Apollo Hotel Amsterdam4.0 out of 5.0
Recent guest reviews
For over 300 euros and an exec room I was hoping to be impressed. If building works, dust covers on carpets, scaffolding on the walk to breakfast, a room with a view of a skip and being woken at 7am by shouting builders are your thing, then this could be the place for you. If not, then suggest you do not stay until refurbishment works are finished. Am sure there will be an apology posted but really, hotel should shut and do their refurb properly. Builders chiselling , in reception is not a good first impression.
My friend and I visited Amsterdam for a long weekend and stayed at this hotel (back in 2013) when we visited the hotel seemed a bit out of date, however the rooms were clean and tidy and had a lovely view. We didn't eat here. The staff were lovely. The only real negative is that this hotel seems a bit out of the way, it was about a half an hour walk into Amsterdam and I'm sure there's cheaper places in the centre.
The hotel staff is wonderful. The restaurant however... STAY AWAY!!! Don't let the promise of a good view drag you here. I read the other bad reviews but gave it a chance since I was staying at the connecting hotel. Literally the worst service I've had in any country. EVER! We had to physically get out of our chairs and find the server for anything we needed. From menus, hot water (which we were charged for), knife to eat steak, even the check! We waited at least 5-10 minutes for each item before getting up to find it ourselves. The couple next to us didn't have their food when we sat down. Before we even ordered that same couple and received and finished their food! If a small man in a suit with short dark hair (supposedly the manager) offers to "help"... don't bother. He knows just as little about service as the awful waitstaff. After complaining to the hotel front desk the restaurant manager said they were busy (which they weren't) and offered us a drink next time. Ha!! There will NEVER be a next time. $113 Euros later for 2 people without cocktails. The hotel would get 4 stars but after I told them about the restaurant experience, they sided with the "manager".
The lobby appears to be under construction and it is not quite a full SPG property yet (no SPG lounge, for example) but the hotel is nice and spacious with a nice view. In fact, it is located at the only spot where five canals converge in the city. The location is a bit of a hike from most of the big attractions, but it is easily done on foot. There is also easy access to the trams into town. I'm just glad there's an SPG property in Amsterdam outside of the expensive W Hotel.
I have stayed two nights in the hotel and it was a poor experience. I would agree that the hotel is located in a nice area of the city and its close to Vondelpark. The staff was very young and did not really follow up requests. The room was really small and the bed was of poor quality. That compared to re high price to stay in the hotel it was not a good experience.
We're staying at the Apollo Hotel for two nights, we came directly from the hotel CitizenM which was amazing. At first we were standing in line for 30 minutes to check in, we were at bit early so the nice stuff took care of our luggage, meanwhile we explored Amsterdam. The told us that our room would be ready at 14pm. We went back to the hotel at 14pm, the room wasn't ready yet and was asked to wait. We spoke up and got another room on the fourth floor, under the bedsheets we found a lot of hair and it didn't feel clean. We didn't wanted to bother the staff anymore but my boyfriend slept really bad because of the noisy street outside so we changed room the day after. This room was cleaner and more fresh. When we're going to check out we was queuing for at least 30 minutes. Compared to the CitizenM hotel the Apollo Hotel was really poor. I wouldn't recommend Apollo, I think the are lots of better hotels in Amsterdam. And don't choose to eat breakfast at the hotel, you can find cheaper and better breakfast at cafe's in city center.
Rooms are recently renovated. Terrific view of the canal if you request it. Like most European hotels this hotel is not luxurious, but, it is significantly above average and probably one of the better hotels in the area. The staff is responsive and helpful. Some areas of this hotel are currently undergoing renovation, but, this did not inconvenience any of the guests.
No one said to expect dust and noise but that's what we walked into. The staff tried really hard to ignore it, but it must have been hell for them to work in such conditions. Fortunately we were on the 5th floor so we were isolated from most of the din. The room was standard business and perfectly good for what we paid.
Really it's just to say how great the staff were. Nothing was too much trouble. My thanks to Sharon and Dennis at the front desk. Room was lovely and comfortable but a bit too hot for my liking. The deck bar at the back of the hotel overlooking the canal is lovely if a bit pricey.
This hotel is ideally located in a quiet area of Amsterdam near a public park and the Rijksmuseum. We found getting around from here relatively easy. However, our experience was tainted somewhat. The check-in we experienced was very poor. The explanation we received about the requirement to leave a €30 a night deposit was vague and rude. The duty manager interjected to say she didn't care that's the rules. So much for customer service. My daughter paid cash upfront and still had to cover the deposit,leaving her feeling embarrassed in front of her partner who she was treating. She doesn't have a credit card. As far as I am aware we were not notified of this via the booking.com reservation. Unfortunately, our room was uninspiring. Not great for the rate paid. Very small with two single beds pushed together. The bedding was just about adequate. A very thin mattress covered by a sheet. With a thin duvet. The bathroom was tiny. Our room had paint peeling off the ceiling and a very noisy air con system. There is nothing really positive to say about the room other than it did the job. My main issue is the price. Pricey for what was on offer. We had a good time in the city despite feeling slightly annoyed at our initial experience and a perceived lack of value.
Located in Oud-Zuid within a short walk of Albert Cuyp Market, Apollo Hotel Amsterdam is within a mile (2 km) of other popular sights such as Virtual Museum Zuidas. This 4-star hotel welcomes guests with 223 rooms and conveniences like a marina, free in-room WiFi, and a fitness center. On the waterfront, it's also near Van Gogh Museum and RAI Exhibition and Congress Centre.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is available for a fee.
All 223 air-conditioned rooms feature minibars, coffee makers, and free bottled water. Guests can expect free WiFi and wired Internet, along with TVs. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.
Guests staying at Apollo Hotel Amsterdam enjoy access to a marina, a fitness center, and free WiFi in public areas. If you drive, self parking is EUR 35 per day, or you can take advantage of the airport shuttle at scheduled times for EUR 7 per person roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 5 meeting rooms, conference space, and a business center.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 1634 reviews