citizenM Amstel Amsterdam

4.0 star property
Hotel with a restaurant, near Van Gogh Museum

Choose dates to view prices

Photo gallery for citizenM Amstel Amsterdam

Stunning building with a traditional facade, large windows, and a blend of historical and modern design elements.
Enjoy a delicious breakfast at the hotel's breakfast bar, featuring a variety of food items and condiments.
Work, relax, and unwind in our stylish lobby, featuring a comfortable seating area and modern amenities.
Relax in this stylish living room with a large window, comfortable seating, and a beautiful painting.
Single Room, 1 Double Bed | City view

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Sarphatistraat 47, Amsterdam, 1018 EW
  • Rijksmuseum
    ‪18 min walk‬
  • Dam Square
    ‪4 min drive‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

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Room options

King Room

9.0 out of 10
Wonderful
(90 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 97 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Amsterdam

CitizenM Amstel Amsterdam places you in Amsterdam City Centre, within a leisurely stroll of popular sights such as ARTIS and Rembrandt Square. This 88-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Rembrandt Square - 13 min walk - 0.7 miles
  • Heineken Experience - 15 min walk - 0.8 miles
  • Rijksmuseum - 18 min walk - 1.0 mile
  • Dam Square - 4 min drive - 1.2 miles
  • Van Gogh Museum - 5 min drive - 1.3 miles

Getting around

  • Weesperplein Station - 2 min walk
  • Amsterdam Amstel Station - 3 min drive
  • Amsterdam Airport Schiphol (AMS) - 25 min drive

Restaurants

  • ‪Bakhuys - ‬1 min walk
  • ‪Bar Lempicka - ‬1 min walk
  • ‪Kriterion - ‬5 min walk
  • ‪Yusu - ‬5 min walk
  • ‪Bistro Baret - ‬3 min walk

About this property

citizenM Amstel Amsterdam

Hotel with a restaurant, near Van Gogh Museum
CitizenM Amstel Amsterdam features free WiFi in public areas, a 24-hour business center, and express check-in. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include express check-out, a communal living room, and a banquet hall.
Guests can expect to find free WiFi and Smart TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include iPads, iPod docks, and refrigerators. Housekeeping is available on request.

Languages

Dutch, English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • canteenM

Things to do

  • Art gallery
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (45 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1928
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 12.50 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19.00 per person
  • Late check-out fee: EUR 29 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

citizenM Amsterdam Amstel Hotel
citizenM Amstel Hotel
citizenM Amstel
citizenM Amstel Amsterdam Hotel
citizenM Amstel Amsterdam Amsterdam
citizenM Amstel Amsterdam Hotel Amsterdam

Frequently asked questions

Is free cancellation available at citizenM Amstel Amsterdam?

CitizenM Amstel Amsterdam offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do close to citizenM Amstel Amsterdam?

This hotel is situated in Amsterdam City Centre within a short 11-minute walk of ARTIS and also 14 minutes on foot from Rembrandt Square. You'll also find Dam Square and Van Gogh Museum within a short drive.

Is parking available on site at citizenM Amstel Amsterdam?

No, there isn't parking at this hotel.

Does citizenM Amstel Amsterdam feature a casino on the premises?

No, citizenM Amstel Amsterdam doesn't have a casino.

Is there an indoor pool at citizenM Amstel Amsterdam?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at citizenM Amstel Amsterdam?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and a smart TV.

Are there hot tubs at citizenM Amstel Amsterdam?

No, this hotel doesn't have a spa tub.

Does citizenM Amstel Amsterdam feature a restaurant that includes a breakfast menu?

Yes, citizenM Amstel Amsterdam serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Amstel Amsterdam allow pets to stay free of charge?

No, pets aren't allowed at citizenM Amstel Amsterdam though service animals are welcome.

Does citizenM Amstel Amsterdam have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from citizenM Amstel Amsterdam?

The closest major airport to citizenM Amstel Amsterdam is Amsterdam Airport Schiphol (AMS), which is 13.2 mi away (25 minutes by car).

Are there rooms with balconies at citizenM Amstel Amsterdam?

No, you won't find guestrooms with balconies at citizenM Amstel Amsterdam.

citizenM Amstel Amsterdam Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 597 out of 748 reviews
Rating 8 - Good. 114 out of 748 reviews
Rating 6 - Okay. 21 out of 748 reviews
Rating 4 - Poor. 9 out of 748 reviews
Rating 2 - Terrible. 7 out of 748 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

MATTHEW

Business traveler
Liked: Cleanliness, property conditions & facilities
Small rooms. Day staff not very friendly. However the night staff were amazing.
Stayed 3 nights in Jun 2025

8/10 Good

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Only complaint is the location is a little too far from city center but it’s still walkable.
Stayed 1 night in Apr 2025

10/10 Excellent

stephen, Clermont

Traveled with partner
Liked: Amenities, property conditions & facilities
Excellent location, very clean, friendly, helpful, knowledgeable staff. Expected rooms to be much more functional. No ability to unpack a suitcase. Closet rod not deep enough for a coat hanger. Being almost 80 I didn't expect the only way to get into bed was to climb over from the bottom.
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn’t like was that the bed was against a wall such that one person had to crawl over the other to get up in the night to go to the bathroom.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a quiet but still accessible area. The rooms are small, but have everything that you need in a room. The extras are very cool and the breakfast available was wonderful.
Stayed 1 night in Apr 2025

10/10 Excellent

Oriana

Liked: Staff & service, property conditions & facilities
Loved our stay in CitizenM Amtel Hotel. Bed was king size and so comfortable. Shower was amazing. Temp perfect. Small room but has everything you need!
Stayed 6 nights in Apr 2025

10/10 Excellent

Hsien-Hsin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiences in this hotel. It is convenient to many attractions in Amsterdam. The coffee bar is open 24 hours equipped with booth seats for work and relax. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Hsien-Hsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. I particular enjoy their 24-hour bar service with coffee and cozy seats next to the bar where I can work and read my iPad.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Chu Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cute hotel and friendly staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Constance M

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area, with lots of dining options. Staff was very friendly and helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lexuan

Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ramprasad

Wonderful
Stayed 6 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Elbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and staff, great location with one of the best bakeries just downstairs. Tram and subway stations just minutes away, and location convenient to main sights. Far enough away from the tourist center of town without the hordes.
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did the job

Did the job, right location, good value
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, extremely comfortable bed and pillows.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service!! I would stay again and again!!
Stayed 1 night in Mar 2025

10/10 Excellent

Simona N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Rooms were super bright and modern. Staff was super friendly and helpful. Would definitely stay here again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025