Very "old looking"; needs to be updated. No maid service in six days. Had to get clean towels ourselves and empty our trashcans ourselves. Had to ask the front desk to pick up all the trash sitting outside one of the side doors (trash can was full for days; excess trash was all over the ground). Nothing posted in the room about COVID measures. Lock to fitness room didn't work for several days. No hot water one morning; when I asked about it, the front desk person said that the hotel was full the previous night, and "obviously everyone wanted to take a shower"; guess the hotel doesn't make allowances for full capacity. All in all, a terribly disappointing stay...
My room was very clean. It was easy to park my car.
Ok stay for a night or 2. Cleanliness not great. Ask for a room on the 3rd floor if you want peace. First floor is noisy throughout the night.
Very convenient nice room Please stay should not have to write an essay
convenient location, reasonable price, reasonable cleanliness. however, the other unhappy guests raised questions.
Filthy microwave, no toilet tissue holder, filthy floor near elevator; pretty much conditions we come to expect at a best western property
People working were very friendly and helpful. The place was clean and room was very comfortable.
We were given a room that had not been cleaned. However, the gentleman at the desk genuinely apologized and quickly gave us a different room which was clean and comfortable.
We came in and the lady at the front desk told me there were no rooms left, I explained I booked online and she eventually found it. She told me the credit card on file was different than the one I paid with, so I gave her the one I paid with. The next day I see a charge for $80.05. when we checked out I told the manager and she said she didn't know why she did that and the money was just being "held" but it wouldn't go through. Well here we are Monday morning and the charge came out and now I'm waiting on a call back from the manager.
considering ther was snow and freezing rain, everything was cool
Nice quiet hotel with friendly staff, clean rooms and excellent breakfast choices.
It's quiet. Staff are friendly. No street sign, a bit difficult to find.
Room was not as clean as it could of been. The bed was comfy, the bathroom was clean.
Not as close to university of Dayton as we thought. Desk chair was broken, pool was in rough shape. Staff was very friendly
Overall experience was fine, only area to comment on would be the breakfast. Clearly overwhelmed as ran out of coffee, then immediately was out of eggs - was always playing catch-up.
we were there form Wednesday to sat. we could not get housekeeping there at all , we had to ask for towels everyday and they piled up on the bathroom floor.... we took our trash out every day. we asked on friday night to please at LEAST GET CLEAN TOWELS and was told we'll TRY! we only have 2 housekeepers for the hotel.. considering the amount each night... and cant get clean towels only a WE'LL try!!!!!
Great location, great breakfast, great value! Right near the mall and restaurants, right off the interstate.
Hotel staff were friendly and accommodating. Maid service was slow and spotty. Bed was very comfortable but the linens were not changed in the three days we were there and the fitted sheet was too small for the king bed. One day, we had dingy washcloths. The temperature in the room was easy to adjust and the room was spacious as advertised.
Best Western Plus Dayton South places you within 2 miles (3 km) of popular sights like Grant Park and Adventure Golf. This 126-room hotel has conveniences like free breakfast, a 24-hour health club, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
All of Best Western Plus Dayton South's 126 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free local calls, and ironing boards.
At Best Western Plus Dayton South, guests have access to a 24-hour health club, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this golf hotel include a business center, a seasonal outdoor pool, and coffee/tea in a common area.
Very "old looking"; needs to be updated. No maid service in six days. Had to get clean towels ourselves and empty our trashcans ourselves. Had to ask the front desk to pick up all the trash sitting outside one of the side doors (trash can was full for days; excess trash was all over the ground). Nothing posted in the room about COVID measures. Lock to fitness room didn't work for several days. No hot water one morning; when I asked about it, the front desk person said that the hotel was full the previous night, and "obviously everyone wanted to take a shower"; guess the hotel doesn't make allowances for full capacity. All in all, a terribly disappointing stay...
My room was very clean. It was easy to park my car.
Ok stay for a night or 2. Cleanliness not great. Ask for a room on the 3rd floor if you want peace. First floor is noisy throughout the night.
Very convenient nice room Please stay should not have to write an essay
convenient location, reasonable price, reasonable cleanliness. however, the other unhappy guests raised questions.
Filthy microwave, no toilet tissue holder, filthy floor near elevator; pretty much conditions we come to expect at a best western property
Dear valued guest. I do apologize that we did not meet your expectations during your recent visit at our hotel. We are addressing these issues with our staff. We do hope that you will return and give us a second chance. Feel free to give me a call for your next visit and we will provide you with a discount. Sincerely,
People working were very friendly and helpful. The place was clean and room was very comfortable.
We were given a room that had not been cleaned. However, the gentleman at the desk genuinely apologized and quickly gave us a different room which was clean and comfortable.
We truly apologize for the mix up and really appreciate your understanding. Thank you for the review and for staying with us.
We came in and the lady at the front desk told me there were no rooms left, I explained I booked online and she eventually found it. She told me the credit card on file was different than the one I paid with, so I gave her the one I paid with. The next day I see a charge for $80.05. when we checked out I told the manager and she said she didn't know why she did that and the money was just being "held" but it wouldn't go through. Well here we are Monday morning and the charge came out and now I'm waiting on a call back from the manager.
Hello, I am sorry about this confusion. If you would not mind calling and asking for the GM's email. We will be able to resolve it then with your personal details.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.