Always courteous, clean and accommodate my needs!! Love this place! Makes our stay in Wilmington a pleasure.. indoor swimming pool and hot tub to sooth tired muscles after volunteering at the barn...fitness room is wonderful too!!
We were surprised that the hotel did not have an elevator. The room was fairly comfortable but the breakfast wasn’t what we expected and having to carry multiple bags up the stairs and having to maneuver the doors as well.
This is a perfectly nice hotel and is more reasonably priced than alot of others in the area. The rooms are large size compared to other budget hotels and even had 2 sink/vanity areas - 1 inside the bathroom and another outside the bathroom - very convenient for 2 people getting ready in the morning! ...
Hotel staff were friendly and accommodating. Maid service was slow and spotty. Bed was very comfortable but the linens were not changed in the three days we were there and the fitted sheet was too small for the king bed. One day, we had dingy washcloths. The temperature in the room was easy to adjust ...
Springhill is a really great hotel! We were in town for my brother's 50th birthday party. The staff was very friendly. The rooms were really clean & comfy! You couldn't ask for a better location. It's location is near everything! Even a hobby lobby which we needed really bad. Lol Thanks for the great ...
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We were fortunate enough to get a corner unit kind of high up so the city views were nice. We had brunch in the morning at the rooftop restaurant. The views were awesome, the food was good, the service was slow (and two of the wait staff were arguing). The housekeeping staff was rude. Overall the stay wasn’t bad. Aside from a few customer service concerns, it was pretty good. Put your do not disturb sign up and you’ll be fine. Definitely check out the rooftop bar!
The pool is soooo nice! We also enjoyed the breakfast that was available.
Rooms had frig,microwave,sink,ec. Only had 2 knives, 1 plate, 1 bowl, 1 am plate.. Don't see how that could of been any use to anyone.. Set am bag of trash and used towels outside door for pick-up. This was x-mad day, had note taped to door asking US to throw trash in hopper and put towels back in room for that day. Note was from management, what? THEY couldn't do that? Guests have to get rid of their own trash and towels? We always have the "do not disturb" sign out, we don't want people going in our room..
easy driving to everything. nice lobby and business center.