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Recent guest reviews

Ok

Todo me gusto, estube aqui en Agosto, luego en Sept 2021, pero en especial La limpiesa del establecimiento, la amabilidad del personal, el desayuno todos los dias fue delicioso, la locacion, definitivamente lo recomiendo,

Wonderful staff Very attentive and nice Live the area of hotel

Great hotel, clean & friendly staff. Has a Starbucks within the hotel which is a plus.

We had an amazing time staying at this hotel everything was super close tp the hotel and the room we get was great not noisy at all which we appreciate because we were able to sleep

Very clean! 24 hour front dest. Staff was very friendly and helpful.

My girlfriend and I stayed at this hotel for the weekend as we were atending a friends wedding. I'll start off with the good things we experienced in our stay. The hotel location is amazing. Its next to the cathedral and right in the centre of the historic centre. You are basically a walking distance from the cablecar tour, the Eden Mine and a step away from the nice restaurants and bars. The valet service is good and parking is included in your stay. The hotel is overpriced. No doubt about it. The rooms are average. Yes they are clean and tidy but definitely not worth what they charge. You can pay a little extra and stay at the renown Quinta Real, a five star hotel which is much better. The staff is VERY slow. My checkout took more than 20 minutes. I had prepaid my room and they somehow 'didnt see the payment in their system'. Service was DEFINITELY not up to a 4 star hotel standard. I wouldnt stay here again unless the price drops at least 30. Thats how much I would expect to pay at a hotel like this.

Very clean and quiet hotel. The people is so kind.

I made the reservation with "Orb...z 4 days prior to our arrival. I booked 2 seperate rooms with king size beds in each. When we showed up to the hotel they had NO RECORD of mine or my business associates reservations and had to book our room as if we were "walk ins". They only had rooms with 2 double beds in them so we settled. The rooms themselves were clean. The bathrooms were very, very small and cramped. Wireless connections was slow at best. The business center was a one person workstation and located in the basement which had a gloomy feel to it. Food was very good. Customer service was average. Parking was included but limited to 8-10 cars for the entire hotel. Street parking is non-existent. Location was filled with lots of history and shopping. We had no issues with security. Police presence was abundant.

The Santa Rita is our favorite place to stay in Zacatecas. The staff is very helpfull. It is right in the midst of the city. The rooms are very nice and very comfortable. I would stongly recommend this place to business or adult travelers.

Ubicación perfecta, ya que está en el corazón de la ciudad de Zacatecas

Av Hidalgo No 507 Zacatecas ZAC

Hotel highlights

  • Free English breakfast
  • Free WiFi in rooms and public areas
  • Free valet and covered self parking
  • Onsite dining

Located in Zacatecas Centro, Santa Rita Hotel del Arte is next to Historic Center and Hidalgo Avenue. This 41-room, 4.5-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.


Dining

Free English breakfast is served each morning from 7:00 AM to noon. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPod docks, minibars, and free local calls are also available.


Property features

Renovated in 2018, Santa Rita Hotel del Arte offers a full-service spa, a gym, and free WiFi in public areas. There's free valet parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and free newspapers.

Room options

Superior Suite

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 3

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 3

Guest reviews for Santa Rita Hotel del Arte

Everyone (6) Couples (2) Business (4) Family (3)
5
Family

Ok

By on Jul 25, 2022

Review comment responded on Jul 25, 2022

Muchas gracias por sus comentarios. Su opinión es muy importante para notros.

5
Family

Todo me gusto, estube aqui en Agosto, luego en Sept 2021, pero en especial La limpiesa del establecimiento, la amabilidad del personal, el desayuno todos los dias fue delicioso, la locacion, definitivamente lo recomiendo,

By on Oct 2, 2021

Review comment responded on Oct 3, 2021

Muchas gracias por sus comentario , es un placer poder servirle.

4
Everyone

By on Aug 25, 2021

5
Partner Couples Family

Wonderful staff Very attentive and nice Live the area of hotel

By on Apr 16, 2021

Review comment responded on Apr 16, 2021

Muchas Gracias por sus comentarios , Su opinion es muy importante para nosotros.

5
Partner Couples

Great hotel, clean & friendly staff. Has a Starbucks within the hotel which is a plus.

By on Apr 3, 2021

Review comment responded on Apr 3, 2021

Muchas Gracias por sus comentarios!. Su opinion es muy importante para nosotros

5
Everyone

By on Jul 25, 2018

Review comment responded on Dec 9, 2018

Muchas gracias

5
Everyone

We had an amazing time staying at this hotel everything was super close tp the hotel and the room we get was great not noisy at all which we appreciate because we were able to sleep

By on Aug 24, 2017

Review comment responded on Aug 26, 2017

Thank you very much for your kind words, we are glad that you enjoyed your stay and hope to see you back soon.

5
Everyone

Very clean! 24 hour front dest. Staff was very friendly and helpful.

By on Aug 11, 2016

Review comment responded on Aug 15, 2016

We are very glad to know that you enjoyed your stay, thank you so much for taking the time to let us know. We hope to see you back soon.

4

average stay at an overpriced hotel

Business

My girlfriend and I stayed at this hotel for the weekend as we were atending a friends wedding. I'll start off with the good things we experienced in our stay. The hotel location is amazing. Its next to the cathedral and right in the centre of the historic centre. You are basically a walking distance from the cablecar tour, the Eden Mine and a step away from the nice restaurants and bars. The valet service is good and parking is included in your stay. The hotel is overpriced. No doubt about it. The rooms are average. Yes they are clean and tidy but definitely not worth what they charge. You can pay a little extra and stay at the renown Quinta Real, a five star hotel which is much better. The staff is VERY slow. My checkout took more than 20 minutes. I had prepaid my room and they somehow 'didnt see the payment in their system'. Service was DEFINITELY not up to a 4 star hotel standard. I wouldnt stay here again unless the price drops at least 30. Thats how much I would expect to pay at a hotel like this.

By on Apr 28, 2015

4

great facilities

Business

Very clean and quiet hotel. The people is so kind.

By on Nov 8, 2014

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