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Recent guest reviews

We stayed at the HILTON BRUSSELS GRAND PLACE CARREFOUR DE L'EUROPE BRUSSELS 1000 from 4/19-4/21. We were very happy with the location and amenities at the hotel. But when we came back, we realized that we carried bed bugs with us to USA!! Attached pictures will show you the bug bites on my son's body. When I first saw them, I ignored them as random bites but they got so big and painful that we had to show it to his doctor who diagnosed it as Bed Bugs! I must say that we didn't check the history of the hotel for beg bugs, given the Hilton brand. I wasn't prepared for this. Myself and my daughter also had a few bites but nothing compared to what my son had. By way of this email, I want to lodge a formal complaint and ask that you refund my money back! We have invited pest control services at our home to get rid of bugs that we carried from us in our clothes and suitcase. I am hoping that you will do the needful.

Leeuwendalersweg 21 Amsterdam

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Amsterdam West within 2 miles (3 km) of Vondelpark, XO Hotels Blue Tower is within a few miles (5 km) of other popular sights such as Anne Frank House. This 188-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a computer station, and dry cleaning/laundry services.


Dining

Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to 10:30 AM.


Rooms

All 188 recently renovated rooms provide espresso makers, safes, and desks. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Wardrobes or closets are also standard.


Property features

Guests staying at XO Hotels Blue Tower enjoy free WiFi in public areas, a computer station, and a vending machine. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets.

Room options

Standard Twin Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Standard Quadruple Room

2 Twin Beds and 1 Double Bed | 4 Twin Beds | Sleeps 4

Executive Double Room

1 Queen Bed | Sleeps 2

Standard Triple Room

3 Twin Beds | 1 Twin Bed and 1 Double Bed | Sleeps 3

Guest reviews for XO Hotels Blue Tower

2
Family with small children

We stayed at the HILTON BRUSSELS GRAND PLACE CARREFOUR DE L'EUROPE BRUSSELS 1000 from 4/19-4/21. We were very happy with the location and amenities at the hotel. But when we came back, we realized that we carried bed bugs with us to USA!! Attached pictures will show you the bug bites on my son's body. When I first saw them, I ignored them as random bites but they got so big and painful that we had to show it to his doctor who diagnosed it as Bed Bugs! I must say that we didn't check the history of the hotel for beg bugs, given the Hilton brand. I wasn't prepared for this. Myself and my daughter also had a few bites but nothing compared to what my son had. By way of this email, I want to lodge a formal complaint and ask that you refund my money back! We have invited pest control services at our home to get rid of bugs that we carried from us in our clothes and suitcase. I am hoping that you will do the needful.

By on May 16, 2019

Review comment responded on May 21, 2019

Dear Ash, We are the XO Hotels Blue Tower in Amsterdam. We're very sorry but we aren't related to the Hilton group.

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