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Four Points by Sheraton Batam

4.0 star property

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Photo gallery for Four Points by Sheraton Batam

Outdoor pool, open 6:00 AM to 6:00 PM, sun loungers
Lobby
Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle) | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Komplek Panorama Nagoya, Batam, Batam Island, 29432
  • Place, Nagoya Hill Mall
    ‪8 min walk‬
  • Place, Harbour Bay Ferry Terminal
    ‪17 min walk‬
  • Place, Grand Batam Mall
    ‪18 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

  • Sleeps 2

View all photos for Guest Room, 2 Twin, City View

Minibar, in-room safe, desk, iron/ironing board

Guest Room, 2 Twin, City View

  • Sleeps 3

View all photos for Guest room, 1 King, City view

Minibar, in-room safe, desk, iron/ironing board

Guest room, 1 King, City view

  • Sleeps 3

View all photos for Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, City View (Free Harbour Bay Ferry Shuttle)

  • Sleeps 2

View all photos for Junior Suite, 1 King Bed, City View

Lobby

Junior Suite, 1 King Bed, City View

  • Sleeps 2

View all photos for Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, City View

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Twin Beds, City View (Free Harbour Bay Ferry Shuttle)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View (Free Harbour Bay Ferry Shuttle)

  • Sleeps 2

About the neighborhood

Batam

Within a short walk of Nagoya Hill Mall, Four Points by Sheraton Batam is within a mile (2 km) of Harbour Bay Ferry Terminal. This 4-star hotel has 211 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Nagoya Hill Mall - 8 min walk - 0.5 miles
  • Harbour Bay Ferry Terminal - 17 min walk - 0.9 miles
  • Grand Batam Mall - 18 min walk - 1.0 mile
  • BCS Mall - 4 min drive - 1.7 miles
  • Batam Centre Ferry Terminal - 15 min drive - 9.0 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 31 min drive

Restaurants

  • ‪Martabak Har - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Chocolates World - ‬3 min walk
  • ‪Cock & Bull - ‬3 min walk
  • ‪New Place Pub&Cafe - ‬3 min walk

About this property

Four Points by Sheraton Batam

Guests of Four Points by Sheraton Batam have access to an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include meeting rooms, a business center, and a terrace.
Guests can expect free WiFi and 49-inch LED TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and toothbrushes and toothpaste. Refrigerators, minibars, and coffee makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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The price is $64
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 163,350 for adults and IDR 81,675 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Evolution

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 423500.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 163350 for adults and IDR 81675 for children
  • Rollaway bed fee: IDR 423500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam

Frequently asked questions

Is a free cancellation option available at Four Points by Sheraton Batam?

Four Points by Sheraton Batam offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Four Points by Sheraton Batam?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Batam on Mar 30, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Four Points by Sheraton Batam?

This hotel is located in Batam within a short 9-minute walk of Nagoya Hill Mall. You'll also find Batam Centre Ferry Terminal and Harbour Bay Ferry Terminal within a short drive.

Is there parking available at Four Points by Sheraton Batam?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Four Points by Sheraton Batam?

Spa services at the hotel include massages.

Does Four Points by Sheraton Batam have a casino on the premises?

No, Four Points by Sheraton Batam doesn't have a casino.

Will I find an indoor pool at Four Points by Sheraton Batam?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

Is Four Points by Sheraton Batam a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Four Points by Sheraton Batam have a hot tub?

No, this hotel doesn't have a spa tub.

Does Four Points by Sheraton Batam have a restaurant with a breakfast menu?

Yes, Four Points by Sheraton Batam serves buffet breakfast for a surcharge each morning at Evolution.

Will Four Points by Sheraton Batam allow pets to stay free of charge?

No, pets and service animals aren't allowed at Four Points by Sheraton Batam.

Does Four Points by Sheraton Batam have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Four Points by Sheraton Batam?

The closest major airport to Four Points by Sheraton Batam is Batam Batu Besar (BTH-Hang Nadim), which is 11.5 mi away (31 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.3 mi away.

Are there rooms with balconies at Four Points by Sheraton Batam?

No, you won't find guestrooms with balconies at Four Points by Sheraton Batam.

Four Points by Sheraton Batam Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 154 reviews
Rating 8 - Good. 44 out of 154 reviews
Rating 6 - Okay. 4 out of 154 reviews
Rating 4 - Poor. 5 out of 154 reviews
Rating 2 - Terrible. 7 out of 154 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
The room was very clean with numerous international charging port for usage. Staffs were friendly and helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Amir

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel good for nightlife but that’s about it really. Bar downstairs is an absolute ripoff charging extortionate prices for alcoholic drinks.
Stayed 3 nights in Nov 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service, room comfort
Not the traditional American style breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Hyungu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is ok overall
Stayed 6 nights in Oct 2025

10/10 Excellent

Giuseppe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Seafood restaurant near by
Sea food restaurant near by
Arrival from Singapore
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yong Hung

Stayed 1 night in Aug 2025

8/10 Good

Lim Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and good location close to shopping malls and massage centres. Staff is very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Gavin

Stayed 2 nights in May 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and helpful.
Stayed 1 night in Jun 2025

4/10 Poor

JIHWAN

Business traveler
Disliked: Cleanliness, room comfort
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, but it will be good if the bathroom has accessories for hanging of wet suits. Overall experience is good. The F&B manager, Mr. Ade, is extremely attentive and friendly. The front desk staff is also very knowledgeable and friendly. We enjoy our stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Steven J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forced into a smoking room. Unresponsive staff Useless manager
Stayed 1 night in Jun 2025

10/10 Excellent

Arvind

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi Food / breakfast could be improved. Room service was great. Overall excellent.
Stayed 2 nights in May 2025

4/10 Poor

gek tiang

Traveled with family
Disliked: Amenities, property conditions & facilities
Poorly located, hotel spa is outdated & not poorly run, limited & expensive F&B choices and food is below hotel standards
Stayed 1 night in May 2025

8/10 Good

Ashi, Ampang

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Stayed 1 night in May 2025

2/10 Terrible

Wesley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff tried to cheat money from me. They claimed there was a stain on bed sheets and tried to charge me 90k RP for so called damages, there were no open wounds and yet they claim the blood was mine, i believe the staff tried to cheat money out of me through malicious intent, becareful of such dirty tactics from the staff.
Stayed 2 nights in Apr 2025

8/10 Good

Chin Tung

Stayed 2 nights in Apr 2025

8/10 Good

Melvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

8/10 Good

Jeshua, SINGAPORE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and entertainment
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located near the habour bay ferry terminal. We took grab to reach the hotel within few minutes. The rooms are clean and spacious. So nice that the hotel provides welcome drink at the lobby.
Stayed 1 night in Jan 2025

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