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Best Western Plus Waterfront Hotel

2.5 star property
Pet-friendly hotel with a fitness center connected to the convention center in Windsor

Choose dates to view prices

Photo gallery for Best Western Plus Waterfront Hotel

Property amenity
Indoor pool
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

8.0

Very good

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast available
    Breakfast availableBreakfast available
  • Laundry
    LaundryLaundry
  • 24/7 front desk
    24/7 front desk24/7 front desk

Explore the area

Map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Popular LocationCaesars Casino10 min walk
  • Popular LocationDetroit Windsor Tunnel13 min walk
  • Popular LocationGM Renaissance Center3 min drive
  • AirportWindsor, ON (YQG)16 min drive

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Similar properties

Exterior
Travelodge by Wyndham Windsor
Breakfast included
Parking included
Free WiFi
Air conditioning
7.0 out of 10, Good, (1005)
The price is $146
per night
$172 total
includes taxes & fees
Aug 10 - Aug 11
Travelodge by Wyndham Windsor

About the neighborhood

Windsor

Best Western Plus Waterfront Hotel places you within a 15-minute stroll of popular sights such as Caesars Casino and Detroit Windsor Tunnel. This hotel has 305 rooms and welcomes guests with conveniences like a bar/lounge, an indoor pool, and a gym. It's connected to the convention center in central Windsor and also close to GM Renaissance Center and MGM Grand Detroit Casino.

What's nearby

  • Caesars Casino - 10 min walk
  • Detroit Windsor Tunnel - 13 min walk
  • GM Renaissance Center - 3 min drive
  • Ford Field - 5 min drive
  • Comerica Park - 5 min drive

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • The nearest major airports are:<br />Windsor, ON (YQG): 16-min drive, 7.1 mi/11.4 km<br /> Detroit, MI (DET-Coleman A. Young Municipal): 20-min drive, 9.9 mi/15.9 km<br /> Detroit Metropolitan Wayne County Airport (DTW): 30-min drive, 22.8 mi/36.7 km<br /> Pontiac, MI (PTK-Oakland County Intl.): 47-min drive, 39.1 mi/62.9 km<br /> <p>The preferred airport is Windsor, ON (YQG). </p>

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪Loose Goose - ‬4 min walk
  • ‪Eastwoods Grill & Lounge - ‬6 min walk
  • ‪The Keg Steakhouse & Bar - ‬3 min walk
  • ‪Coffee Exchange - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Pet-friendly hotel with a fitness center connected to the convention center in Windsor
At Best Western Plus Waterfront Hotel, guests enjoy features like an indoor pool, a gym, and a sauna. Self parking is offered for CAD 20.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, express check-out, and free newspapers.
LCD TVs come with digital channels, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 18 to 24.99 for adults and CAD 18 to 24.99 for children
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

What can I see within easy reach of Best Western Plus Waterfront Hotel?

This hotel is located in Windsor, a short 10-minute walk from Caesars Casino and also 13 minutes on foot from Detroit Windsor Tunnel. You'll also find Ford Field and Comerica Park within a short drive.

Is there parking available at Best Western Plus Waterfront Hotel?

Yes, parking is offered for CAD 20.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Best Western Plus Waterfront Hotel include a casino?

No, Best Western Plus Waterfront Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Waterfront Hotel?

Yes, this hotel has an indoor pool.

Is Best Western Plus Waterfront Hotel a good place to stay for couples?

This waterfront hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Does Best Western Plus Waterfront Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Plus Waterfront Hotel feature a restaurant that includes a breakfast menu?

Best Western Plus Waterfront Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Plus Waterfront Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Waterfront Hotel for a fee of CAD 30.00 per accommodation, per day. A deposit of CAD 30.00 per day is collected.

Does Best Western Plus Waterfront Hotel have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Plus Waterfront Hotel?

The closest major airport to Best Western Plus Waterfront Hotel is Windsor, ON (YQG), which is 7.1 mi away (16 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is located 9.9 mi away (20-minute drive).

Can I book a room with a balcony at Best Western Plus Waterfront Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Waterfront Hotel.

Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 474 out of 1000 reviews" "
Rating 8 - Good. 255 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trinity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel! The panoramic view was AMAZING! The room was very clean, staff was very friendly! 10/10 recommend

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.

10/10 Excellent

Leonard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and rooms.
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Stayed 1 night in Jun 2023

8/10 Good

Kimesha

8/10 Good

Rong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Mar 2023

4/10 Poor

Lawrence

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is being used to house the influx of refugees and immigrants to the area. It’s basically a very busy downtown apartment complex with the limits of its facility being tested. Staff was awesome, hotel was nice. Had to wait 10 plus minutes everytime we used the elevator and there were always large groups congregating in common areas and entrances/exits. Not what we expected when staying at a higher tier, waterfront property
Stayed 1 night in Mar 2023

8/10 Good

Mary

Stayed 1 night in Mar 2023

6/10 Okay

Sangkyu

Stayed 2 nights in Mar 2023

10/10 Excellent

Automne

Stayed 1 night in Mar 2023

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Mar 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Way better than caesars. Love the location
Stayed 1 night in Mar 2023

8/10 Good

Troy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River front
Stayed 1 night in Mar 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a great view
Stayed 1 night in Mar 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Ashley

Stayed 1 night in Mar 2023

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, reasonably priced. Only thing I would change is the TV. Very limited channels on a non-smart TV. Bring your streaming device!
Stayed 1 night in Mar 2023

10/10 Excellent

Sadiekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panoramic view of the City of Detroit and river. Walk on the the waterfront.
Stayed 2 nights in Mar 2023

10/10 Excellent

Katy-Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a little mishap with our room, the manager and front desk attendant were very accommodating and kind. Thank you
Stayed 1 night in Mar 2023

10/10 Excellent

Valene

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Mar 2023

8/10 Good

Karen

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice rooms
Stayed 1 night in Mar 2023

4/10 Poor

James

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
1) we found we would NOT get any Best Western points because we made our booking through Expedia 2) there is no parking on the hotel lot - had to drive to a parking garage and haul our bags 100 metres or more across a street and up to the hotel back door 3) this is the first Best Western we have ever stayed in that did NOT offer a free breakfast 4) nice easy char with a side table in the room but no light nearby - useless after dark for reading We will NOT be staying here again, or booking hotels through Expedia
Stayed 2 nights in Mar 2023

8/10 Good

Ravi

Stayed 1 night in Mar 2023