See all properties

Nagoya Mansion Hotel & Residence

4.0 star property
Hotel with 2 restaurants, a short walk to Nagoya Hill Mall

Choose dates to view prices

Photo gallery for Nagoya Mansion Hotel & Residence

Couples treatment rooms, body treatments, aromatherapy, sports massages
Lobby sitting area
Property entrance
Lobby
Outdoor pool

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Jl. Raden Fatah, Kampung Utama Street No.1, Nagoya, Batam, Batam Island, 294444
  • Place, Nagoya Hill Mall
    ‪7 min walk‬
  • Place, Grand Batam Mall
    ‪17 min walk‬
  • Place, Harbour Bay Ferry Terminal
    ‪4 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Deluxe, City View

1 bedroom, premium bedding, minibar, in-room safe

Executive Deluxe, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • 840 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 3

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • Sleeps 2

View all photos for Executive Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Executive Deluxe Room

  • Sleeps 2

View all photos for Suite Room

Lobby

Suite Room

  • Sleeps 4

About the neighborhood

Batam

Within a short walk of Nagoya Hill Mall, Nagoya Mansion Hotel & Residence is within a mile (2 km) of Grand Batam Mall. This 4-star hotel has 200 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Nagoya Hill Mall - 7 min walk - 0.4 miles
  • Grand Batam Mall - 17 min walk - 0.9 miles
  • BCS Mall - 17 min walk - 0.9 miles
  • Harbour Bay Ferry Terminal - 4 min drive - 2.4 miles
  • Batam Centre Ferry Terminal - 7 min drive - 4.4 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 19 min drive

Restaurants

  • ‪Batamia Oleh-Oleh - ‬5 min walk
  • ‪Windsor Food Court - ‬8 min walk
  • ‪Mie Kampung Bagan Siapi-api - ‬6 min walk
  • ‪Nagoya Thamrin Kopi Tiam - ‬5 min walk
  • ‪Woo Rae Ok - ‬10 min walk

About this property

Nagoya Mansion Hotel & Residence

Hotel with 2 restaurants, a short walk to Nagoya Hill Mall
Guests of Nagoya Mansion Hotel & Residence enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with an area shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and concierge services. Other amenities at this spa hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds sport premium bedding and bathrooms offer slippers. Fireplaces, minibars, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Puncak Alam Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Similar properties

Lobby

Planet Holiday Hotel & Residence

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 290 reviews
Planet Holiday Hotel & Residence

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • La Bamba Restaurant
  • La Brisa Foodpark
  • La Brisa Juice Bar
  • Parlente Bar

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 21 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 250000 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 300000 per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 250000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.

Property is also known as

Hotel Nagoya Mansion
Nagoya Mansion
Nagoya Mansion Batam
Nagoya Mansion Hotel
Nagoya Mansion Hotel Batam
Nagoya Mansion Hotel & Residence Batam, Indonesia
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel Residence
Nagoya Mansion & Batam
Nagoya Mansion Hotel & Residence Hotel
Nagoya Mansion Hotel & Residence Batam
Nagoya Mansion Hotel & Residence Hotel Batam

Frequently asked questions

Is a free cancellation option available at Nagoya Mansion Hotel & Residence?

Nagoya Mansion Hotel & Residence provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see close to Nagoya Mansion Hotel & Residence?

This hotel is located in Batam, a short 6-minute walk from Nagoya Hill Mall and also 17 minutes on foot from Grand Batam Mall. You'll also find Harbour Bay Ferry Terminal and Batam Centre Ferry Terminal within a short drive.

Is parking available on site at Nagoya Mansion Hotel & Residence?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Nagoya Mansion Hotel & Residence?

Puncak Alam Spa is the hotel's spa and services include sports massages, detox wraps, and Ayurvedic treatments.

Does Nagoya Mansion Hotel & Residence have a casino at the property?

No, Nagoya Mansion Hotel & Residence doesn't have a casino.

Is there an indoor pool at Nagoya Mansion Hotel & Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Nagoya Mansion Hotel & Residence?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a bar.

Does Nagoya Mansion Hotel & Residence have a hot tub?

No, there isn't a spa tub at this hotel.

Does Nagoya Mansion Hotel & Residence have a restaurant that serves breakfast?

Yes, Nagoya Mansion Hotel & Residence has 2 restaurants, and serves breakfast for a surcharge.

Does Nagoya Mansion Hotel & Residence allow pets to stay free of charge?

No, pets and service animals aren't allowed at Nagoya Mansion Hotel & Residence.

Are there connecting rooms at Nagoya Mansion Hotel & Residence?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Nagoya Mansion Hotel & Residence?

The closest major airport to Nagoya Mansion Hotel & Residence is Batam Batu Besar (BTH-Hang Nadim), which is 10.5 mi away (19 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.8 mi away.

Are there rooms with balconies that I can book at Nagoya Mansion Hotel & Residence?

No, there aren't any guestrooms with balconies at Nagoya Mansion Hotel & Residence.

Reviews

Nagoya Mansion Hotel & Residence Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 34 out of 185 reviews
Rating 8 - Good. 67 out of 185 reviews
Rating 6 - Okay. 49 out of 185 reviews
Rating 4 - Poor. 20 out of 185 reviews
Rating 2 - Terrible. 15 out of 185 reviews

Reviews

10/10 Excellent

Raghavendra

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

desmond

Disliked: Property conditions & facilities
Beer is a bit expensive No hair dryer
Stayed 2 nights in Apr 2025

6/10 Okay

Raymond Joseph

Business traveler
Disliked: Amenities
Very average
Stayed 2 nights in Apr 2025

6/10 Okay

NEO JIA AN

Liked: Staff & service
abit far from shopping centre
Stayed 3 nights in Aug 2024

6/10 Okay

Perry

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is convenient to Nagoya Shopping Centre (5-10 min walk. Room was clean. Was very frustrated with the poor internet as had to log in again almost every time I wanted to use it. Satellite TV was limited to what I was expecting. Only two elevators and at times had to wait for long periods of time to use. Limited breakfast, compared to other hotels. All in all, o.k. but not sure if want to use again.
Stayed 6 nights in Jun 2024

6/10 Okay

Raymond

Stayed 2 nights in Dec 2023

6/10 Okay

ZAW MAUNG

Traveled with group
Wifi is not stable connection
Stayed 1 night in Nov 2023

10/10 Excellent

YUKIHIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Lam hong

Stayed 2 nights in Mar 2023

6/10 Okay

Kamsani

Stayed 2 nights in Dec 2022

6/10 Okay

Didier

Business traveler
air con not cold, in room safe can’t be used, reminded twice but nothing was done. No menu in room, didn’t bring even after reminded twice. mediocre breakfast
Stayed 2 nights in Sep 2022

6/10 Okay

Didier

Business traveler
Disliked: Staff & service
pre arrival sent email to confirm all 6 rooms on same floor. Confirmation email sent to us. But they couldn’t give us sane floor rooms upon checkin. Very very inconvenient. Toiletries not topped up, no coffee cups no glasses. Toilet flush leaked, had to change rooms in middle of meeting !!!!
Stayed 2 nights in Sep 2022

4/10 Poor

Burhan

Disliked: Property conditions & facilities
1. Staff availability answering phone call 2. Request as per booking not fulfill. (Example: we wanted for queen bed but when arrived, no more available) 3. Aircon not cool. 4. Our room near to the lift, it was very noisy when the brake catches or release.
Stayed 2 nights in Aug 2022

2/10 Terrible

Mohd Jasman

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor facilities

Very poor in services. Poor facilities. Dirty room. No utensil. No tooth paste. Noisy by other room stayer . Not going to stay here anymore
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Ok just average. Could be better
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good Location
Stayed 1 night in Oct 2020

8/10 Good

Barmawi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Location is good. Clean and all staff are very friendly.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Can't use grab app through hotel WiFi...
Stayed 1 night in Jan 2020

4/10 Poor

LiewKM, batam, Indonesia

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Family suddenly feel like going for a day getaway. We didnt manage to book the usual hotel, got this hotel last minute without looking other reviews .This will be the first and last time staying in this hotel : First room not ready when we came at 2plus deliberately, given only one card causing inconvenience, water bottles x2 ea provided , towels x 3 ea when we mentioned 4 guests.Not to mention the hot water took quite a while. luckily the staffs are polite and professional in service, beds are comfortable , 2 out of 3 air conditioning system work very well , shower s' water pressure ok, both TV working, swimming pool nice but cosy, location near nagoya shopping mall. We feel it is not really worthwhile in term of $$.
Stayed 1 night in Dec 2019

6/10 Okay

Sim

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Bath towels were old and pillow and bedsheets were stale.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and efficient and staff was friendly, smiley and professional. Everything was clearly explained to me. Am happy with my choice. Location is convenient and near to Nagoya hills malls
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is Central in Nagoya and hotel is quite worth for the money paid, quiet and a reasonable good gym workout area.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
It was average. Front desk was not very friendly. Not very clean.
Stayed 1 night in Jun 2019

4/10 Poor

Soni

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Infected with ants. Despite changing several rooms, all rooms had full of ants. Staff are not friendly. Air con not working properly.housekeeping does not top up shower gel and shampoo or change towel. For everything they will ask you to pay be it extra pillow or shower gel and etc
Stayed 2 nights in Jul 2019

Hotels

Camelback Lodge & Aquatopia Indoor Waterpark
Disney's Art Of Animation Resort
Hotels in De Tour Village
Houseboats Southwest Michigan
Hotels near University of South Florida
Hotels with Hot Tubs in Pocatello
Motels Stuart
TRU BY Hilton Sebring
Hotel Eskifjörður
Hotels in Washington Island
Hotels in Hot Springs Village
Hotels near Catawba Island State Park

Flights

Flights from Los Angeles to Uruapan
Flights from Sydney to Seattle
Flights from Orlando (MCO) to Atlanta (ATL)
Flights from Toronto to Paris
Flights from Orlando to Knoxville
Flights from Chicago to Los Angeles
Flights from Lima to Santa Cruz
Flights from Miami to Milwaukee
Flights from Memphis to Istanbul
Flights from Dhaka to Sydney
Flights from Berlin to Salt Lake City
Flights from Allentown to Baltimore
Flights from Des Moines to Miami
Flights from Montreal to Shanghai
Flights from Dallas to Veracruz

Cars

Car rentals in Taipei
Car rentals in Shreveport