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Aston Batam Hotel & Residence

3.5 star property

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Photo gallery for Aston Batam Hotel & Residence

Front of property - evening/night
A modern gym with various exercise equipment, wooden flooring, and large windows offering city views.
A modern hotel interior with a large indoor swimming pool, multiple balconies, and a well-lit atrium.
Lobby
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Sriwijaya No. 1, Kp. Pelita, Lubuk Baja, Batam, 29444
  • Place, Nagoya Hill Mall
    ‪17 min walk‬
  • Place, BCS Mall
    ‪5 min drive‬
  • Place, Grand Batam Mall
    ‪6 min drive‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪30 min drive‬

Room options

View all photos for Two Bedroom Apartment

In-room safe, desk, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Twin

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King

A modern bathroom with a glass-enclosed shower, a white bathtub, and a vanity with a sink and mirror.

Deluxe King

  • City view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Aston Suite

Aston Suite | In-room safe, desk, soundproofing, iron/ironing board

Aston Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Family

A modern hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Premier (Apartment Building)

Deluxe Premier (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Premier (Apartment Building)

  • City view
  • 436 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 3 Bedrooms

A modern hotel room with a large bed, a desk with a chair, a television, and a view of a building through the window.

Apartment, 3 Bedrooms

  • City view
  • 1259 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite Apartment (Apartment Building)

Junior Suite Apartment (Apartment Building) | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Apartment (Apartment Building)

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, iron/ironing board

Superior Room

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Batam

Within a short walk of Nagoya Hill Mall, Aston Batam Hotel & Residence is within 2 miles (3 km) of BCS Mall. This 3.5-star hotel has 232 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Nagoya Hill Mall - 17 min walk - 0.9 miles
  • BCS Mall - 5 min drive - 1.4 miles
  • Grand Batam Mall - 6 min drive - 1.4 miles
  • Batam Centre - 15 min drive - 3.7 miles
  • Batam Center Shopping Area - 15 min drive - 3.7 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Pisang Keju Terowongan - ‬3 min walk
  • ‪11 Degree Dining & Lounge - ‬1 min walk
  • ‪Cafe Bukit Cinta (CaBuCi) - ‬15 min walk
  • ‪Cafe Savonta - ‬15 min walk
  • ‪Rumah Makan Nasi Padang Vegetarian - ‬5 min walk

About this property

Aston Batam Hotel & Residence

Aston Batam Hotel & Residence features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for IDR 160000 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a terrace.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Other standard amenities include electric kettles, fans, and safes.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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  • Pool
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  • Free WiFi
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9.6 out of 10, Exceptional, 107 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 180,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Basil Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 1 2026 to July 31 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for IDR 450000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 180000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 160000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 450000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Aston Batam Hotel
Aston Batam
Aston Batam & Residence Batam
Aston Batam Hotel & Residence Hotel
Aston Batam Hotel & Residence Batam
Aston Batam Hotel & Residence Hotel Batam

Frequently asked questions

What's there to see near Aston Batam Hotel & Residence?

This hotel is located in Batam within a short 14-minute walk of Nagoya Hill Mall. You'll also find Grand Batam Mall and Harbour Bay Ferry Terminal within a short drive.

How much does it cost to stay at Aston Batam Hotel & Residence?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Aston Batam Hotel & Residence on Jul 13, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Aston Batam Hotel & Residence?

Yes, valet and self parking are offered for free at the hotel.

Does Aston Batam Hotel & Residence include a casino on the premises?

No, Aston Batam Hotel & Residence doesn't have a casino.

Is there an indoor pool at Aston Batam Hotel & Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Note though that pool facilities will be unavailable from April 1 2026 until July 31 2026 (subject to change).

What will couples enjoy most about a stay at Aston Batam Hotel & Residence?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Aston Batam Hotel & Residence?

No, this hotel doesn't have a spa tub.

Does Aston Batam Hotel & Residence have a restaurant that serves breakfast?

Yes, Aston Batam Hotel & Residence serves buffet breakfast for a surcharge each morning at Basil Restaurant.

Does Aston Batam Hotel & Residence allow pets to stay for free?

No, pets aren't allowed at Aston Batam Hotel & Residence.

Are there connecting rooms at Aston Batam Hotel & Residence?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Aston Batam Hotel & Residence?

The closest major airport to Aston Batam Hotel & Residence is Batam Batu Besar (BTH-Hang Nadim), which is 11 mi away (26 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.8 mi away.

Are there rooms with balconies at Aston Batam Hotel & Residence?

Yes, some guestrooms at Aston Batam Hotel & Residence offer a balcony and may feature city views.

Aston Batam Hotel & Residence Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 432 reviews
Rating 8 - Good. 156 out of 432 reviews
Rating 6 - Okay. 35 out of 432 reviews
Rating 4 - Poor. 9 out of 432 reviews
Rating 2 - Terrible. 11 out of 432 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shamsul

Liked: Cleanliness, staff & service, amenities
The spacious rooms and the staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ang Mohd Riduan Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fabulous
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

CHIN LAM

Liked: Staff & service
Room condition can be improved. Staff helpful and courteous.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Nurbahiyah

The hotel was so crowded which makes the lift jam up. Waited so long just to get down.. in the end, my family went down by the staircase.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Yew Beng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff as a whole is extremely friendly, helpful and professional, everyone included. The buffet breakfast is very substantial and delicious. Location of hotel is excellent. Every where you want to go is just a short Grab ride away. The Grab rides are safe and affordable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

seng Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stay
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very helpful.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Shahul

Liked: Cleanliness, property conditions & facilities, room comfort
Was a nice and comfortable experience at Aston
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Masza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room and great location with dining and shoppiing are within vacinity.
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service

Quite ok

The hotel staff were all very friendly, and the three-bedroom apartment was nice and clean. The only issue was that the air-con was a bit noisy.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
So far dis hotel is great to stay.its more to family oriented hotel.breakfast is great.lots of variety.swimming pool is at ground floor.its open to public.its great for kds but not for us the adults.gym look great for workout..
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Muhd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay. Will be come in again
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Zaidani

Liked: Staff & service
Apartment is run down. Should consider doing some renovation. Staff are very friendly.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

easy to access

easy to access to anywhere, good hotel
Stayed 2 nights in Dec 2022
Verified

8/10 Good

QINYUE CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying with Aston Batam Hotel&Residences. Basic toiletries, spacious room and variaties of food for breakfast buffet.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Siti Nur Nadzirah Binti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Siok Hoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Khoo

Liked: Staff & service

Great Service

Great service but 3 bedrooms apartment has no sound proofing from traffic and daily prayers. Furnitures are old.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Asmoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

The hotel is good and comfortable
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Su Hia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has been my go to hotel in Batam. Service is great as the staff are always ready to help you with your luggages and shopping bags when you arrive at the hotel. Room condition has gotten quite aged over the years, a make over and renovation will be great.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's my first timing staying in this hotel. love the deep soaking bathtub and the size of the hotel room. Breakfast spread is awesome too. i will definitely come back!
Stayed 2 nights in Jun 2022
Verified

8/10 Good

Sin Yee

Liked: Cleanliness, staff & service
Overall is good.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Nithia

Liked: Staff & service, amenities, property conditions & facilities
All aspects were good
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Clean and comfortable. The breakfast was awesome! Definitely will make a come back..
Stayed 2 nights in Feb 2023

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