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Aparthotel

Quest on Queen

3.5 star property

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Photo gallery for Quest on Queen

Apartment, 1 Bedroom | Balcony
Point of interest
Apartment, 1 Bedroom | 1 bedroom, premium bedding, desk, blackout drapes
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Apart-hotel

1 bedroom1 bathroomSleeps 3344 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
62 Queen Street, Auckland Central Business District, Auckland, 1010
  • Place, Queen Street Shopping District
    ‪2 min walk‬
  • Place, Sky Tower
    ‪8 min walk‬
  • Place, Spark Arena
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

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About the neighborhood

Auckland

Located in Auckland Central Business District, this aparthotel is next to popular attractions like Queen Street Shopping District and Commercial Bay. Each of the 36 rooms at this 3.5-star aparthotel includes a kitchen, a balcony, and a sitting area.
View more Aparthotels in AucklandOpens in a new window

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.1 miles
  • Queens Wharf - 3 min walk - 0.2 miles
  • Sky Tower - 8 min walk - 0.5 miles
  • SkyCity Casino - 8 min walk - 0.5 miles
  • Spark Arena - 11 min walk - 0.6 miles

Getting around

  • Auckland Britomart Station - 4 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • ‪Burgerfuel - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Mr Murdoch’s - ‬2 min walk
  • ‪The White Lady - ‬1 min walk
  • ‪Angus Steak House - ‬2 min walk

About this property

Quest on Queen

At this aparthotel, guests have access to free WiFi in public areas, express check-out, and laundry facilities. Staff members can answer questions about accommodations, and also provide luggage storage.
The apartment is heated and features a kitchen and a balcony, and there's space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi and a 32-inch Smart TV with digital channels. Beds sport premium bedding and the bathroom offers a hydromassage showerhead, a hair dryer, and free toiletries. Other standard amenities include a washer/dryer, a coffee maker, and free local calls.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 40 per night); reservations required

Family friendly

  • Crib: NZD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: NZD 30 per day

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board
  • Luggage storage
  • Phone

Location highlights

  • In an entertainment district
  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 16 floors
  • 36 units
  • Built in 2006

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 4:00 PM)

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Load and start the dishwasher

Gather used towels

Remove personal items

Turn off the lights, lock the doors, and return the keys

Checking-out prior to our opening hours (8AM)? Kindly drop the apartment keys into the express checkout key drop box located next to the reception door on the lobby level.

Failure to complete these may result in a negative review from the host.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 30.0 per day
  • Cribs/infant beds are available for NZD 10.0 per night

Events

No events allowed

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

The general deposit is equal to the first night's room rate and is charged to the card provided at booking 48 hours before arrival. The deposit is refundable within 5 days after check-out, pending room inspection.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Nearby parking fee: NZD 40 per night (951 ft away)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 30.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Queen

Quest Queen Auckland

Quest Queen Hotel

Quest Queen Hotel Auckland

Quest On Queen Auckland, New Zealand

Quest On Queen Hotel Auckland Central

Quest Queen Apartment Auckland

Quest Queen Apartment

Quest on Queen Auckland

Quest on Queen Aparthotel

Quest on Queen Aparthotel Auckland

Frequently asked questions

Are free cancellation options available at this aparthotel?

This aparthotel offers free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Quest on Queen?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Quest on Queen on Jun 21, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of this aparthotel?

This aparthotel is situated in Auckland Central Business District, just steps from Auckland Ferry Terminal, and within a 10-minute walk of Sky Tower and SkyCity Casino. You'll also find Spark Arena and Mount Eden within a short drive.

Is there parking available at Quest on Queen?

No, there isn't parking at the aparthotel but you'll find nearby parking for NZD 40 per night (off-site parking (reservations required)).

Is this aparthotel adjacent to a casino?

No, this aparthotel is not connected to a casino.

Is there an indoor pool at this aparthotel?

No, there is no indoor pool at this aparthotel.

Is Quest on Queen good for couples?

Amenities that appeal to couples at this aparthotel include premium bedding, a hydromassage showerhead, and a kitchen.

Are there hot tubs at Quest on Queen?

No, there isn't a spa tub at this aparthotel.

Does this aparthotel offer breakfast?

This aparthotel offers continental breakfast each morning for a surcharge.

Does this aparthotel allow pets to stay free of charge?

No, pets aren't allowed at this aparthotel though service animals are welcome.

Are there connecting rooms at Quest on Queen?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from this aparthotel?

The closest major airport to this aparthotel is Auckland Intl. Airport (AKL), which is 17.6 mi away (29 minutes by car).

Are there rooms with balconies at Quest on Queen?

Yes, every apartment at Quest on Queen comes with a balcony.

Quest on Queen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 346 out of 781 reviews
Rating 8 - Good. 303 out of 781 reviews
Rating 6 - Okay. 83 out of 781 reviews
Rating 4 - Poor. 30 out of 781 reviews
Rating 2 - Terrible. 19 out of 781 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Peter

Fabulous location, especially if you are coming in or catching a cruise. Right on top of shops, waterfront very close, the tower, Weta etc lots of restaurants in easy walking distance. Arranged close parking at reasonable additional cost through hotel
Stayed 3 nights in Feb 2026

4/10 Poor

Craig

Traveled with partner
Liked: Cleanliness
Great downtown location close to shopping and restaurants, responsive staff but some rooms are very much in need of renovation, and the windows do not block out the noise from bars, cars and sirens, making it very difficult to get a good sleep.
Stayed 2 nights in Feb 2026

8/10 Good

Simon

Liked: Cleanliness
All good
Stayed 1 night in Feb 2026

6/10 Okay

Teresa

Liked: Amenities
Disliked: Cleanliness
We were disappointed in the condition of this room. There were several stains on the sofa and the kitchen was not stocked with suitable pots etc. On a positive note, the staff were very accommodating and pleasant and the location superb!
Stayed 3 nights in Feb 2026

10/10 Excellent

Danny, KINGSTON

Liked: Cleanliness, amenities, property conditions & facilities
all good
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome, great location in the CBD. We are walking distance to the cruise port. Would recommend to stay here. staff was very helpful
Stayed 2 nights in Feb 2026

10/10 Excellent

M

Stayed 2 nights in Feb 2026

10/10 Excellent

Harley

Stayed 1 night in Feb 2026

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
Update room. It appears that all Quest hotels are not created equal. Bathroom was that of a 2 star hotel. The room was generally dusty.
Stayed 5 nights in Feb 2026

4/10 Poor

Kelin

Stayed 2 nights in Dec 2025

6/10 Okay

Jordan

The apartment is a little dated, the gym wasn't onsite and was closed for the majority of my stay - not their fault, but one of the major reasons I chose to stay there. There was a really bad smell coming from the pipes and I had to leave the fan in the bathroom on for the whole 12 days I was there. The staff were lovely though throughout my stay. From the front desk to the housekeeping - they were incredible and deserve 5 stars.
Stayed 12 nights in Jan 2026

10/10 Excellent

Josh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent! The room was clean, spacious and equipped with all amenities that we needed. Although a little tired, it feels more like your own private apartment than a hotel room which was comforting. Even with the somewhat self-sufficient approach, the available service was fantastic. The staff were friendly, attentive and patient - even after standard desk hours which was highly appreciated! As noted by other review's; there can be a bit of noise from the surrounding bars and nightclubs on Friday/Saturday night… But completely understandable and expected due to location. Overall we highly enjoyed our stay and wouldn’t hesitate to return - thanks again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Good walkable area. Clean and comfortable room.
Stayed 1 night in Jan 2026

10/10 Excellent

SHAUN

Stayed 3 nights in Jan 2026

10/10 Excellent

August

Stayed 3 nights in Dec 2025

8/10 Good

Simplicio

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Tony

Stayed 1 night in Dec 2025

10/10 Excellent

MASAE

必要なものは全て揃っていて
Stayed 1 night in Dec 2025

8/10 Good

August

Liked: Cleanliness, amenities
The staff has always been very courteous and friendly. The room was very tidy and comfortable. I checked in after hours and that process was well thought out and easy to navigate. Would highly recommend this location and we plan to stay here again! 😃
Stayed 3 nights in Dec 2025

8/10 Good

Lorne

Liked: Cleanliness, property conditions & facilities
Good small central location
Stayed 2 nights in Dec 2025

10/10 Excellent

Molly

Stayed 1 night in Nov 2025

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities
For the location and price, this was an excellent choice.
Stayed 1 night in Nov 2025

8/10 Good

Egle

Stayed 3 nights in Nov 2025

2/10 Terrible

Sanita

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Disappointed to get the disability room; very old!
Stayed 2 nights in Nov 2025

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, room comfort
Very Good situation. Staff Very Nice Good value for money
Stayed 3 nights in Nov 2025