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Hotel Ambiance

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Photo gallery for Hotel Ambiance

A balcony with wooden chairs and a view of snow-covered mountains and a prominent peak.
Property video
A modern bedroom with a large bathtub, a bed with pillows, a bedside table with a bottle, and a TV on the wall.
A hotel with a prominent mountain peak in the background.
A modern lounge area with a fireplace, seating, and a bar.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Riedstrasse 98, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Kirchbrücke
    ‪2 min walk‬
  • Place, Sunnegga Ski Resort
    ‪2 min walk‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, wooden wardrobe, two bedside tables with lamps, and a modern chandelier.

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Doppelzimmer mit Blick auf das Matterhorn

A hotel room with a bed, a chair, a wooden dresser, a ski rack, and a large window with a mountain view.

Deluxe Doppelzimmer mit Blick auf das Matterhorn

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite mit Blick auf das Matterhorn

A modern hotel room with a large bed, a sofa, a desk, and a lamp.

Junior Suite mit Blick auf das Matterhorn

  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Plus

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a wall-mounted light.

Single Room Plus

9.2 out of 10
Wonderful
(5 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Romantische Junior Suite mit Blick auf das Matterhorn

A modern bedroom with a large bathtub, a bed with pillows, a bedside table with a bottle, and a TV on the wall.

Romantische Junior Suite mit Blick auf das Matterhorn

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doppelzimmer XS

A hotel room with a bed, a desk with a laptop, a chair, a door, and a wall-mounted light.

Doppelzimmer XS

  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Double Room

A hotel room with a large bed, bedside lamps, a dresser, a framed picture on the wall, and a door leading to a bathroom.

Standard Plus Double Room

  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Zermatt

Hotel Ambiance places you adjacent to Sunnegga Ski Resort. This 28-room hotel has a bar/lounge along with conveniences like free in-room WiFi and a hot tub.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Kirchbrücke - 2 min walk - 0.1 miles
  • Sunnegga Ski Resort - 2 min walk - 0.1 miles
  • St. Mauritius Church - 5 min walk - 0.3 miles
  • Mountaineers Cemetery - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Elsie Bar - ‬6 min walk
  • ‪Hotel Post Zermatt - ‬7 min walk
  • ‪Brown Cow Pub - ‬7 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Harry's Ski Bar - ‬5 min walk

About this property

Hotel Ambiance

Hotel Ambiance features a sauna, free WiFi in public areas, and a hot tub. The front desk has multilingual staff that can help with luggage storage, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, a meeting room, and a computer station.
Guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and bathrobes. Safes are also included.
Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

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A mountain view through a window with wooden frames.
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  • Breakfast included
  • Free WiFi
  • Restaurant
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9.6 out of 10, Exceptional, 406 reviews
$224 nightly
The price is $243
Dec 14 - Dec 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children
  • A bar/lounge

Things to do

  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Books
  • Foosball table
  • Hot tub
  • Sauna
  • Ski storage

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 1950
  • Electric bike charging
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7:30 PM
Early check-in subject to availability
Early check-in fee: CHF 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 60

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:30 PM to 6:30 PM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per day
  • Dogs only
  • Food and water bowls are available

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 25 for adults and CHF 25 for children
  • Pet fee: CHF 25 per pet, per day
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 60 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-7:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Hotel
Hotel Ambiance Zermatt
Hotel Ambiance Superior
Hotel Ambiance Hotel Zermatt

Frequently asked questions

Is a free cancellation option available at Hotel Ambiance ?

Hotel Ambiance provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel Ambiance ?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Ambiance on Nov 30, 2026 start from $187, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Ambiance ?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort, and within a short walk of Matterhorn Museum. You'll also find Zermatt–Sunnegga Funicular Gondola and Zermatt - Furi Ski Lift less than a mile away.

Will I be able to park at Hotel Ambiance ?

Yes, there is electric bike charging and bicycle parking available.

Does Hotel Ambiance have a casino at the property?

No, Hotel Ambiance doesn't have a casino.

Will I find an indoor pool at Hotel Ambiance ?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Hotel Ambiance good for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu and bathrobes as well as a bar/lounge.

Are there hot tubs at Hotel Ambiance ?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Ambiance have a restaurant with a breakfast menu?

Hotel Ambiance offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Ambiance allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Ambiance for a fee of CHF 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Ambiance ?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Ambiance ?

The closest major airport to Hotel Ambiance is Sion (SIR), which is about 24.2 mi away.

Can I book a room with a balcony at Hotel Ambiance ?

Yes, some guestrooms at Hotel Ambiance offer a balcony and may feature mountain views.

Hotel Ambiance Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 358 reviews
Rating 8 - Good. 103 out of 358 reviews
Rating 6 - Okay. 19 out of 358 reviews
Rating 4 - Poor. 9 out of 358 reviews
Rating 2 - Terrible. 3 out of 358 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staffs, great view, cozy room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, exceptional experience. Great view of the Matterhorn. We will be back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experienced management able to recommend area!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing service and wonderful location in Zermatt. Great amenities for the cost of the hotel.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay. Extraordinary view of the Matterhorn from our bed. The staff was friendly and helpful. The breakfast was very good. I would definitely recommend and return.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place! Very clean, close to everything, and the owners were the nicest people!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and extremely nice staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location not too far from the main strip. Great to have a hottub and their little bar open each day.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT PLACE TO STAY
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Hotel Ambiance. The room was spacious and clean. Our balcony was large and had a view of the Matterhorn. The staff were very kind and helpful. The only downside was there is construction everywhere in Zermatt, so there are large cranes that were blocking the view of the Matterhorn. I could still get a picture if I zoomed in. That is not the hotels fault, but worth noting.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, and amazing balcony with a view. Unfortunately we had scaffolding outside, but they say it's only until June.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was clean, tidy, comfortable bed, and had a great view of the matterhorn from the balcony. The location in the town was also very good for us. Would happily stay again.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
A short walk to the shuttle/ slopes and comfortable beds and nice hot tub
Stayed 4 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome view of the Matterhorn from the balcony! Staff is very friendly and great English. Location is perfect.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All was good!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

A great stay! A great location, very close to the train station. It was nice to be able to see the Gornergrat passing by the hotel.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect way to stay in Zermatt. Views that don’t break the bank, a staff that’s welcoming, accommodating, and kind, with amenities to match. Close enough to everything, but a block or two off to capture additional quiet and calm.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing. We got in late and they left clear instructions and upgraded our room for free. They were so helpful and accommodating. The room was great. The hot tub and sauna were also amazing. The location was perfect. I absolutely recommend!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with great views of the Matterhorn. The staff was very friendly and helpful. The room was fabulous. And even had views of the mountains from the very nice bathroom. We can’t say enough good things about this hotel!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant and comfortable

Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

The hotel staff were friendly and very helpful with any questions we may have had. Also, had a beautiful view of the Matterhorn on the terrace.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small, but it was just enough. Hotel staff are nice and the room was clean
Stayed 2 nights in Sep 2023