SureStay Plus by Best Western Windsor

2.5 star property
Hotel with free parking, near Devonshire Mall

Choose dates to view prices

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board
Ballroom
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪2 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • Caesars Casino
    ‪6 min drive‬
  • Windsor, ON (YQG)
    ‪7 min drive‬

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Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Windsor

Located in Remington Park within 2 miles (3 km) of Devonshire Mall, SureStay Plus by Best Western Windsor is within a few miles (5 km) of other popular sights such as Detroit Windsor Tunnel. The 93 rooms at this hotel include microwaves, coffee makers, and TVs.

What's nearby

  • Devonshire Mall - 2 min drive - 1.2 miles
  • Detroit Windsor Tunnel - 5 min drive - 2.7 miles
  • Caesars Windsor - 5 min drive - 2.9 miles
  • Caesars Casino - 6 min drive - 3.1 miles
  • University of Windsor - 7 min drive - 3.6 miles

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
Renovated in 2024, SureStay Plus by Best Western Windsor offers a 24-hour gym, WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include conference space, coffee/tea in a common area, and express check-out.
Guests can expect WiFi and 43-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

Frequently asked questions

What's there to do close to SureStay Plus by Best Western Windsor?

This hotel is situated in Remington Park, close to MGM Grand Detroit Casino, Ford Field, and Comerica Park. You'll also find Little Caesars Arena and Detroit Windsor Tunnel within a short drive.

Is parking available on site at SureStay Plus by Best Western Windsor?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does SureStay Plus by Best Western Windsor include a casino on the premises?

No, SureStay Plus by Best Western Windsor doesn't have a casino.

Is there an indoor pool at SureStay Plus by Best Western Windsor?

No, there is no indoor pool at this hotel.

Is SureStay Plus by Best Western Windsor a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility plus some guestrooms include jetted bathtubs and pillowtop mattresses.

Does SureStay Plus by Best Western Windsor have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does SureStay Plus by Best Western Windsor have a restaurant that serves breakfast?

SureStay Plus by Best Western Windsor offers a full breakfast each morning for a surcharge though there is no restaurant.

Will SureStay Plus by Best Western Windsor allow pets to stay for free?

No, pets aren't allowed at SureStay Plus by Best Western Windsor though service animals are welcome.

Are there connecting rooms at SureStay Plus by Best Western Windsor?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to SureStay Plus by Best Western Windsor?

The closest major airport to SureStay Plus by Best Western Windsor is Windsor, ON (YQG), which is 4.4 mi away (11 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is located 12.1 mi away (25-minute drive).

Can I book a room with a balcony at SureStay Plus by Best Western Windsor?

No, there aren't any guestrooms with balconies at SureStay Plus by Best Western Windsor.

SureStay Plus by Best Western Windsor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 389 out of 1148 reviews
Rating 8 - Good. 364 out of 1148 reviews
Rating 6 - Okay. 206 out of 1148 reviews
Rating 4 - Poor. 101 out of 1148 reviews
Rating 2 - Terrible. 88 out of 1148 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan, Shelburne, ON

Liked: Cleanliness, staff & service, property conditions & facilities
Vey good
Stayed 1 night in Mar 2025

10/10 Excellent

Oriola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean place. Very happy with our stay. Id say its improved since becoming a BW.
Stayed 2 nights in Mar 2025

6/10 Okay

john

It was alright, I thought it was a little costly but I guess prices have gone up in todays times
Stayed 1 night in Mar 2025

10/10 Excellent

Alexsandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Mikhail

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the check-in (a Mexican lady) was wonderful. She was also there when we checked out and handled the checkout the way any guest would expect. She immediately asked how our stay was. Overall, since this is a value Best Western brand, we received what we expected. One note, if you are using a GPS app, like Waze, the hotel still is listed as its old name HOWARD JOHNSTON and not Best Western.
Stayed 1 night in Mar 2025

8/10 Good

Apinder

Liked: Cleanliness, staff & service, property conditions & facilities
Room and washroom were clean. The lady at reception was nice and described everything politely.
Stayed 1 night in Mar 2025

2/10 Terrible

Feanca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My iPhone was stolen and someone bookedo a room with my phone but when my son got my print back the thieves decided it would to risky to actually go to the room they booked recovered but
Stayed 1 night in Mar 2025

8/10 Good

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities
The woman at front desk / check in was very friendly and helpful. Very much appreciated
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, amenities
Good
Stayed 1 night in Feb 2025

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Tim Hortons which is always a win!
Stayed 1 night in Feb 2025

10/10 Excellent

Zeina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, and friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for an affordable price
Stayed 1 night in Feb 2025

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop en route

Nice hotel, the clerk was very helpful when we arrived. The room was very clean, looks newly renovated. Comfortable bed. Breakfast was ok- eggs, sausage, toast waffles , yogurt, dry cereal- the normal. I would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Drazen

Stayed 1 night in Feb 2025

8/10 Good

Natasha

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2025