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Batam Star Hotel

3.0 star property
Hotel in Batam with a 24-hour front desk and a coffee shop

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Photo gallery for Batam Star Hotel

Lobby lounge
Front of property
Lobby sitting area
Exterior
Room | Desk, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Komp. Nagoya Square, Block C. no. 64 – 68, Batam
  • Place, Nagoya Hill Mall
    ‪7 min walk‬
  • Place, Harbour Bay Ferry Terminal
    ‪18 min walk‬
  • Place, Grand Batam Mall
    ‪5 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Room

Room | Room amenity

Room

  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Batam

Batam Star Hotel places you within a short walk of Nagoya Hill Mall and within a mile (2 km) of Harbour Bay Ferry Terminal. This 50-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Nagoya Hill Mall - 7 min walk - 0.4 miles
  • Harbour Bay Ferry Terminal - 18 min walk - 1.0 mile
  • Grand Batam Mall - 5 min drive - 1.7 miles
  • BCS Mall - 5 min drive - 1.9 miles
  • Batam Centre Ferry Terminal - 17 min drive - 9.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 25 min drive

Restaurants

  • ‪Bakso & Mie Ayam Priangan - ‬3 min walk
  • ‪Sambel Mentah Bude Ida Jember - ‬1 min walk
  • ‪Arirang Korean & Japanese Restaurant - ‬6 min walk
  • ‪New Star Coffee Shop - ‬1 min walk
  • ‪KFC - ‬3 min walk

About this property

Batam Star Hotel

Hotel in Batam with a 24-hour front desk and a coffee shop
Guests of Batam Star Hotel have access to free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and slippers. Other standard amenities include phones and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batam Star
  • New Star

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Batam Star
Batam Star Hotel Hotel
Batam Star Hotel Batam
Batam Star Hotel Hotel Batam

Frequently asked questions

Is a free cancellation option available at Batam Star Hotel?

Batam Star Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

What is there to do within easy reach of Batam Star Hotel?

This hotel is located in Batam within a short 7-minute walk of Nagoya Hill Mall. You'll also find Batam Centre and Batam Centre Ferry Terminal within a short drive.

Will I be able to park at Batam Star Hotel?

Yes, self parking is offered for free at the hotel.

Does Batam Star Hotel feature a casino?

No, Batam Star Hotel doesn't have a casino.

Will I find an indoor pool at Batam Star Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Batam Star Hotel?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and slippers as well as a restaurant.

Does Batam Star Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Batam Star Hotel have a restaurant with a breakfast menu?

Yes, Batam Star Hotel serves breakfast for a surcharge at Batam Star.

Will Batam Star Hotel allow pets to stay for free?

No, pets aren't allowed at Batam Star Hotel.

Are there connecting rooms at Batam Star Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Batam Star Hotel?

The closest major airport to Batam Star Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 11.6 mi away (25 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.2 mi away.

Are there rooms with balconies that I can book at Batam Star Hotel?

No, there aren't any guestrooms with balconies at Batam Star Hotel.

Batam Star Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Batam star review

The location is good for a day or two. However the room is not ventilated and is smelly. Not at all good for non-smokers. The area is safe but seedy. Ok for people looking for value rather than amenities.
Stayed 1 night in Aug 2018

10/10 Excellent

AMINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe to stay nearby mosque around the street

Good service and excellent
Stayed 2 nights in Feb 2018

8/10 Good

Moo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
They did not receive my confirmed booking so end up with the higher floor. I hope hotels.com can improve and inform the hotel and verified that the hotel have received the booking.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jun 2017

4/10 Poor

Rob, Charleston, SC

Disliked: Cleanliness, staff & service, property conditions & facilities

Cheap hotel, not as advertised, batam is horrible

The hotel is located in the middle of the ghetto (which is what Batam is). This is not visible from the strategically taken picture of the front of the hotel. As a white tourist, expect to get ripped off everywhere you turn. They will over charge you for all taxi rides despite negotiation and for food and even when changing money lied and said the advertised price is only for $100 or more and gave themselves a 16% commission on the money I changed. There is absolutely no reason to visit this island. There is nothing to do but a couple of malls. You cannot walk around without people staring at you and yelling at you to try to extort money from the rich tourists. The prices are cheap but you will not get the cheap prices. You are much better off staying in Singapore where people are honest and will not take advantage of you. If these people wanted tourists then they should be treating them a little better but maybe I'm the only one who notices what's going on. Back to the hotel, there was a creepy abandoned building right next to my unlocked hotel window. Stains, hairs, and tears all over the disgusting bedding and towels. When the towels were wet after use they smelled like cigarette / wet dog. There is no possible way that the sheets were washed after the last guest stayed because there is no way to get that much hair back on the sheets after washing. There was mold growing on the ceiling in the bathroom and the floor in the bathroom and ants crawling all over

8/10 Good

TAEJUNE

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Good stay!

Affordable price with acceptable service. It is good when you are travelling on budget.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Richard, SG

Liked: Cleanliness, staff & service, room comfort
simple breakfast, expected from budget price. would be nice if had small fridge in the room. overall nice room.

10/10 Excellent

Raymond, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean new wide room

Good, we are staying for leisure that's excellent with near shopping center, many food, massages, and the room is clean, good wifi. Seems like after renovated room.

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