Hotel Spa Hacienda Baruk4.0 out of 5.0
Recent guest reviews
It seems like a lot of people are turned off because the hotel is "outdated" but remember where you're at. Zacatecas is small town Mexico and this hotel is full of the characteristic colonial style charm of downtown Zacatecas. Love it!!
I had business in Fresnillo and needed to stay at a convenient hotel near the airport. My colleague who is Mexican booked at the Spa Hacienda Baruk and I followed suit without reading the reviews. Later on upon reading the reviews I started having regrets about my decision but decided to bear with it for the convenience. When arriving at the hotel there is a large fountain facing the entrance and a outside parking lot with plenty of spaces. Check in was a bit slower then I am used, but this is because they don't use a computerized reservation system. Everything was paper based, but they had my Expedia reservation OK and after a few minutes I was given my room key. They even have a bellhop who would show you to your room. Considering I just had carry on luggage and didn't think its a big deal to be shown the room, I politely declined. Plus I didn't feel like tipping someone for an unwanted ‘service’. I think that this was a rather archaic part of the hotel which coupled with the non computerized reservation gave me a bad vibe. The hallways are narrow and sparsely decorated with a cold white paint scheme that was repeated throughout the hotel. A pleasant sound of water drew me to the pool area. I think that the pool is the hallmark of this hotel. It's clean and though completely indoors, did not have the institutional feel that I find most hotel pools had. From here I saw a decently equipped gym with actual bars and weight plates. One could actually do a real workout here, and not just a ‘hotel’ workout. When I opened the door to the room, I was pretty shocked about how dark and gloomy it appeared, even after turning on every light in the room. The problem I they use fluorescent light bulbs which give off a very weak and cold light. After a few minutes they get brighter, but they do a disservice to the room. In the daylight the room has a spanish appeal to it, but this is all lost at night. There was also a noticeable damp smell to the room, which quickly subsided once the air conditioner was turned on and cooled the room a bit. The bathroom has a roman shower in it, with good levels of pressure and hot water so no complaints there. Sconces o the wall could be tightened as they are hanging loose and overall the room could use a fresh coat of paint. The bed was very comfortable and had no problems falling asleep. Room service was very good, with some nice personal touches. The one negative that I read about this hotel was that the restaurant, and in particular the food, was lacking. I had breakfast and supper at this restaurant for 4 days snd have to say that I was very happy with every thing that I had. The breakfast was a simple breakfast buffet that was made of Mexican standards, but there was also freshly made eggs and cereals on hand too. Granted this buffet’s selection didn’t have the standards of the typical North American breakfast(sausages, bacon, waffles, etc) but hey, this is probably a place that caters to mostly Mexican nationals so it is to be expected. The main meals that I had were all traditional Mexican. Well prepared and presented and large portions too. Every meal that I had was excellent. Overall the Spa Hacienda Baruk is an ideal location for business travellers who want the convenience of quick access to the Mexico 45 highway and a good restaurant.
RV area is a cobblestone parking lot with electric hookups. The electricity kept surging. My surge protector was doing its job. Bu t I was without electricity most of the time. The public restrooms had showers and we're nice. The hotel grounds were nice also. The pool looked good. The restaurant was so so.
Great presence but out of date facilities. We were given a room in a wing that was under repair and the construction noise was really bothersome. I requested to change the room and they always responded, later or tomorrow. I was only there for 3 days so there was really no change ever made. The pool is small but attractive and the gym looked complete. I do not recommend this hotel due to its poor service.
Since the moment I tried to make the reservation I had problems with the staff, they never answer my questions trough email or phone calls. When I got in the hotel, even when I had already pay for a room, they told me there was no room for me, so I had to wait almost 4 hours to get a room. The location is away from the city and I had to take taxi every time I wanted to get out. At least my room was in good conditions, but I was waiting for something better (because of the website pictures). The staff never care about the guest in this hotel.
About a business travel is a good option because is near to the highway to Aguascalientes or the highway to Fresnillo. The rooms are comfortable, the service at the restaurant is good. The hamburguers are a good option for dinner. The hotel has a indoor pool. Well maintained.
I also, as I've been reading other reviews, got the wrong place. I wanted the Hotel Baruk that had a waaay better location, near the mine and city center. If it wasn't because I own a car, this would've been an even worse place to stay because it's far away from pretty much everything. I had a terrible experience because I made a reservation thanks to a groupon deal that I had found, but they gave me a room where the shower was dripping and the toilet didn't work, and said that "they couldn't fix it because the maintenance guy wasn't coming until the day after", nor they wanted to change the room because "it was already used" and also said they didn't have any room available. After having to practically make a scene (which already ruins a lot a part of your vacation), they finally gave me a room (which proved they lied about not having "anything available"), and the next day I found a cockroach in the bathroom. Also, the window of the room was directly into the dining room, which was extremely uncomfortable for us (both noisy and much people that could actually see us in bed). The pool that was supposed to be warm wasn't (and since it was winter, it was almost unbearable to stay in). I would definitely never come back, nor recommend it to anybody. I don't think it was worth it, even with the groupon deal.
I was driving solo from Chihuahua to Mexico DF and this hotel was perfect for me. I didn't want to have to drive the narrow streets of Zacatecas (I've been here before so wasn't here to sightsee) so the Hacienda Baruk, right on the highway, worked out very well. I was extremely impressed with the staff. They have been very well trained! Professional and courteous and very pleasant. The room was nicely furnished and the bathroom was even elegant with a marble tub/shower. The restaurant breakfast, provided compliments of the house, was perhaps the best hotel breakfast I've ever had in Mexico. Snappy service with a smile and delicious fruit and eggs with toast and coffee and juice! If you are a light sleeper, be sure to ask for a room on the side of the hotel away from the highway as the truck noise at night might be disturbing. It was not for me and I slept like a rock.
Thought from what I had read that I was booked at the sister hotel in town with the tram thing to the Bufa. Boy was I surprised. Place was OK nothing bad to say about it. Would have liked to depend more time somehow we were in late and out early. Room was clean and staff was nice enough.
This hotel has a very good sight of the city, the rooms are clean and nice, a good swimming pool, a pretty reastaurant, the only thing I think it could be better is the reception desk, it's a little slow, everything else its great
Reviews from Trip Advisor
42% of guests recommend this hotelTotal of 198 reviews