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I Hotel

4.0 star property
Hotel with a full-service spa, a short walk to Nagoya Hill Mall

Choose dates to view prices

Photo gallery for I Hotel

Property grounds
Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Dining
Outdoor pool
Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
  • Nagoya Hill Mall
    ‪3 min walk‬
  • Grand Batam Mall
    ‪3 min drive‬
  • Harbour Bay Ferry Terminal
    ‪4 min drive‬
  • Batam Batu Besar (BTH-Hang Nadim)
    ‪16 min drive‬

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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 320.2 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Room-Smoking

  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Room-Smoking

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Batam

Located within a 5-minute walk of Nagoya Hill Mall, I Hotel is within a mile (2 km) of Grand Batam Mall. This 165-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.2 miles
  • Grand Batam Mall - 3 min drive - 1.7 miles
  • BCS Mall - 3 min drive - 1.9 miles
  • Harbour Bay Ferry Terminal - 4 min drive - 1.9 miles
  • Batam Centre Ferry Terminal - 7 min drive - 4.4 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪J.CO Donutes and Coffee - ‬4 min walk
  • ‪Baresto Café - ‬11 min walk
  • ‪Coffee Town Kaya Toast - ‬11 min walk
  • ‪Kangen Cafe - ‬11 min walk
  • ‪Gadeno New York Pizza & Steak - ‬4 min walk

About this property

I Hotel

Hotel with a full-service spa, a short walk to Nagoya Hill Mall
At I Hotel, guests enjoy a full-service spa, an outdoor pool, and a gym. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and wired Internet, along with 29-inch TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.

Languages

English, Indonesian

Similar properties

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers

Four Points by Sheraton Batam

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 135 reviews
$67 nightly
The price is $74
Aug 8 - Aug 9
Total includes taxes and fees
Four Points by Sheraton Batam

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

Are free cancellation options available at I Hotel?

I Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at I Hotel?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at I Hotel on Jul 20, 2025 start from $64.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of I Hotel?

This hotel is located in Batam, just steps from Nagoya Hill Mall. You'll also find Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal within a short drive.

Is there parking available at I Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at I Hotel?

Lotus Spa is the hotel's full-service spa and services include massages.

Does I Hotel include a casino at the property?

No, I Hotel doesn't have a casino.

Is there an indoor pool at I Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about I Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Does I Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does I Hotel have a restaurant with a breakfast menu?

No, I Hotel doesn't have a restaurant that serves breakfast.

Does I Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at I Hotel.

Does I Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to I Hotel?

The closest major airport to I Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 11.2 mi away (20 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.5 mi away.

Are there rooms with balconies at I Hotel?

No, there aren't any guestrooms with balconies at I Hotel.

I Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 271 out of 512 reviews
Rating 8 - Good. 193 out of 512 reviews
Rating 6 - Okay. 38 out of 512 reviews
Rating 4 - Poor. 4 out of 512 reviews
Rating 2 - Terrible. 6 out of 512 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Serene

Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed Zahril

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

8/10 Good

Razali Bin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Mina

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

MOHAMMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taekseon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Ajib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. good location
Stayed 1 night in Dec 2024

10/10 Excellent

Hwee Ling

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

KENTA

Stayed 1 night in Sep 2024

8/10 Good

Matteo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel well presented and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall fine
Stayed 2 nights in Nov 2024

8/10 Good

Wei Hua

Liked: Cleanliness, staff & service, property conditions & facilities
Good services
Stayed 1 night in Oct 2024

8/10 Good

Loo Bin

Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room review

Spacious and comfortable. Abundant pillows and bolster. The bolster case and quilt cover had a little stain or marks. Could be useful to provide hand towels and bigger portion/bottle of bath gel.
Stayed 1 night in Sep 2024

8/10 Good

X.Y.

Traveled with family
Liked: Cleanliness, staff & service
Second time at this hotel. The bed was not comfortable for superior room. I think this is my last time at iHotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

ZAHHAREN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff overall was polite and always smiling, the bed was comfy and the hotel is walking distance to all the amenities…
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable stay with nice tub to unwind after a long day, with nice Indonesian breakfast options. Some rooms for improvement: make rooms more soundproof and the whirlpool needs cleaning of leaves from the nearby tree.
Stayed 1 night in Jun 2024