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Holiday Inn Resort Batam by IHG

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for Holiday Inn Resort Batam by IHG

A spacious lobby with a central staircase, multiple floors, and a large decorative floor design.
Property video
A traditional gate with intricate carvings, a paved courtyard, and lush greenery.
A hotel with a symmetrical facade, large glass windows, and a central entrance with a canopy.
A couple standing on a glass walkway with floral decorations and chandeliers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Waterfront City, Batam, Batam Island, 29422
  • Place, Masjid Sultan Mahmud Riayat Syah
    ‪6 min drive‬
  • Place, Grand Batam Mall
    ‪26 min drive‬
  • Place, BCS Mall
    ‪26 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a TV, a desk, and a view of the outdoors.

Deluxe Room, 1 King Bed

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Bedroom, Smoking

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom, Smoking

  • Garden view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms, Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 2 Bedrooms, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 2 Bedrooms

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 1 Bedroom, Smoking

A hotel room with a bed, desk, chair, television, and a window with curtains.

Room, 1 Bedroom, Smoking

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, a chair, and a window with curtains.

Room, 3 Bedrooms

  • 890 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed

View all photos for Room, 1 Bedroom

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Bedroom, Smoking

A hotel room with a sofa, a TV, a table with a vase, and curtains.

Room, 1 Bedroom, Smoking

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

A hotel room with a sofa, a bed, a desk with a lamp, and a painting on the wall.

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Suite, 2 Bedrooms, Smoking

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Room, 4 Bedrooms

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 4 Bedrooms

  • 2616 sq ft
  • 1 bedroom
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a sofa, a bed, a desk with a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Smoking

A hotel room with a sofa, a bed, a desk with a lamp, and a painting on the wall.

Standard Room, 1 Queen Bed, Smoking

  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Bedrooms (Kids Theme)

A hotel room with a bed, a desk, a chair, a TV, a lamp, a painting, and a window with curtains.

Room, 2 Bedrooms (Kids Theme)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Batam

Located in Waterfront City (Teluk Senimba), Holiday Inn Resort Batam by IHG is 2.3 mi (3.7 km) from Masjid Sultan Mahmud Riayat Syah and within a 10-minute drive of Tebing Langit Bukit Dangas. This 275-room, 4-star resort welcomes business and leisure travelers with 4 outdoor pools, a full-service spa, and 4 restaurants. It's centrally located in Batam, connected to the convention center,13.2 mi (21.3 km) from Batam Centre Ferry Terminal, and also 13.2 mi (21.3 km) from Batam Centre.
View more Resorts in BatamOpens in a new window

What's nearby

  • Masjid Sultan Mahmud Riayat Syah - 6 min drive - 2.1 miles
  • Grand Batam Mall - 26 min drive - 11.8 miles
  • BCS Mall - 26 min drive - 11.8 miles
  • Nagoya Hill Mall - 29 min drive - 12.5 miles
  • Batam Centre - 34 min drive - 17.3 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 46 min drive

Restaurants

  • ‪Asam Pedas Tanjung Riau - ‬5 min drive
  • ‪Arirang Korean & Japanese Restaurant - ‬15 min walk
  • ‪House of Coffee - ‬2 min drive
  • ‪Staff Canteen Holiday Inn Resort Batam - ‬12 min drive
  • ‪Leopold - ‬3 min drive

About this property

Holiday Inn Resort Batam by IHG

Guests of Holiday Inn Resort Batam by IHG have access to a full-service spa, 4 outdoor pools, and an indoor pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 200000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include a children's pool, a 24-hour gym, and a sauna.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include balconies, sitting areas, and minibars.
An outdoor tennis court and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 210,000 for adults and IDR 105,000 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Akantonbo Japanese Teppan
  • Dragon Inn Chinese Resto
  • Terrace Cafe
  • Thai Orchid

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • High chair
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (13,652 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritized
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 500000.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 210000 for adults and IDR 105000 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 55110, 9120103232981

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Free in-room WiFi has a 10-device limit.

Property is also known as

Batam Holiday Inn Resort
Holiday Inn Batam
Holiday Inn Resort Batam
Holiday Inn Resort Batam
Holiday Inn Batam By Ihg Batam
Holiday Inn Resort Batam by IHG Batam
Holiday Inn Resort Batam an IHG Hotel
Holiday Inn Resort Batam by IHG Resort
Holiday Inn Resort Batam by IHG Resort Batam

Frequently asked questions

Is free cancellation available at Holiday Inn Resort Batam by IHG?

Holiday Inn Resort Batam by IHG offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Resort Batam by IHG?

As of Oct 20, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Batam by IHG on Nov 16, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Holiday Inn Resort Batam by IHG?

This resort is situated in Waterfront City (Teluk Senimba), close to Sekupang Ferry Terminal, Tebing Langit Bukit Dangas, and Habibie 1000 Stairs Tourism Park. You'll also find South Links Country Club nearby.

Will I be able to park at Holiday Inn Resort Batam by IHG?

Yes, self parking is offered for free at the resort. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Holiday Inn Resort Batam by IHG?

There is a full-service spa available for guests to enjoy and services include beach massages, Thai massages, aromatherapy, and couples treatments.

Does Holiday Inn Resort Batam by IHG have a casino?

No, Holiday Inn Resort Batam by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Resort Batam by IHG?

Yes, this resort has an indoor pool as well as 4 outdoor pools and a hot tub. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Holiday Inn Resort Batam by IHG?

There are plenty of amenities for couples at this resort, including 4 restaurants, 4 outdoor pools, and couples/private dining.

Are there hot tubs at Holiday Inn Resort Batam by IHG?

No, but this resort does have a sauna.

Does Holiday Inn Resort Batam by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Resort Batam by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Holiday Inn Resort Batam by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Holiday Inn Resort Batam by IHG.

Are there connecting rooms at Holiday Inn Resort Batam by IHG?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Holiday Inn Resort Batam by IHG?

The closest major airport to Holiday Inn Resort Batam by IHG is Batam Batu Besar (BTH-Hang Nadim), which is 19.2 mi away (46 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 19.8 mi away.

Can I book a room with a balcony at Holiday Inn Resort Batam by IHG?

Yes, every guestroom at Holiday Inn Resort Batam by IHG comes with a balcony and some offer city and garden views.

Does Holiday Inn Resort Batam by IHG have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Resort Batam by IHG.

Holiday Inn Resort Batam by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 150 out of 455 reviews
Rating 8 - Good. 211 out of 455 reviews
Rating 6 - Okay. 64 out of 455 reviews
Rating 4 - Poor. 17 out of 455 reviews
Rating 2 - Terrible. 13 out of 455 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from Batam ferry terminal but an overall great place to stay and relax
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was very good
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable couple stay

Overall excellent stay and great resort with nice breakfast and pool !
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Resort was above expectations. I brought my 7, 5 , 2 yr old kids. And the resort had ample activities for kids.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, only thing was my room was facing the back and all I saw was construction, reception should have advised a pool facing room as they were available
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, nice swimming pool
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort at Batam

Amazing Stay and food. Thanks for great hospitality!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big room, clean and great service.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We are delighted during the stay in this property. Will come back again..
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Recommended for staycation

Very good option for staycation in Batam. The family room is very clean with direct access to swimming pools.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids friendly resort, friendly staffs and very accommodative for every requests that we made. Worth visiting once again for the relaxing spa. Highly recommend the resort.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the ground floor, 1 bedroom suite, love the spacious big room, very homely feel.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk services
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 3 nights in Dec 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely family time at the resort. The check in process was smooth and they allowed us to do so early as well, which was appreciated as we were travelling with an infant. The facilities are dated but clean. Staff were always friendly, and Regina from the kids club went out of her way to entertain my elder kid. Worth coming back again with family, especially if you intend on a laid back trip.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place to stay. Good staff. Friendly and helpful.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was fun and kids enjoyed the water slide! It was a bit far from the shopping malls but the hotel shuttle was nice.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to relax and awesome customer service

Great place to relax with the family. Service was excellent. Dea from the front desk team was amazing in providing us an awesome customer service experience.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always our choice for our family getaway

Holiday Inn resort Batam is our number choice when we go for holiday at Batam. It is family friendly although it is far away from the central area for some. We still prefer to stay here
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. The staff always have a smiling face. Very peaceful surroundings. The only bad thing is this hotel is far away from shopping area.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Staff & service
Hotel staff provided excellent service, from check in, housekeeping, restaurant but the hotel facilities are old & dirty
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service But the location is too far to travel around
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity and spacious environment

Even though Holiday Inn Batam Resort is located outskirt from the city, we were impressed with the serenity and spacious environment; whether indoor or outdoor. Unfortunately, daily room cleaning was missing during our stay. Morning breakfast is excellent.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
There's alot of facilities, great for spending time with family especially those with children. However some room amenities (lamp, socket, tv) were not working
Stayed 2 nights in Apr 2023

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