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Best Western Plus Waterfront Hotel

2.5 star property

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1 bedroom, premium bedding, down comforters, pillowtop beds
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪7 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Refrigerator, River View

8.2 out of 10
Very good
(61 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.4 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Windsor

Located in Downtown Windsor, Best Western Plus Waterfront Hotel is a leisurely stroll from popular sights such as Caesars Casino and Detroit Windsor Tunnel. This hotel has 305 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and a gym. It's connected to the convention center in central Windsor and also close to Comerica Park and Huntington Place.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.1 miles
  • Windsor Riverfront - 2 min walk - 0.1 miles
  • Chrysler Theatre - 2 min walk - 0.1 miles
  • Caesars Casino - 7 min walk - 0.4 miles
  • Detroit Windsor Tunnel - 8 min walk - 0.5 miles

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Tim Hortons - ‬7 min walk
  • ‪Hikari - ‬5 min walk
  • ‪Eastwood's Grill and Lounge - ‬5 min walk
  • ‪Villians - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

At Best Western Plus Waterfront Hotel, guests enjoy features like an indoor pool, a gym, and a sauna. Self parking is offered for CAD 19.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, express check-out, and a fireplace in the lobby.
Guests can expect WiFi and 42-inch LCD TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Apr 12 - Apr 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

What can I see within easy reach of Best Western Plus Waterfront Hotel?

This hotel is situated in Downtown Windsor within a short 8-minute walk of Caesars Casino and also 13 minutes on foot from Detroit Windsor Tunnel. You'll also find Comerica Park and Hollywood Casino at Greektown within a short drive.

How much does it cost to stay at Best Western Plus Waterfront Hotel?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Waterfront Hotel on Apr 21, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Waterfront Hotel?

Yes, parking is offered for CAD 19 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Best Western Plus Waterfront Hotel include a casino?

No, Best Western Plus Waterfront Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Waterfront Hotel?

Yes, this hotel has an indoor pool.

Is Best Western Plus Waterfront Hotel a good place to stay for couples?

This waterfront hotel offers many amenities for couples such as a restaurant and an indoor pool with some guestrooms featuring a fireplace.

Are there hot tubs at Best Western Plus Waterfront Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Plus Waterfront Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Waterfront Hotel serves buffet breakfast for a surcharge each morning at River Room Restaurant.

Will Best Western Plus Waterfront Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Waterfront Hotel for a fee of CAD 30.00 per accommodation, per day. A deposit of CAD 30.00 per day is collected.

Are there connecting rooms at Best Western Plus Waterfront Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Waterfront Hotel?

The closest major airport to Best Western Plus Waterfront Hotel is Windsor, ON (YQG), which is 7.1 mi away (19 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is located 10.5 mi away (26-minute drive).

Are there rooms with balconies at Best Western Plus Waterfront Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Waterfront Hotel.

Best Western Plus Waterfront Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1008 reviews
Rating 8 - Good. 241 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 61 out of 1008 reviews
Rating 2 - Terrible. 75 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

6/10 Okay

Lisa, Brampton

Stayed 2 nights in Jan 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

8/10 Good

Felicia

Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Dec 2025

6/10 Okay

samantha

Everything was good except being scammed for the parking pass and paying twice the on
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Staff was really nice. Room was clean. Would go back.
Stayed 1 night in Dec 2025

8/10 Good

Putthaporn

Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk staff was welcoming. Enjoyed the comp cookies too! Room was clean and fresh.
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Traveled with partner
Great service, clean room and an amazing view
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a few issues with the room at first but the staff was great and relocated us, Was clean and enjoyable, beautiful view with great coffe at stand by. The bar was calming with many great food and drink options.
Stayed 9 nights in Dec 2025

10/10 Excellent

conner

Stayed 1 night in Jan 2026

10/10 Excellent

Danyel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean we had a great view of the river!! The bed and pillows were very comfortable!!
Stayed 1 night in Dec 2025

10/10 Excellent

Piper

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 2 nights in Dec 2025

6/10 Okay

Lisa

Stayed 1 night in Dec 2025

2/10 Terrible

William

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room view is great however the rooms need to be updated. TVs suck! Channel swlection is horrible. Leaking faucets sink and tub. When reported the staff said they could not fix it. With all that happened we left a day early and requested a refunde for that day due to all the mishaps. The customer service rep was horrible about the ordeal. Lastly parking is a joke. I am handicapped and the parking is to far also i requested a handicapped room i have problems lifting legs up into tubs, the staff told me i was not handicapped enough to have that type of room.
Stayed 3 nights in Dec 2025

8/10 Good

Holly

Traveled with group
The staff were nice, property clean. I didn’t like that they didn’t offer a free breakfast. I didn’t care for the fact that there was a 21.99 fee person for a minimum buffet even when I asked about breakfast at check in. I was told yes there is breakfast. This would have been a good time to say that it wasn’t complimentary and expensive in my opinion for what was offered. Another additional fee was parking. There was parking on the back side of the building for $19 a day and that I didn’t even have to display it in the car, I was told I could display or just keep it on me. Strange. On a positive, room was clean and the few of the river was very pretty
Stayed 1 night in Dec 2025

8/10 Good

Sydney

Stayed 1 night in Dec 2025

6/10 Okay

Miroslav

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Rooms were very nice, staff was very courteous and helpful, and it’s a great location with a lot of amenities close.
Stayed 1 night in Dec 2025

6/10 Okay

Mary Ann

Stayed 1 night in Dec 2025

2/10 Terrible

kareem

Traveled with partner, Traveled with family
Liked: Cleanliness
Toilet was not working, parking was a walk and a half away. The rooms heat was not working we were freezing cold all day and night they did nothing to help
Stayed 1 night in Dec 2025

10/10 Excellent

Charles, Toledo

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Eshan

Stayed 1 night in Dec 2025

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