Hotel Casa Santa Lucia

4.0 star property
Hotel in Zacatecas with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Casa Santa Lucia

Dining
Deluxe Quadruple Room | In-room safe, free WiFi, bed sheets
Exterior
Interior
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
717 Av. Hidalgo Zacatecas Centro, Zacatecas, ZAC, 98000
  • Place, Historic Center
    ‪1 min walk‬
  • Place, Hidalgo Avenue
    ‪1 min walk‬
  • Place, Zacatecas Cathedral
    ‪2 min walk‬
  • Airport, Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    ‪26 min drive‬

Room options

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Single Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Quadruple Room

  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Zacatecas

Located in Zacatecas Centro, Hotel Casa Santa Lucia is next to Historic Center and Hidalgo Avenue. This 25-room, 4-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and a business center.

What's nearby

  • Historic Center - 1 min walk - 0.0 miles
  • Hidalgo Avenue - 1 min walk - 0.0 miles
  • Plaza de Armas - 1 min walk - 0.0 miles
  • Santo Domingo Cathedral - 1 min walk - 0.0 miles
  • Zacatecas Cathedral - 2 min walk - 0.1 miles

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.) - 28 min drive

Restaurants

  • ‪Nachos, Duros & Tostadas: Doña Plaza De Armas - ‬1 min walk
  • ‪Koko Sushi - ‬1 min walk
  • ‪Lucky Luciano - ‬4 min walk
  • ‪La Artesana - ‬1 min walk
  • ‪La Escobdida -Bar - ‬1 min walk

About this property

Hotel Casa Santa Lucia

Hotel in Zacatecas with free breakfast and a 24-hour front desk
Guests of Hotel Casa Santa Lucia enjoy free WiFi in public areas, a business center, and a communal living room. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 2500 per vehicle roundtrip. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations.
Guests can expect free WiFi and LCD TVs with satellite channels. Free local calls, safes, and printers are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to 10:00 PM (MXN 80 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Free local calls
  • Phone
  • Printer
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per pet, per night
  • Pet weight must not exceed 33 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: MXN 2500 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 80 per night (984 ft away; open 8:00 AM to 10:00 PM)
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

HOTEL CASA SANTA LUCIA Hotel
HOTEL CASA SANTA LUCIA Zacatecas
HOTEL CASA SANTA LUCIA Hotel Zacatecas

Frequently asked questions

Are free cancellation options available at Hotel Casa Santa Lucia?

Hotel Casa Santa Lucia provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see within easy reach of Hotel Casa Santa Lucia?

This hotel is situated in Zacatecas Centro, just steps from Historic Center and Hidalgo Avenue, and within a short walk of Plaza de Armas. You'll also find El Eden Mine and Bicentennial Plaza less than a mile away.

Will I be able to park at Hotel Casa Santa Lucia?

No, there isn't parking available at the hotel.

Does Hotel Casa Santa Lucia feature a casino?

No, Hotel Casa Santa Lucia doesn't have a casino.

Is there an indoor pool at Hotel Casa Santa Lucia?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Casa Santa Lucia?

Couples staying at this hotel will appreciate amenities like free breakfast and a 24-hour front desk plus some guestrooms include city views.

Does Hotel Casa Santa Lucia have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Casa Santa Lucia have a restaurant that serves breakfast?

Hotel Casa Santa Lucia offers free English breakfast each morning though there is no restaurant.

Will Hotel Casa Santa Lucia allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Casa Santa Lucia for a fee of MXN 200 per pet, per night.

Are there connecting rooms at Hotel Casa Santa Lucia?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Casa Santa Lucia?

The closest major airport to Hotel Casa Santa Lucia is Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.), which is 15.8 mi away (28 minutes by car).

Can I book a room with a balcony at Hotel Casa Santa Lucia?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Hotel Casa Santa Lucia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 66 out of 137 reviews
Rating 8 - Good. 32 out of 137 reviews
Rating 6 - Okay. 25 out of 137 reviews
Rating 4 - Poor. 8 out of 137 reviews
Rating 2 - Terrible. 6 out of 137 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness

A lot of noise from the street

Bed sheets smelled bad. I told them to change it and they did. NO hot water one day and we had to shower with cold water. All the noise in the street on weekends is terrible. Avoid a room with street windows on weekends!!! The building: precious!
Stayed 4 nights in Aug 2025

6/10 Okay

Aurora

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar en el centro para caminar a donde sea, lo único malo es que al bañarse se acaba la agua caliente
Stayed 2 nights in Aug 2025

10/10 Excellent

Yezenia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2025

10/10 Excellent

Alonso

Stayed 2 nights in Aug 2025

10/10 Excellent

gema ines

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

10/10 Excellent

Zulema

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me Encantó Desde que haces el Check in me Atendió JOSÉ súper lindo, amable y servicial, lo Recomiendo al 100% todo súper lindo,limpio y todo tienes al rededor. El Desayuno súper riquisimo con una cocinera que deja el amor en la cocina ! Gracias a Todos por sus Atenciones José desde principio a Fin ! Gracias Gracias ☺️
Stayed 3 nights in Jul 2025

6/10 Okay

Graciela

Liked: Cleanliness
The location was great. Easy access to everything.
Stayed 3 nights in Jun 2025

8/10 Good

Flor

Stayed 3 nights in Jun 2025

6/10 Okay

flor

Liked: Cleanliness, amenities, property conditions & facilities
TV didn’t have reception at times (not smart tv). Couldn’t call for room service because the phone didn’t work, the cord was loose/broken. I mentioned to the concierge and problem was never resolved in my 5 days stay. Roaches in the bathroom. Hard to sleep-people talking on their phones in the hallway, loud and clear/children running. Concierge needs communication skills, he would get upset when I brought up the issues. Other than that the location is very convenient. You could walk at night and feel safe. Close to Cathedral, experienced callejoneadas, taxi area, very good restaurants, museums at walking distance etc The hotel is nice with a lot of history. It is mentioned if you take a tour bus.
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super helpful
Stayed 7 nights in May 2025

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in May 2025

10/10 Excellent

Vanessa

Stayed 7 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Staff was ready to greet us from outside, very friendly and informative.
Stayed 4 nights in Mar 2025

6/10 Okay

Azucena

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bonito hotel, la persona en recepción brinda un excelente servició,el hotel es una casona antigua muy bonita e interesante, las habitaciones amplias si te toca una con balcón a la calle, lo único que recomiendo en cuanto entren a la habitación chequeen la cama, yo lo hice y la cobija de arriba tenía arena la sacudí, pero desatendí las cobijas y tenía mucho pelo como que no cambiaron las sábanas Llamé a recepción y el empleado me dijo que no tenía otro cuarto con balcón,le dije que me mandara solo sábanas limpias y que nosotros las cambiamos y el las mando rápido El desayuno no es el mejor,
Stayed 2 nights in Mar 2025

6/10 Okay

Mario

Traveled with family
Liked: Cleanliness, staff & service, room comfort
They need to upgrade their bathroom facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay it was central to all things, many options for dining nearby and the place was very nicely decorated.
Stayed 5 nights in Feb 2025

6/10 Okay

Teodoro

Stayed 2 nights in Feb 2025

6/10 Okay

Alma

Liked: Staff & service
Disliked: Property conditions & facilities
Roaches , bathroom tub water wouldn’t go down called for came but didn’t change , the cleaning was bad . Went to eat breakfast in the place lady very rude , asked for something said don’t have then bought it . Bad service would not recommend dinning eighter
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

The bed sheets were dirty. There were hairs on them. It seemed they didn’t clean the room very well after the previous guests were there. I was changed to another room which was in better conditions. However, the shower wasn’t in good conditions and hot water was scarce. The second day of my stay, there wasn’t any water at all! I had to cancel my stay as water is one of the basic services a hotel should have. The hotel, in general, looks in bad conditions. Staff members are not very friendly. It seems the hotel has bad reputation as there were very few guests staying there. I wish I had known about how bad the hotel is before I made my booking!
Stayed 2 nights in Dec 2024

4/10 Poor

Enriqueta, Sun Valley

Traveled with family
I was disappointed about the cleanenless and poor service offered. The only good thing is the breakfast, even dough the cook wasn’t very friendly, the food was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything you need
Stayed 2 nights in Nov 2024

10/10 Excellent

Jbernard bernard

Liked: Staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica, Oakland

Stayed 1 night in Sep 2024

10/10 Excellent

gustavo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encanto todo muy bien y super centrico
Stayed 4 nights in Oct 2024