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HARRIS Resort Batam Waterfront

4.0 star property

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Photo gallery for HARRIS Resort Batam Waterfront

Room, Pool Access (HARRIS) | Exterior
Reception
Balcony view
Game room
2 restaurants; breakfast, lunch, and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Waterfront City, Marina, Batam, Riau Islands, 29422
  • Place, Masjid Sultan Mahmud Riayat Syah
    ‪7 min drive‬
  • Place, Grand Batam Mall
    ‪24 min drive‬
  • Place, BCS Mall
    ‪24 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪46 min drive‬

Room options

View all photos for Family Room (HARRIS)

Premium bedding, Select Comfort beds, in-room safe, desk

Family Room (HARRIS)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Bunk Bed
  • Free WiFi

View all photos for Room (HARRIS Sea View)

Premium bedding, Select Comfort beds, in-room safe, desk

Room (HARRIS Sea View)

  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, Pool Access (HARRIS)

Room, Pool Access (HARRIS) | Exterior

Room, Pool Access (HARRIS)

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room (HARRIS)

Premium bedding, Select Comfort beds, in-room safe, desk

Room (HARRIS)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

Suite (HARRIS)

  • 570 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Batam

Located 3 mi (4.8 km) from Masjid Sultan Mahmud Riayat Syah, HARRIS Resort Batam Waterfront is within a 15-minute drive of Sekupang Ferry Terminal. This 4-star hotel has 308 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Masjid Sultan Mahmud Riayat Syah - 7 min drive - 3.1 miles
  • Grand Batam Mall - 24 min drive - 10.9 miles
  • BCS Mall - 24 min drive - 10.9 miles
  • Nagoya Hill Mall - 27 min drive - 11.6 miles
  • Batam Centre - 32 min drive - 16.4 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 53 min drive

Restaurants

  • ‪Cinta Seafood - ‬16 min walk
  • ‪Asam Pedas Tanjung Riau - ‬4 min drive
  • ‪Harris Club Lounge - ‬1 min walk
  • ‪Warung Tante - ‬10 min walk
  • ‪Warung mbak LeLet - ‬13 min walk

About this property

HARRIS Resort Batam Waterfront

Guests of HARRIS Resort Batam Waterfront enjoy a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available on request) for IDR 32 per vehicle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, free WiFi in public areas, and meeting rooms.
21-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Balconies, coffee makers, and safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mustika Wellness. Services include massages. The spa is open daily.

Similar properties

Exterior
Holiday Inn Resort Batam by IHG
Batam
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.2 out of 10, Very Good, 448 reviews
$52 nightly
The price is $58
Jun 11 - Jun 12
Total with taxes and fees
Holiday Inn Resort Batam by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free area shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 15.18 for adults and IDR 7.59 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Harris Cafe

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Playground
  • Rowing/canoeing
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Late check-out fee: IDR 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 39.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 15.18 for adults and IDR 7.59 for children
  • Airport shuttle fee: IDR 32 per vehicle (maximum occupancy 4)
  • Late check-out fee: IDR 10
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 39.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.
Property Registration Number 55110, 8120019230734

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Batam HARRIS Resort
Batam Waterfront
HARRIS Resort Batam
HARRIS Resort Waterfront Batam
HARRIS Waterfront
HARRIS Waterfront Batam
HARRIS Waterfront Resort
Waterfront Batam
Waterfront HARRIS
Harris Batam Waterfront Batam
HARRIS Resort Waterfront Batam
HARRIS Resort Batam Waterfront Hotel
HARRIS Resort Batam Waterfront Batam
HARRIS Resort Batam Waterfront Hotel Batam

Frequently asked questions

Is a free cancellation option available at HARRIS Resort Batam Waterfront?

HARRIS Resort Batam Waterfront provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at HARRIS Resort Batam Waterfront?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at HARRIS Resort Batam Waterfront on Jun 7, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around HARRIS Resort Batam Waterfront?

This hotel is located in Batam, close to Grand Batam Mall, BCS Mall, and Sekupang Ferry Terminal. You'll also find Habibie 1000 Stairs Tourism Park and South Links Country Club nearby.

Is there parking available at HARRIS Resort Batam Waterfront?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at HARRIS Resort Batam Waterfront?

Mustika Wellness is the hotel's full-service spa and services include massages.

Does HARRIS Resort Batam Waterfront include a casino on the premises?

No, HARRIS Resort Batam Waterfront doesn't have a casino.

Is there an indoor pool at HARRIS Resort Batam Waterfront?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at HARRIS Resort Batam Waterfront?

There are many amenities for couples at this hotel, including in-room massages as well as 2 restaurants and an outdoor pool.

Are there hot tubs at HARRIS Resort Batam Waterfront?

No, this hotel doesn't have a spa tub.

Does HARRIS Resort Batam Waterfront feature a restaurant that includes a breakfast menu?

Yes, HARRIS Resort Batam Waterfront has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does HARRIS Resort Batam Waterfront allow pets to stay free of charge?

No, pets and service animals aren't allowed at HARRIS Resort Batam Waterfront.

Are there connecting rooms at HARRIS Resort Batam Waterfront?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

What is the closest airport to HARRIS Resort Batam Waterfront?

The closest major airport to HARRIS Resort Batam Waterfront is Batam Batu Besar (BTH-Hang Nadim), which is 18.6 mi away (53 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 19.2 mi away.

Are there rooms with balconies at HARRIS Resort Batam Waterfront?

Yes, every guestroom at HARRIS Resort Batam Waterfront comes with a balcony and some offer ocean and garden views.

Does HARRIS Resort Batam Waterfront have a wedding venue?

There are wedding services available at HARRIS Resort Batam Waterfront if that's in your vacation plans.

HARRIS Resort Batam Waterfront Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 373 reviews
Rating 8 - Good. 161 out of 373 reviews
Rating 6 - Okay. 97 out of 373 reviews
Rating 4 - Poor. 33 out of 373 reviews
Rating 2 - Terrible. 4 out of 373 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and approachable staff.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Nur Amirah

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and accommodating. It was a wonderful experience!
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Tan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really far from anything else, but the service was great
Stayed 2 nights in Nov 2023
Verified

8/10 Good

FLAVIO Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harris Waterfront

Nice pools and garden, breakfast as well satisfactory. Waterfront area has been neglected and not developed as other parts of Batam.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

ARDY

Liked: Cleanliness
The room was quite Old, but nice place to stay, huge swimming Pool, limited Carpark Area, the Lift was old, Abit scary to use,, may breakdown anytime. Front Office was polite. Need to improve on hotel Facility
Stayed 1 night in Sep 2025
Verified

8/10 Good

Khai Siang

Disliked: Cleanliness, amenities, property conditions & facilities
It has very good swimming pool for kids. However, it’s very old and not maintained.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Shahul

Liked: Cleanliness, staff & service, property conditions & facilities
Sri at reception was polite, courteous and helpful.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Renuka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My work stay!

Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris ! We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!! The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Sunset from the Ocean view room
Dazzling at night
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Can create more place or view to walk
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staffs are very friendly, especially the chef who help my friend to prepare vegetarian dish for her breakfast as she has very little choice of food there. Thanks again for the help
Stayed 2 nights in Oct 2022
Verified

8/10 Good

XIAOLI

Liked: Cleanliness, staff & service, room comfort

Wedding Anniversary Trip

Resort style stay, away from the hustle and bustle of city life. Natural and serene surrounding within a stone throw away from the inland coastal beach. Ample amenities and pools. Food varieties are ample and taste good. Staff members are youthful, friendly and helpful. Due to the 2 years of Covid 19 hiatus and only recent reopening of borders, expectation on the upkeep of facilities and amenities should be moderate.
Stayed 2 nights in Jul 2022
Verified

4/10 Poor

Desmond

Liked: Staff & service
Disliked: Property conditions & facilities
The shower area , water overflow to the toilet area when showering. Room 107 is where I stay.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Rusminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come bck soon

Overall was good. Could be better if there’s shuttle thru n fro to malls even on weekdays. And also to hv an early check-in n late check out. Ferry shuttles to add more time slots.
Qistina’s 16th Bday BBQ picnic
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

CHEE KEONG

Liked: Cleanliness, staff & service, room comfort

Not proper maintain

The resort was a bit run down due to badly maintenance and was not keep up to the time. Breakfast choices was limited too.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food options on the menu are slightly overpriced, Saturday one night only buffet overpriced for the limited variety. Check in room cleanliness and facilities are poorly managed. Floor felt dusty/sandy, toilet faucets loose, WC cover loose.
Stayed 2 nights in May 2025
Verified

8/10 Good

CALVIN

Liked: Staff & service
Stayed here for 4 nights. the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium) the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
The staff arebthe highlight. Great pool. Ok rooms. Beach access not a thing. Don't pay extra for it. Not a swimming beach. Shipping lane and industrial area. Good place if you just want to switch iff. Not good if you want shops and restaurants. Live entertainment in the evening was good.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Sarjune

Liked: Amenities
Disliked: Staff & service
Personally, I had an issue with my check in as the staff at the counter mishandled the situation but Monica and Dila stepped in immediately to rectify the situation. The ensured that the guest were not disappointed at all cost. Without them, the hotel will have a bad impression from customers.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Nurulfazira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel so far i have stay. Iean the price is very affordable with 5 star experience and stay. You got welcome drink while you wait for the entrace documentation ready and payment. Then got welcome with very pretty room overlooking the sea. You got a nice deco once your room complete clean up. The breakfast varieties is top tier, they have western, local, and dessert, pastry. Even tho the choose not massive but it is quiet many. And it is nice too. Service, is within the phone call. And the only things not really nice. It only have bidet without water host. Overall a very pleasant stay with every morning breakfast with mascot dance 💕
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Jay

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Culinary Adventure of Disappointment & Spacious Rm

Our experience at the Harris Waterfront Hotel was a rollercoaster ride of disappointment and frustration. The culinary disasters began with a poorly made Margarita Pizza and continued with a disastrous breakfast scene the next day. The staff seemed clueless and unhelpful, leaving us to fend for ourselves. The rooms were spacious but took forever to be cleaned. In contrast, the Marriott Harbour Hotel proved to be a haven of delicious food and attentive service. If you value your taste buds, avoid dining at Harris Waterfront Hotel and head to the Grand Batam Mall instead.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

FREDDY

Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

HUITING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是個好飯店,我們家人預約下次再來入住
Stayed 2 nights in Jul 2017
Verified

4/10 Poor

edwin

Liked: Staff & service
Disliked: Property conditions & facilities

Unforgettable stay

Resort is old and run down Water sports? Dont bother as the water is dirty ATV? What terrain are you talking about? Just some flat dirt track Hotel pool is murky Food is decent though, staff are friendly
Stayed 3 nights in Jun 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms are not worth the price

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