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Chalet Kisseye by Zermatt Premium Apartments

3.0 star property

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Photo gallery for Chalet Kisseye by Zermatt Premium Apartments

Indoor pool
Kisseye Edelweiss - Three-Bedroom Apartment (ground floor) | Bathroom | Towels
Exterior
Terrace/patio
Building design

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Kitchen

Explore the area

View in a map
Am Stalden 11, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬

Room options

View all photos for Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

Balcony view

Kisseye Alpenrose - Two-Bedroom Apartment (1st floor)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 775 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor) | Soundproofing, travel crib, free rollaway beds, free WiFi

Kisseye Edelweiss - Three-Bedroom Apartment (ground floor)

  • Mountain view
  • 807 sq ft
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Kisseye Maitre - Four-Bedroom Apartment (top floor)

Kisseye Maitre - Four-Bedroom Apartment (top floor) | Soundproofing, travel crib, free rollaway beds, free WiFi

Kisseye Maitre - Four-Bedroom Apartment (top floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 1076 sq ft
  • 4 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds
  • Free WiFi

View all photos for Kisseye Sommerblume - Studio (top floor)

Kisseye Sommerblume - Studio (top floor) | Mountain view

Kisseye Sommerblume - Studio (top floor)

  • City view
  • 376 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Kisseye Adonis - Studio with Matterhorn View (2nd floor)

Kisseye Adonis - Studio with Matterhorn View (2nd floor) | Soundproofing, travel crib, free rollaway beds, free WiFi

Kisseye Adonis - Studio with Matterhorn View (2nd floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 322 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Kisseye Enzian - Studio with Matterhorn View (1st floor)

Terrace/patio

Kisseye Enzian - Studio with Matterhorn View (1st floor)

  • Mountain view
  • 430 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Zermatt

Chalet Kisseye by Zermatt Premium Apartments places you next to Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. Each of the 6 rooms at this 3-star hotel includes a kitchen, a refrigerator, and a coffee maker.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Kirchbrücke - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 16 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬12 min walk
  • ‪Brown Cow Pub - ‬12 min walk
  • ‪Restaurant du Pont - ‬10 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Whymper-Stube - ‬10 min walk

About this property

Chalet Kisseye by Zermatt Premium Apartments

Guests of Chalet Kisseye by Zermatt Premium Apartments enjoy features like an indoor pool, free WiFi in public areas, and express check-in. Additional amenities include express check-out, a terrace, and a garden.
Guests can expect free WiFi and TVs. Kitchens, refrigerators, and stovetops are other standard amenities.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Indoor pool
  • Ski storage

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms
  • Travel crib

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Refrigerator
  • Stovetop

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and key retrieval information prior to arrival; access will be through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by train, taxi or foot.
Guests will receive an email from the property with reservation deposit payment information within 24 hours after booking.

Access methods

Key retrieval, private entrance

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The property is professionally cleaned.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Chalet Kisseye
Kisseye By Zermatt Apartments
Chalet Kisseye by Zermatt Premium Apartments Hotel
Chalet Kisseye by Zermatt Premium Apartments Zermatt
Chalet Kisseye by Zermatt Premium Apartments Hotel Zermatt

Frequently asked questions

What can I see near Chalet Kisseye by Zermatt Premium Apartments?

This hotel is located in Zermatt, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi, and within a short walk of Mountaineers Cemetery. You'll also find Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular less than a mile away.

Is there parking available at Chalet Kisseye by Zermatt Premium Apartments?

No, there isn't parking at this hotel.

Does Chalet Kisseye by Zermatt Premium Apartments feature a casino?

No, Chalet Kisseye by Zermatt Premium Apartments doesn't have a casino.

Is there an indoor pool at Chalet Kisseye by Zermatt Premium Apartments?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Chalet Kisseye by Zermatt Premium Apartments?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an indoor pool and a terrace.

Does Chalet Kisseye by Zermatt Premium Apartments have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chalet Kisseye by Zermatt Premium Apartments have a restaurant with a breakfast menu?

No, Chalet Kisseye by Zermatt Premium Apartments doesn't have a restaurant that serves breakfast.

Does Chalet Kisseye by Zermatt Premium Apartments allow pets to stay free of charge?

No, pets aren't allowed at Chalet Kisseye by Zermatt Premium Apartments.

Does Chalet Kisseye by Zermatt Premium Apartments have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Chalet Kisseye by Zermatt Premium Apartments?

The closest major airport to Chalet Kisseye by Zermatt Premium Apartments is Sion (SIR), which is about 24.3 mi away.

Are there rooms with balconies at Chalet Kisseye by Zermatt Premium Apartments?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy city and mountain views.

Chalet Kisseye by Zermatt Premium Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy place, perfect getaway for a couple of days.
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Jan Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice Chalet, great location and attentive & responsive staff.
Verified

8/10 Good

WJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice mountain view, very responsive/communicative administrator :) Well equipped chalets! A steady uphill from Zermatt train station (1.1 km walk)!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property. Pictures are very accurate to listing and everything was clean and accessible. Views are incredible and the building was very quiet.
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This may be the single best view in all of Zermatt!! Unobstructed view of the Matterhorn from the balcony. Comfy place with the best shower ever!!! This place is a 10 out of 10!!
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Brilliant view, good functionality, and clean. A few features could be updated (shower & glass lampshade) but can't complain for the price. Pool was also a nice extra to have. Payment was a bit unusual but all worked out, and customer agents were proactive. Would recommend :)
Stayed 3 nights in May 2025
Verified

6/10 Okay

Simon

Liked: Cleanliness
Old furniture and kitchen
Stayed 6 nights in Aug 2024
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
I did like the unique pool in the complex. I had read prior reviews about the uphill walk to the chalet. I truly was a tough climb to get to the property so much so that once we walked down to town we didn’t plan on returning until we were settling in for the evening. The construction taking place on the street leading to the property made toting luggage a real challenge. We did find a couple of markets close by to buy some food for breakfast. Overall a very efficient apartments but be ready for an aggressive uphill walk returning from town. Zermatt was incredible and my wife and took in as many sights and activities that we possibly could in a three day stay.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Christopher

Liked: Amenities
Would not recommend this property for the following reasons: -Rude service. -Very late check in at 5pm and early check out at 10am. -Weird payment process where they request you send them a bank transfer and they refuse to charge your credit card on file with Expedia. -Rock hard beds - no one slept well. The appartment was nice and it had a fondue set. Overall, I think there must be better options in Zermatt.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

chizuru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
マッターホルンが素晴らしい眺めでした 何にも勝ります　周りも静かでのんびり過ごすことができました　キッチンまわりが充実しています　お料理するのが楽しかったです
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fantastiskt läge med utsikt över Matterhorn

Fantastiskt läge med utsikt över Matterhorn. Trevligt rum med kök. Sängen var tyvärr för smal för två personer.
Stayed 3 nights in Aug 2025
Verified

4/10 Poor

Moritz

Liked: Amenities
Disliked: Property conditions & facilities
Eigentlich war der Aufenthalt angenehm. Da es keinen Kontakt mit Angestellten hat, ist es sehr ruhig. Wenn man von den Bauarbeiten neben an absieht. Zimmer ist schön gewesen und hat alles gehabt was man in einem Schweizer Urlaub zum kochen brauchen könnte. Das WLAN hat nicht Funktioniert. Mit offener Tür zum Treppenhaus, reichte es um Whaatsapp Nachrichten zu bekommen und ein YouTube Video auf 166 Qualität halbwegs zu gucken. Eine Katastrophe, wenn man teilweise auf Internet angewiesen ist, konnte nicht mal das Hotel anschreiben, kein Internet. Was mich ärgerte ist wie lieblos der Zustand insgesamt war. Spinnweben überall, kaputte Steckdosen Lampen etc. fühlte sich an als würde sich niemand um den Ort kümmern. (Ist ja auch niemand da) Liegt vielleicht an der Sommerpause, aber es müsste einfach mal überholt werden. Der Pool ist ganz schön, Hälfte der Lichter lassen es ein bischöflich Dunkel aussehen. Außerdem wenn man sich ein umweltbewusst ist, wird mit diesem Pool die hälfte der Schweiz beheizt. Oder zumindest mit der Luft darüber, die dafür sorgt, dass das gesamte Haus sehr sehr warm ist, das Wasser im Vergleich eher kühl. Insgesamt könnte sehr schön sein, muss aber überarbeitet werden. Das schönste an Aufenthalt war, dass wir alleine im Haus waren.
Stayed 3 nights in Sep 2022
Verified

6/10 Okay

Barbara

Liked: Staff & service
Disliked: Cleanliness, room comfort

in die Jahre gekomme

Der steile Aufstieg zum Wohnhaus ist eine Zumutung und mit Skischuhen und Skiern runterzukommen eher schwer, wie man das bei Schnee macht, kann ich mir nicht vorstellen. Die Wohnung ist sehr in die Jahre gekommen und das Bild auf der Auftragsbestätigung nicht identisch mit der effektiven Wohnung. Der Abfalleimer im Badezimmer war noch prall gefüllt vom Vorgänger. Das Klappbett mit 1.40cm breite eher wackelig und durchgelegen. Der Innenpool war sehr kalt und hat nicht zum Schwimmen eingeladen. Die Terasse und der Blick aufs Matterhorn waren schön. In der Küche gab es einen kleinen Racletteofen und ein Fondue Geschirr, der Rest vom Geschirr ist auch sehr in die Jahre gekommen. Die Wohnung war sehr ruhig, aber wir waren glaube ich jetzt auch die einzigen Gäste über Ostern.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Alan

Liked: Cleanliness, room comfort

Warm and comfortable - a hike from the village

This is a comfortable and warm apartment with excellent bedroom accommodation for six. It is situated in Winklematten quite a hill walk from the centre of town, with a very steep final path about 75 metres long, easy for our young and robust family (8 minutes from the town centre), but somewhat tough for me in my mid seventies. The main ski lift up to the glacier is about 10 minutes walk, involving some up and down - to be expected in a ski resort. The living area has soft seating for four adults - perhaps just enough for six people if two were children. The kitchen is reasonably well-appointed. There is a magnificent pool which one of our sons much enjoyed. There were some irritations. The bath in the master bathroom looks elegant if pretentious with gilding and gilded taps. Plumbing is more important, and the cold water supply to the bath was on several occasions an inadequate trickle involving a wait before you could take your bath. The apartment has been furnished in part from junk shops - the destitute long-case clock and ancient stove (for example.) A matter of taste. A certain lack of hospitality was evident for such an expensive place. For example the safe did not work (no batteries - bring your own); ditto the defunct clock controlled towel rail in the master bedroom. Also bring you own rubbish bags (no spares.) There is free internet which is a little slow; and also TV's etc. which we did not use. (No further space for comments allowed.)
Stayed 10 nights in Mar 2022
Verified

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities, room comfort
Lovely location
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Dr. Uta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Blick, Traumspot! Haben uns mit der Familie sehr wohlgefühlt über die Feiertage.
Stayed 10 nights in Dec 2021
Verified

10/10 Excellent

Verified traveler

Ruhig, stimmungsvoll und sportlich

Ein unvergessliches Erlebnis in einer sehr ruhigen Gegend, in Gehweite sowohl zur Natur als auch zum Stadtzentrum, mit einem einzigartigen Schwimmbad zur Verfügung.
Stayed 7 nights in Dec 2021
Verified

8/10 Good

Adrian

Liked: Cleanliness, amenities
Der Pool ist sehr schön und gross. Der innenraum des Zimmers war sehr dunkel und düster. Die elektrische Beleuchtung hat leider nicht alles funktioniert (Treppenhaus kein Licht und 2ter Schalter im Zimmer funktionierte nicht). Das war vorlalem bei Ankunft in der Nacht gefählich und man musste mit der Taschenlampe die Treppe hoch. Anonsten war das Preis Leistungsverhälstnis gut.
Stayed 4 nights in Aug 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es kann nicht direkt vor die Unterkunft gefahren werden. Man muss noch einen steilen Weg (ca. 100m) hinauf gehen. Das Wasser vom Pool ist 28° warm, da die Luft im Raum aber sehr heiss ist, fühlt sich das Wasser eher kühl an. Die Küche ist mit dem nötigsten für die ersten Tage ausgerüstet. Vor der Unterkunft stehen Bäume, welche die Sicht aufs Matterhorn stark einschränken.
Stayed 4 nights in Dec 2020
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb Chalet

The chalet was superb and well equipped for a large family to enjoy a week of skiing. The pantries and drawers well stocked with silverware and cooking utensils, pots and pans, etc. A very large refrigerator to keep food cool and frozen. The location is tucked away up the hill with amazing view of the Matterhorn.
Stayed 4 nights in Dec 2020
Verified

8/10 Good

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Hugues

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Christine

Stayed 3 nights in Jan 2025
Verified

8/10 Good

KwanShen

Stayed 3 nights in Sep 2024