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Goodway Hotel Batam

4.5 star property

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Photo gallery for Goodway Hotel Batam

A swimming pool with steps leading into it, surrounded by lounge chairs and palm trees.
An outdoor dining area with a table set for two, surrounded by a pool and greenery.
A hotel with multiple balconies, a well-lit entrance, and a car parked in front.
A gym with treadmills and a TV screen, large windows, and a view of greenery outside.
A reception area with a dark wall, a 'Spa' sign, wicker furniture, and a reception desk.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jalan Imam Bonjol No.1, Nagoya, Batam, Batam Island, 29432
  • Place, BCS Mall
    ‪10 min walk‬
  • Place, Grand Batam Mall
    ‪12 min walk‬
  • Place, Nagoya Hill Mall
    ‪13 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room (Deluxe King Room)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room (Deluxe King Room)

  • City view
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Grand Deluxe Room)

A hotel room with a large bed, a desk, a chair, a television, and a balcony with a view of palm trees.

Deluxe Room (Grand Deluxe Room)

  • 388 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite

A hotel room with a wooden floor, a sofa, a chair, a TV, a lamp, and a vase.

Executive Suite

  • 689 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A hotel room with a large bed, a television, a desk, and a painting on the wall.

Junior Suite

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Twin Room

  • City view
  • 366 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Batam

Nagoya Hill Mall is a short stroll from Goodway Hotel Batam, and other popular attractions like Grand Batam Mall are within a mile (2 km). This 268-room, 4.5-star hotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Batam and also close to Harbour Bay Ferry Terminal and Batam Centre.

What's nearby

  • BCS Mall - 10 min walk - 0.6 miles
  • Grand Batam Mall - 12 min walk - 0.7 miles
  • Nagoya Hill Mall - 13 min walk - 0.7 miles
  • Batam Centre - 14 min drive - 6.5 miles
  • Batam Center Shopping Area - 14 min drive - 6.5 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪Windsor Food Court - ‬12 min walk
  • ‪Pisang Goreng Windsor - ‬12 min walk
  • ‪Kazu Japanese Resto - ‬5 min walk
  • ‪Warkop Agam Happy - ‬2 min walk
  • ‪Mercure Hotel Temptation - ‬2 min walk

About this property

Goodway Hotel Batam

Goodway Hotel Batam features an indoor pool, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include fireplaces, refrigerators, and minibars.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Similar properties

Exterior
Planet Holiday Hotel & Residence
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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 311 reviews
$28 nightly
The price is $31
Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 100,000 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Nusantara

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Built in 1992
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 17

Check-out

Check-out before 12:30 PM

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 300000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 100000 per person
  • Rollaway bed fee: IDR 300000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 17
Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Goodway Batam
Goodway Hotel
Goodway Hotel Batam
Hotel Goodway
Goodway Hotel - Batam Indonesia
Goodway Hotel Batam Hotel
Goodway Hotel Batam Batam
Goodway Hotel Batam Hotel Batam

Frequently asked questions

Is a free cancellation option available at Goodway Hotel Batam?

Goodway Hotel Batam offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What is there to do around Goodway Hotel Batam?

This hotel is located in Batam, a short 14-minute walk from Nagoya Hill Mall and also 17 minutes on foot from Grand Batam Mall. You'll also find Harbour Bay Ferry Terminal and Batam Center Shopping Area within a short drive.

Is parking available on site at Goodway Hotel Batam?

Yes, valet, extended, and self parking are free at the hotel.

Does Goodway Hotel Batam have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and a poolside bar at this hotel.

Does Goodway Hotel Batam have a casino?

No, Goodway Hotel Batam doesn't have a casino.

Is there an indoor pool at Goodway Hotel Batam?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Goodway Hotel Batam?

There are many amenities for couples at this hotel, including a fireplace as well as 2 restaurants and an outdoor pool.

Are there hot tubs at Goodway Hotel Batam?

No, but this hotel does have a steam room.

Does Goodway Hotel Batam have a restaurant that serves breakfast?

Yes, Goodway Hotel Batam has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Goodway Hotel Batam allow pets to stay for free?

No, pets aren't allowed at Goodway Hotel Batam.

Are there connecting rooms at Goodway Hotel Batam?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Goodway Hotel Batam?

The closest major airport to Goodway Hotel Batam is Batam Batu Besar (BTH-Hang Nadim), which is 10.6 mi away (24 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 15.1 mi away.

Are there rooms with balconies that I can book at Goodway Hotel Batam?

Yes, some guestrooms at this hotel offer a balcony/patio where guests can enjoy city and pool views.

Goodway Hotel Batam Reviews

Reviews

6.2
Rating 10 - Excellent. 7 out of 110 reviews
Rating 8 - Good. 31 out of 110 reviews
Rating 6 - Okay. 43 out of 110 reviews
Rating 4 - Poor. 18 out of 110 reviews
Rating 2 - Terrible. 11 out of 110 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

rina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel already close down l.

The hotel is already close down and they still accept our booking.we went there and everything is empty...we had to look for another hotel immediately...
Stayed 2 nights in Sep 2018
Verified

8/10 Good

dst

Liked: Staff & service

Need clean

Toilet need further clean. From the lift to rooms walk way bit smelly
Stayed 1 night in Aug 2018
Verified

6/10 Okay

Harry

Liked: Staff & service
Disliked: Cleanliness
I am sure it was a classic in its day but getting tired. Lovely staff made the stay enjoyable but the general condition is poor.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Good

The WIFI was poor, NO shower bathtub only, hot water not functioned at bathroom. But the breakfast was great.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Hoyee

Liked: Staff & service, room comfort

Great, affordable hotel near Nagoya!

Goodway Hotel is extremely affordable! Plus it's less than 5 mins away from Nagoya by car! The hotel has facilities like swimming pool, jacuzzi, wine bar with a pool table, and all are great! Breakfast buffet is also amazing. Thank you Expedia!!
Stayed 2 nights in Apr 2018
Verified

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

It was such a terrible hotel, the aircon was not working and there was nobody around, pub is closed, ants were everywhere in the hotel, no cancellation allowed thus we were stuck there for two nights, street around the area was unsafe, worst toilet ever and i dont EVER want to step into this hotel ever again. On a side note deposit at 300k rupiah was ridiculous for such quality.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

satya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel.. but the restaurant staff are rude

Front office staff are pleasant. The restaurant staff are rude We asked for an omelette. It took atleast 30 mins and repeated requests to get one.
Stayed 3 nights in Apr 2018
Verified

4/10 Poor

Sin chong

Disliked: Cleanliness, property conditions & facilities, room comfort

2-day Golf trip to Batam.

Very rundown condition. Corridor to room smells bad, mattress soft and sagging causing back ache, air conditioner not cold despite setting to 15deg C.breakfast ok.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toilet cleanliness

I think the cleanliness of the toilet has dropped over the years. Discolored bath towels and only I tooth brush was given for double occupancy, need to ask to additional tooth brush.
Verified

8/10 Good

Verified traveler

Ok hotel

Dont expect any wow factor, old & run down hotel, waiting area quite alot of mosquitos.. very nice and big bed.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

agnes

Liked: Staff & service, room comfort

Decent and convenient

The hotel is decent, generally clean and hotel staffs are nice and helpful. However the pool and jacuzzi are not that clean, the sauna and steam room are okay. The room only provided one set of toiletries when there were 2 of us. When they make up room, towels were not changed though. Overall this hotel is good enough for the price. It is only about 5-8mins walk to Nagoya hill mall.
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

LEE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

40/100 room..not worth to be 4 stars..

Room was big but definitely a big difference compared to picture. The conditions of the room is probably 40/100 that’s what u can say. Bathtub has many black stain...hmm well overall the hotel buffet was great! Buffet was 80/100!
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Unpleasant Stay

too noisy with the kids playing at the pool early morning
Stayed 2 nights in Jun 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

No comment

Not good, from room to breakfast not up to standard
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Old hotel in Nagoya area

Hotel is indeed old. Running water was rusty and too yellow that we needed to transfer rooms.But all the staff in this hotel are great. Food here is also good and it's walking distance to Nagoya hill shopping center. Pubs are also just across the street
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star

good hotel, big rooms
Verified

6/10 Okay

Shakirin

Breakfast limited... not much food... Toilet no floor mat... Toiletry not complete... Balcony is dirty...
Verified

6/10 Okay

Mohsen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed with the room given n Porter service

We had booked the hotel one month in advance and when we arrive, we were given a room which has a window that is facing a wall. When we were going to check out we had called for the Potter to help us with our bags. We left him with the handling of the bags. Board the cab with the samexamination Porter helping loading the bags and not realising anything wrong with one of the bags. Once we alight from the taxi we notice that the handle of the bag was broken. The Porter didn't even tell us that he had broke the handle of the bag while handling the bags.
Verified

6/10 Okay

Meristika

Hotelnya nyaman meskipun bangunan dan properti nya sudah lama. Staffnya ramah
Verified

2/10 Terrible

Sappire

Disliked: Cleanliness, property conditions & facilities, room comfort

Last options for 2nd stay

Hotel is torn down. Toilet very dirty. Lots of mosquitos. The only n best good point is extreme best staff and transport services...
Verified

4/10 Poor

visu

Disliked: Property conditions & facilities, room comfort

Unpleasant location

Food at the restaurnt not satisfactory. Looks very deserted.Spoilt basin tab
Verified

8/10 Good

Nurwati

Liked: Cleanliness, staff & service, room comfort

Best Hotel,Good Location

Comfort,but food wise was more to Asian Cuisine. Hotel staff was frenly.
Verified

2/10 Terrible

Ismail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Goodway but its really a Badway"

Hotel is very old and everywhere creaked and broken, missing toiletries, smelly refrigerator, missing min bar, additional water bottle charged eight times normal price, stain and unhygienic towels, kids deep soaking bath tub, late check in not allowed, mattress are old and broken from bottom, buffet breakfast but nothing you will find after 9am and not good at all, broken toilet doors, only the thing some staff are ok and location is good. Overall its cheaper and not equivalent to single star hotel… I will neither stay anymore or recommend any one to stay in Goodway, I will recommend to stay in Da Vienna Boutique Hotel, Grand I Hotel, Allium Hotel, Nagoya Hill Hotel.
Verified

2/10 Terrible

Vijay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth for 1 star even!

This is not a 4 star hotel. Lobby and all rooms are filled with cigeratte smell! Very dirty, Spring bed not mattress! Poor Staff! ...
Verified

2/10 Terrible

yazid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i was so dissapointed that i book a room n i be charged for 2 children n yet wen im asking the staff they say that breakfast only for 2, i paid 39 + , if i noe i jus take another room cost me $45 n get 2 breakfast n yet they say that they cnt gv for my children breakfast.The staff are not frendly show no smiling face even met other staff they dnt even wish the tenant gud moning or afternoon. the breakfast was the worst i experience, only few dish hv no choice jus eat.I hope the hotel can do something abt customer service n the room cleaniness n breakfast. i dnt tink so i wil sty the hotel anymore.Bad experience.