Bilbao?

Yes, parking is offered for EUR 17 per day. Though parking is available on request, an electric car charging station is also available.

Does Hotel Puerta de Bilbao have a casino?

No, Hotel Puerta de Bilbao doesn't have a casino.

Will I find an indoor pool at Hotel Puerta de Bilbao?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 11:00 AM and 8:30 PM and the seasonal pool will be open from June 12 until September 13.

What do couples enjoy most about Hotel Puerta de Bilbao?

Amenities that appeal to couples at this hotel include a down comforter, a minibar, and a separate bathtub and shower.

Does Hotel Puerta de Bilbao have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Puerta de Bilbao have a restaurant with a breakfast menu?

Yes, Hotel Puerta de Bilbao serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Puerta de Bilbao allow pets to stay free of charge?

No, pets aren't allowed at Hotel Puerta de Bilbao.

Does Hotel Puerta de Bilbao have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Hotel Puerta de Bilbao?

The closest major airport to Hotel Puerta de Bilbao is Bilbao Airport (BIO), which is 10.6 mi away (15 minutes by car).

Can I book a room with a balcony at Hotel Puerta de Bilbao?

No, there aren't any guestrooms with balconies at Hotel Puerta de Bilbao.

Does Hotel Puerta de Bilbao have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Puerta de Bilbao.

Hotel Puerta de Bilbao Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 449 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel Great staff. Sunday breakfast not until 8am.bit late for travellers. Otherwise great hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good and varied. The rooms were very comfortable and with a nice view
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, which I've stayed at on numerous occasions. Room is clean, tidy and has everything you expect. Reception is good and there is good ( albeit expensive ) underground parking (17 Euros). Breakfast was plentiful and tasty.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Not all the staff speak English, but they try their best to be helpful
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the reception staff were very friendly and helpful with advice on local travel and parking in the city. Our room on the 5th floor was lovely, clean and comfortable. We had a really good breakfast and the midday check out meant no hurry. Parking garage was safe and secure with large spaces and plenty of room. A real benefit. Thanks!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Stopped here before our ferry from Bilbao back to the UK. Has secure underground parking and free ev charging.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Great location.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
I'd say this hotel is a 3 star, not a 4. And it's starting to feel very dated and looking tired in the rooms. The Air Con was not functioning correctly in the room I was given, so it made for an uncomfortable sleep on a night after the temp had reached 38 celsius. Parking was overpriced but at least it was safe. The bathrooms felt a bit grubby, and the bedroom didn't make me feel clean either. Just a general sense of dirt and age. The free waters in the fridge were a nice touch and the staff were fine. But overall I would not stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were very clean and comfortable
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. The area not so much.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Very nice stay! Great hotel for its price. Kids enjoyed it. It’s a shame you can’t drink/eat anything that isn’t bought in the hotel outside the room, other than that all great.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay.

Clean, large room, good breakfast and many glutenfree options ( seperate glutenfree corner) Near a shopping center, and 20 min walk to the metro, next to a convention centre.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice on both meal and breakfast menus. Rooms are really large. En suite is amazing. Unfortunate no tea and coffee facilities in room. Brilliant for overnight stay. Would probably be good for longer stays too as the swimming pool looked excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Impressed by the quality of the hotel. Good beds, nice breakfast, spacious toom....for a very reasonable price.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location. Room had a mini bar and was spacious. If coming over from Uk/Ireland, don’t expect Tea/Coffee in the room, that not a done thing in most Spanish hotels. Staff were extremely friendly and couldn’t have been more accommodating
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was clean and well-kept with attentive and accessible customer service. The pool was nice for the time it was open.
Stayed 6 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Clean Secure parking €15 Extensive maintenance on pool- not open Would stay again.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around.
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel next to the exhibition centre and convenient for a trip to Bilbao on the metro and easy drive to ferry port. Downside was the size of the pool area for the number of rooms.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the property is
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay on the outskirts of Bilbao

We enjoyed our two night stay at Hotel Puerta de Bilbao. It was a good base to explore the city. Our triple room on the seventh floor was comfortable, and having a bath and separate shower cubicle was useful. The reception team were friendly and helpful. Our daughter loved the pool.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exemplary

I was on the 7th floor of the hotel and had a great view. The staff were exemplary - very professional and very helpful. I could not fault it. Added benefits - a separate shower to a bath; very spacious room; complementary water; quiet.
Stayed 1 night in Apr 2023