Best Western Plus Waterfront Hotel

2.5 star property
Pet-friendly hotel with a sauna connected to the convention center in Windsor

Choose dates to view prices

Photo gallery for Best Western Plus Waterfront Hotel

Exterior
Property preview
Indoor pool
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Parking available

Explore the area

View in a map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Place, Caesars Casino
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪11 min drive‬

Room options

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;Walk-in Shower;River View)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (Mountain View)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Standard Room, 1 Queen Bed, Refrigerator (Mountain View)

8.6 out of 10
Excellent
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Refrigerator (City View)

8.0 out of 10
Very good
(56 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Refrigerator (Panoramic View;River View)

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator (City View)

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator (Panoramic View;River View)

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Mountain View)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Mountain View)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave, Corner (City View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Windsor

Located in Downtown Windsor, Best Western Plus Waterfront Hotel is a leisurely stroll from popular sights such as Caesars Casino and Detroit Windsor Tunnel. This hotel has 305 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and a gym. It's connected to the convention center in central Windsor and also close to Huntington Place and MGM Grand Detroit Casino.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.1 miles
  • Detroit Windsor Tunnel - 8 min walk - 0.5 miles
  • Caesars Casino - 8 min walk - 0.5 miles
  • Huntington Place - 2 min drive - 1.1 miles
  • Ambassador Bridge - 4 min drive - 1.8 miles

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • ‪Hikari - ‬5 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪River Room Restaurant - ‬2 min walk
  • ‪Villians - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

Pet-friendly hotel with a sauna connected to the convention center in Windsor
At Best Western Plus Waterfront Hotel, guests enjoy features like an indoor pool, a gym, and a sauna. Self parking is offered for CAD 20.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, express check-out, and a fireplace in the lobby.
Guests can expect WiFi and 42-inch LCD TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 18 to 24.99 for adults and CAD 18 to 24.99 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 19 2025 to September 30 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 18 to 24.99 for adults, and CAD 18 to 24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

What can I see within easy reach of Best Western Plus Waterfront Hotel?

This hotel is situated in Downtown Windsor within a short 8-minute walk of Caesars Casino and also 13 minutes on foot from Detroit Windsor Tunnel. You'll also find Comerica Park and MGM Grand Detroit Casino within a short drive.

How much does it cost to stay at Best Western Plus Waterfront Hotel?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Waterfront Hotel on Nov 2, 2025 start from $81.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Waterfront Hotel?

Yes, parking is offered for CAD 20.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Best Western Plus Waterfront Hotel include a casino?

No, Best Western Plus Waterfront Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Waterfront Hotel?

Yes, this hotel has an indoor pool. Note though that pool facilities will be unavailable from April 19 2025 until September 30 2025 (subject to change).

What do couples enjoy most about Best Western Plus Waterfront Hotel?

This waterfront hotel offers many amenities for couples such as an indoor pool and a bar with some guestrooms featuring fireplaces.

Does Best Western Plus Waterfront Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Best Western Plus Waterfront Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Waterfront Hotel serves buffet breakfast for a surcharge each morning at River Room Restaurant.

Will Best Western Plus Waterfront Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Waterfront Hotel for a fee of CAD 30.00 per accommodation, per day. A deposit of CAD 30.00 per day is collected.

Are there connecting rooms at Best Western Plus Waterfront Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Best Western Plus Waterfront Hotel?

The closest major airport to Best Western Plus Waterfront Hotel is Windsor, ON (YQG), which is 7.1 mi away (19 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is located 10.5 mi away (26-minute drive).

Are there rooms with balconies at Best Western Plus Waterfront Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Waterfront Hotel.

Best Western Plus Waterfront Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 483 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 127 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 75 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience here. Convenient for delivery food.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff was excellent considering the labor dispute ongoing. We were given a room with a very nice view and watched distant fireworks shows until midnight
Stayed 1 night in Jul 2025

2/10 Terrible

anitra

Stayed 2 nights in Jun 2025

10/10 Excellent

JoAnne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there. The panoramic view is so lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

2/10 Terrible

Kheder

Disliked: Cleanliness, amenities, property conditions & facilities
Bad
Stayed 2 nights in Jun 2025

10/10 Excellent

Zain

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed in a room with a panoramic view facing Detroit across the river. Amazing view! Room was nice and bed was comfortable.
Stayed 1 night in Jul 2025

4/10 Poor

Stephen

Disliked: Staff & service

Guests beware. This property is ON STRIKE

The hotel's personnel are on strike seeking 1 CAD$ addtional per hour. There are strikers' encampments at both entrances with tents, barbecues and rock music blaring. Management and family are manning the property with security stationed throughout Ice machines on the 4th, 6th and 8th floor were inoperational. I gave up. Windsor being a quasi union town, drivers honked their support of the strikers at all hours. WHY IS THIS PROPERTY BEING LISTED BY HOTELS. COM WITHOUT A WARNING?
Stayed 1 night in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
You should have advised that the staff was on strike!
Stayed 1 night in Jun 2025

2/10 Terrible

Whitney

Stayed 1 night in Jun 2025

6/10 Okay

Ashish John

Traveled with family
Disliked: Cleanliness
The stay was okay. There was a lot of honking from ongoing vehicles (even at night) due to worker strike against the management
Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ma. Crizel

Stayed 1 night in Jun 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oops Canadian Stay

River view of Detroit from the Canadian side. Our hotel was located just off the river with a nice park and walking paths.
Stayed 1 night in Jun 2025

8/10 Good

Jessica

Stayed 1 night in Jun 2025

6/10 Okay

Ethel

Liked: Amenities
Disliked: Property conditions & facilities
Good location and view of water and US cross border - walking trail along waterfront. Bathroom was generous in size but no hot water in bath and the tub needs replacing or new ceramic coating to cover the rust.
Stayed 1 night in Jun 2025

6/10 Okay

Brandie

Stayed 1 night in Jun 2025

6/10 Okay

marilyn

Traveled with partner
Liked: Cleanliness
Curtains are not wide enough to cover the entire window. Not rested well because of the sun
Stayed 1 night in Jun 2025

6/10 Okay

Gurpreet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Public parking was 6 dollars but they charged us 25$ for same
Stayed 1 night in Jun 2025

10/10 Excellent

yusuf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Gary

Traveled with partner
Disliked: Amenities
Best was the View and food. Service poor No room service Ask for early admit 2 to 2:30 afternoon Got room at 4 pm. Ask for dinner reservation not recorded. Restraunt staff only were polite & good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Nathanael cosmos.Jr

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025