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Four Points by Sheraton Batam

Property class: 4

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Photo gallery for Four Points by Sheraton Batam

A modern hotel pool with clear blue water, lounge chairs, and a view of the city skyline.
A pool table in a well-lit room with a bar area and seating.
A spacious dining area with wooden tables and chairs, large windows offering a view of greenery outside.
Interior entrance
A multi-story hotel with a prominent 'Four Points by Sheraton' sign, surrounded by trees and streetlights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Komplek Panorama Nagoya, Batam, Batam Island, 29432
  • Place, Nagoya Hill Mall
    ‪8 min walk‬
  • Place, Grand Batam Mall
    ‪3 min drive‬
  • Place, BCS Mall
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Junior Suite, 1 King Bed, City View

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, and a large window offering a city view.

Room, 2 Twin Beds, City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Batam

Located in Nagoya (Lubuk Baja) within a short walk of Nagoya Hill Mall, Four Points by Sheraton Batam is within a mile (2 km) of Harbour Bay Ferry Terminal. This 4-star hotel has 211 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.5 miles
  • Grand Batam Mall - 3 min drive - 1.4 miles
  • BCS Mall - 4 min drive - 1.7 miles
  • Batam Centre - 15 min drive - 9.3 miles
  • Batam Center Shopping Area - 15 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • ‪Yong Kee Istimewa Soup Seafood - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪New Place Pub&Cafe - ‬3 min walk
  • ‪Rumah makan rajo murah - ‬1 min walk
  • ‪Gerai Ceria Tom Yam - ‬2 min walk

About this property

Four Points by Sheraton Batam

Guests of Four Points by Sheraton Batam have access to an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include meeting rooms, a business center, and a terrace.
Guests can expect free WiFi and 49-inch LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

A rooftop infinity pool with wooden decking and lounge chairs, surrounded by modern buildings.
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Nagoya (Lubuk Baja)
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 124 reviews
$93 nightly
The price is $102
Nov 4 - Nov 5
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Evolution

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 484000 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 163350 for adults and IDR 81675 for children
  • Rollaway bed fee: IDR 484000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 55110, 8120211011363

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Batam?

Four Points by Sheraton Batam offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Batam?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Batam on Nov 30, 2026 start from $76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Four Points by Sheraton Batam?

This hotel is situated in Nagoya (Lubuk Baja) within a short 9-minute walk of Nagoya Hill Mall. You'll also find Batam Centre and Batam Centre Ferry Terminal within a short drive.

Is there parking available at Four Points by Sheraton Batam?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Four Points by Sheraton Batam?

Spa services at the hotel include massages.

Does Four Points by Sheraton Batam have a casino on the premises?

No, Four Points by Sheraton Batam doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Batam?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

Is Four Points by Sheraton Batam a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Four Points by Sheraton Batam have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Batam have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Batam serves buffet breakfast for a surcharge each morning at Evolution.

Will Four Points by Sheraton Batam allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Batam.

Does Four Points by Sheraton Batam have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Four Points by Sheraton Batam?

The closest major airport to Four Points by Sheraton Batam is Batam Batu Besar (BTH-Hang Nadim), which is 11.5 mi away (31 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.3 mi away.

Are there rooms with balconies at Four Points by Sheraton Batam?

No, you won't find guestrooms with balconies at Four Points by Sheraton Batam.

Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 168 reviews
Rating 8 - Good. 50 out of 168 reviews
Rating 6 - Okay. 4 out of 168 reviews
Rating 4 - Poor. 6 out of 168 reviews
Rating 2 - Terrible. 8 out of 168 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room immaculate, staff lovely, recommend if u staying in Batam
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the room is clean, staff were very polite and helpful shops were quite near. Would be perfect if the breakfast was better 😆
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
All staff are well manner and very helpful…happy with the services and rooms
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good location. Good breakfast
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good experience
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had a lovely short family trip to escape the work grind and celebrate an early birthday. Having previously stayed with the brand in Bangkok and Malaysia, we decided to book Four Points by Sheraton here in Indonesia, and it was a great decision. From the friendly greeting at check-in to the excellent service from Amel and the team, everything was perfect. We truly appreciated the genuine hospitality. The highlight was their effort to celebrate my birthday with a beautiful song and gorgeous room decorations. Well done to the entire team!"
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.good service.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very clean with numerous international charging port for usage. Staffs were friendly and helpful.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good location close to shopping malls and massage centres. Staff is very friendly and helpful.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to everything

Great hotel, close to everything , clean and comfortable , great staff
Stayed 4 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Seafood restaurant near by
Sea food restaurant near by
Arrival from Singapore
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and entertainment
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great hotel , would consider asking for room at back of hotel room away from mosques but otherwise excellent
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were friendly and approachable.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Batam

Great staff, good location, clean and nice room and good food. Best choice in Batam
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and helpful
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, specially reception
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Not the traditional American style breakfast.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean comfortable rooms

Nice clean and comfortable room, but restaurants and breakfast offering was a bit lacking
Stayed 2 nights in May 2022

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