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I Hotel

4.0 star property
Hotel with a full-service spa, 4-minute walk to Nagoya Hill Mall

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Photo gallery for I Hotel

Property grounds
Lobby sitting area
Outdoor pool
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Jl Teuku Umar Bukit Nagoya, Batam, Batam Island, 29432
  • Place, Nagoya Hill Mall
    ‪3 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Place, Harbour Bay Ferry Terminal
    ‪3 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Deluxe Room-Smoking

  • Sleeps 2

Superior Room-Smoking

  • Sleeps 2

About the neighborhood

Batam

Located within a 5-minute walk of Nagoya Hill Mall, I Hotel is within a mile (2 km) of Grand Batam Mall. This 165-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Nagoya Hill Mall - 3 min walk - 0.2 miles
  • Grand Batam Mall - 3 min drive - 1.7 miles
  • BCS Mall - 3 min drive - 1.9 miles
  • Harbour Bay Ferry Terminal - 3 min drive - 1.9 miles
  • Batam Centre Ferry Terminal - 7 min drive - 4.4 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪Warkop Agem Medan - ‬5 min walk
  • ‪J.Co Donuts & Coffee - ‬3 min walk
  • ‪Baresto Café - ‬11 min walk
  • ‪Love Seafood Nagoya - ‬7 min walk
  • ‪The Taj Restaurant - ‬4 min walk

About this property

I Hotel

Hotel with a full-service spa, 4-minute walk to Nagoya Hill Mall
At I Hotel, guests enjoy a full-service spa, an outdoor pool, and a gym. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and wired Internet, along with 29-inch TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and safes.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Lotus Spa. Services include massages. The spa is open daily.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 29-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 588000.00
  • New Year's Eve (December 31) Gala Dinner per child: IDR 350000.00 (from 5 to 12 years old)

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

i Batam
Grands i Hotel Batam
i Hotel Batam
Grand i Hotel Batam
Grand i Batam
Grands i Batam

Frequently asked questions

Are free cancellation options available at I Hotel?

I Hotel provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see within easy reach of I Hotel?

This hotel is located in Batam, just steps from Nagoya Hill Mall. You'll also find Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal within a short drive.

Will I be able to park at I Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at I Hotel?

Lotus Spa is the hotel's full-service spa and services include massages.

Does I Hotel include a casino at the property?

No, I Hotel doesn't have a casino.

Is there an indoor pool at I Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at I Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and a restaurant.

Are there hot tubs at I Hotel?

Yes, this hotel has a spa tub.

Does I Hotel have a restaurant with a breakfast menu?

No, I Hotel doesn't have a restaurant that serves breakfast.

Does I Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at I Hotel.

Are there connecting rooms at I Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to I Hotel?

The closest major airport to I Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 11.2 mi away (20 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.5 mi away.

Can I book a room with a balcony at I Hotel?

No, at I Hotel, there aren't any guestrooms that list a balcony.

I Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 522 reviews
Rating 8 - Good. 195 out of 522 reviews
Rating 6 - Okay. 38 out of 522 reviews
Rating 4 - Poor. 4 out of 522 reviews
Rating 2 - Terrible. 7 out of 522 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard, Feilding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, although it shows its age and there are areas that could do with a tidy up. The rooms are large and the beds comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Muhamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff. Check in was smooth and flawless.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sasi K.

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Batam Bash

There’s a calmness to the hotel Nothing is ever rushed Everything is deliberate & guests focus. Can’t get any better than that for me. Probably be my go to hotel in Batam
Stayed 2 nights in Jul 2025

10/10 Excellent

TAN BEE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are smiley, friendly and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jun Wei

Stayed 2 nights in Jul 2025

10/10 Excellent

Mohamed Zahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable staycation

Clean and comfortable place to relax.
Stayed 2 nights in Jul 2025

10/10 Excellent

Weijie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and near to Nagoya mall. Staff is friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Natalie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing I liked was the location. It was extremely convenient. Room reeked of mould odour and the place was filled with stains. Look at the photos of the basin and bath tub. The carpet probably contributed to most of the musty smell. You should really remove carpets in locations that are high in humidity. It is not sensible at all to continue using those ancient carpets. The spa inside the hotel was the worst we’ve experienced at that price point. Avoid at all cost. So if you only need the hotel for sleep at night and don’t plan to spend any time inside the hotel, it’s fine for the location. But if you want a decent stay, avoid this place. Also, the employees at the front desks lack proactively in correcting problems experienced by customers. Their English is fine but their service attitude is poor.
Basin
Bath tub
Stayed 1 night in May 2025

10/10 Excellent

Mohamed Zahril

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8th May till 10th May Stay

Amazing stay. Staff are friendly as usual, place are clean.
Stayed 2 nights in May 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

FAIZAL, Singapore

Stayed 1 night in Apr 2025

10/10 Excellent

Chang

Stayed 1 night in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Serene

Stayed 1 night in Apr 2025

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mohammed

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohamed Zahril

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and cosy hotel

Nice place to stay. Very clean and cosy.
Stayed 1 night in Feb 2025

8/10 Good

Razali Bin

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Mina

Traveled with group, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Staff at the 18/02/25 afternoon not very nice give us a smelly room aircon not working 16 still hot in the room , toilet leaking water, shower 🚿 drainer block can't have a shower, call front desk they not changed the room for me all night me and my husband won't be able to sleep, every breath is smelly like dust and moisture in the air, I am allergic with dust , went to the front desk at 6:30 am 19/02/25 told them what is happened yesterday, lucky He takes action to change my room. From 19/02/25 the staff all very helpful and nice. Except the first date I checked in 18/02/25 the staff not very nice.
Stayed 2 nights in Feb 2025

10/10 Excellent

MOHAMMAD FAIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Taekseon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual.

Everything is in order. Tidy & clean.
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

A Mohamed Rafeek

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Mohammed

Liked: Cleanliness
Stayed 3 nights in Dec 2024