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Aparthotel

Quest on Queen

Property class: 3.5

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Photo gallery for Quest on Queen

A balcony with a view of the city, a pool table, and a chair.
A hotel room with a grey sofa, a green armchair, a desk with a computer, a TV, and a large window offering a city view.
A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.
A marina with numerous boats docked, surrounded by modern high-rise buildings and a prominent tower.
A hallway with a checkered floor, white walls, and a door with glass panels.

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 2344 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Place, SkyCity Casino
    ‪8 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

About the neighborhood

Auckland

Located in Auckland Central Business District, this aparthotel is next to popular attractions like Queen Street Shopping District and Commercial Bay. Each of the 36 rooms at this 3.5-star aparthotel includes a kitchen, a balcony, and a sitting area.
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.1 miles
  • Queens Wharf - 3 min walk - 0.2 miles
  • Sky Tower - 8 min walk - 0.5 miles
  • SkyCity Casino - 8 min walk - 0.5 miles
  • Spark Arena - 11 min walk - 0.6 miles

Getting around

  • Waitematā Station - 4 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • ‪Angus Steak House - ‬2 min walk
  • ‪Corner Bar - ‬2 min walk
  • ‪Burgerfuel - ‬1 min walk
  • ‪T2 Tea - ‬1 min walk
  • ‪Goodlife Juice Co - ‬2 min walk

About this property

Quest on Queen

At this aparthotel, guests have access to free WiFi in public areas and laundry facilities. Staff members can answer questions about accommodations, and also provide luggage storage.
The apartment is heated and features a kitchen and a balcony, and there's space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 32-inch Smart TV with digital channels. The bathroom offers a hydromassage showerhead, hair dryers, and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free local calls.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 40 per night); reservations required

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • 1 bedroom
  • Bedsheets provided
  • Rollaway/extra bed: NZD 30 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in from 2:00 PM - 7:00 PM and 2:00 PM - 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Contact the afterhours team via the intercom at the entrance.]
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Load and start the dishwasher
Gather used towels
Remove personal items
Turn off the lights, lock the doors, and return the keys
Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.
Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 30.0 per night
  • Cribs/infant beds are available for NZD 10.0 per night

Events

No events allowed

Smoking

Smoking is not permitted

Property payment types

American ExpressMastercardVisa

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in is between 2:00 PM to 7:00 PM and 2:00 PM to 4:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Queen
Quest Queen Auckland
Quest Queen Hotel
Quest Queen Hotel Auckland
Quest On Queen Auckland, New Zealand
Quest On Queen Hotel Auckland Central
Quest Queen Apartment Auckland
Quest Queen Apartment
Quest on Queen Auckland
Quest on Queen Aparthotel
Quest on Queen Aparthotel Auckland

Frequently asked questions

Are free cancellation options available at this aparthotel?

This aparthotel offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Quest on Queen?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Quest on Queen on Sep 27, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of this aparthotel?

This aparthotel is situated in Auckland Central Business District, just steps from Queen Street Shopping District and Queens Wharf, and within a short walk of Auckland Ferry Terminal. You'll also find Princes Wharf and Sky Tower less than a mile away.

Is there parking available at Quest on Queen?

No, there isn't parking at the aparthotel but you'll find nearby parking for NZD 40 per night (off-site parking (reservations required)).

Is this aparthotel adjacent to a casino?

No, this aparthotel is not connected to a casino.

Is there an indoor pool at this aparthotel?

No, there is no indoor pool at this aparthotel.

Is Quest on Queen good for couples?

Amenities that appeal to couples at this aparthotel include premium bedding, a hydromassage showerhead, and a kitchen.

Are there hot tubs at Quest on Queen?

No, there isn't a spa tub at this aparthotel.

Does this aparthotel offer breakfast?

This aparthotel offers continental breakfast each morning for a surcharge.

Does this aparthotel allow pets to stay free of charge?

No, pets aren't allowed at this aparthotel though service animals are welcome.

Are there connecting rooms at Quest on Queen?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from this aparthotel?

The closest major airport to this aparthotel is Auckland Intl. Airport (AKL), which is 17.6 mi away (29 minutes by car).

Are there rooms with balconies at Quest on Queen?

Yes, every apartment at Quest on Queen comes with a balcony.

Quest on Queen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 347 out of 790 reviews
Rating 8 - Good. 308 out of 790 reviews
Rating 6 - Okay. 86 out of 790 reviews
Rating 4 - Poor. 30 out of 790 reviews
Rating 2 - Terrible. 19 out of 790 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was awesome, great location in the CBD. We are walking distance to the cruise port. Would recommend to stay here. staff was very helpful
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, check-in, communication, listing accuracy
The place itself was spotless and exemplary, staff very accommodating with a late change i needed to make which i was very thankful for. Location was great next in the center of Auckland near Britomart and shops and resturants. Would recommend
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, check-in, communication, listing accuracy
We did not know that reception was only open until 4pm luckily we arrived 5mins beforehand. The lift broke down & we were on the 9th floor but they had it running again within the hour. Also the heat pump was making a loud noise. Overall though the location was perfect and the price was very reasonable
Stayed 1 night in May 2026
Verified review

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities, communication
For the location and price, this was an excellent choice.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Peter

Liked: Check-in, communication
Fabulous location, especially if you are coming in or catching a cruise. Right on top of shops, waterfront very close, the tower, Weta etc lots of restaurants in easy walking distance. Arranged close parking at reasonable additional cost through hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good walkable area. Clean and comfortable room.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lorne

Liked: Cleanliness, property conditions & facilities, communication
Good small central location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a really nice time there.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, amenities, communication
Room very clean and staff helpful and smiling.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, communication
Spotless room, excellent location. Staff was super friendly.
Stayed 16 nights in Sep 2025
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff Great views
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Norie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for proximity to food places in the city
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Catriona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, great space, nice to have a balcony, and staff were very friendly. Bed and pillows were also comfortable.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Kevin

Liked: Cleanliness, communication
Very easy to check in, with great welcome and staff.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, communication
Excellent place to stay
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Craig

Liked: Cleanliness, check-in, communication
Great downtown location close to shopping and restaurants, responsive staff but some rooms are very much in need of renovation, and the windows do not block out the noise from bars, cars and sirens, making it very difficult to get a good sleep.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, communication
Great location and friendly, helpful managers. The accommodation is a bit tired, and I'd recommend taking earplugs as central city can be noisy overnight, but overall value for money.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Glyn

Liked: Cleanliness, check-in, communication, listing accuracy
The apartments were spotless. The reception staff were very friendly and helpful. You are right in the middle of the shopping area and very close to Sky City. Also easy access to the Viaduct Harbour area. If you are staying on a Friday or Saturday evening, be prepared for loud music and noisy drinkers until 4.30am. We were in a B apartment so that was the corner of the building closest to the bars in Fort St. A C or D apartment may make this easier on you.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Pamela

Liked: Cleanliness, room comfort, communication
Very Good situation. Staff Very Nice Good value for money
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, room comfort, communication

Great location

Great location downtown...easy check in..spacious room with good amenities...comfortable bed..considering in ciyy centre it was vety quiet...msny eating options nearby.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Will stay here again
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

August

Liked: Cleanliness, amenities, communication
The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Winnie

Liked: Cleanliness, property conditions & facilities, communication
Didn’t dine in but everything else was excellent
Stayed 1 night in Oct 2025
Verified review

8/10 Good

David

Liked: Amenities, communication
Excellent location, friendly staff and the apartment-hotel feature.
Stayed 9 nights in Feb 2023
Verified review

10/10 Excellent

AJ

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly staff good location
Stayed 1 night in Mar 2024