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Red Roof Inn & Suites Newark - University

2.0 out of 5.0

Recent guest reviews

I was pleasantly surprised once I walked in to my room. Very spacious and clean. Great prices and economical for extended stay.

Arrived and checked in, came back and found out room they gave me was not what I booked. When I asked about it none of staff spoke English and corporate was no help either

Lobby closed at night had to talk through a security window.

Burn marks in wall, and tub (not even sure how that's possible). Trash stuffed on top of mirror in bathroom from previous visitor. There are about five different wings of the hotel that you must enter from the outside/ drive around to find - very unclearly marked. Hotel staff was very pleasant despite the hotel itself being kind of scary.

The building is secure with key access needed to enter the building. the room was big and clean, had a good nights sleep. the breakfast was very nice too.

The staff was great, friendly and the room was spacious. It had everything I need as far as a desk, wifi, bed and t.v. To watch some baseball.

Can't complain, this hotel was exactly what we asked for. The late night check in was easy and the rooms were decent.

The red roof inn was definitely worth the money to stay at. The room was very clean. Everything worked well. Close to shopping and dining.

It was a very nice place. Clean room. Nice location. The breakfast was o.k. The price was good.

Nice place to stay. Service and breakfast are great.

Can't expect too much or the price. I would recommend it for a budget stay.

I recommended this hotel only if you want to stay a night. Outside the room smelled spicy. In general it was good.

The hotel staff catered to my every need room was comfortable and clean

Stayed for a few nights, was quite and clean. Woudl stay there again.

The were remodeling their lobby, to a nice stone and hard wood floor, modern lodge style feel.

Some rooms are better than others the one i received was a great size

Could not have asked for a better location near the University of Deleware, perfect room for the price,staff very helpful and pleasant

Love this hotel I would recommend to friends n family

Comfortable quite environment. I would recommend family and friends

For the price paid the room was good. Fairly cleanly, comfortable bed and pillows, but the rims around faucets were an eyesore. Bathtub spout had a small hole in the wall like it wasn't installed flush or maybe they made the hole too big for the spout size. Breakfast was good. Had a good selection including egg & cheese (though it was cold), hard boiled eggs, waffles, bagels, toast cereal, fruits, and your normal breakfast beverage. Now to the front desk - this is where there were hiccups. Initially everything with checking in was good and nice service, but after I got to the room and had to return back to the front desk, all things went downhill when I had to deal with a manager. Requested non-smoking room and they gave a room that smelled like smoke before even having a chance to enter the room. Went back to front desk to ask about that and there was a lot of "unnecessary" back and forth. First they tell me it's a non-smoking room in a smoking area -- that makes no sense at all. Then saying reservation was through online travel site so they can't guarantee request for non-smoking room -- also makes no sense. This is not a matter of having a blow dryer in the room or not, but something that impacts a person's health especially if they're allergic on top of having young kids staying as well. If a reservation is for non-smoking, isn't it standard that that alone should be met? After all this, I asked them again (after asking multiple times), "Do you not have a non-smoking room available to change to?" and the response being no and we can spritz the room for you. I told them then I'm forced to take what's available but a complaint will be put in because the reservation was for non-smoking. They then finally offered up a non-smoking room. Why did they have to put a guest through all that? It's clearly a request made during the reservation (even showed them the email) and this not something I'm trying to add in upon arrival. The part that bothers me the most is that they couldn't have straight up addressed the issue of just offering the non-smoking room as reserved, but rather had to run through all that. I also kept asking "do you not have a nonsmoking room available?" and it came off like they were trying to push it off so they didn't have to change my room. Other irritating part to this stay is if you are assigned to a room above the first level (I think there are 2 to 3 levels depending on which building you stay at) that there are no elevators. Totally a no-no when you have luggage, baby, young kid, stroller, etc.

1119 S College Avenue Newark DE

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Red Roof Inn & Suites Newark - University places you within a mile (2 km) of popular attractions like Bob Carpenter Center and Fred Rust Ice Arena. This 134-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. University of Delaware and Pond Ice Arena are also nearby.


Dining

Start your day off right with a free continental breakfast.


Rooms

All 134 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include free local calls, safes, and ironing boards.


Property features

Red Roof Inn & Suites Newark - University features free WiFi in public areas, a conference center, and a business center. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Deluxe Room, 2 Queen Beds, Smoking

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Smoking

King 1 | Sleeps 2

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Red Roof Inn & Suites Newark - University

Everyone (6) Couples (26) Business (19) Family (32) Friends (14) Other (18)
4

convenient location,

Everyone

I was pleasantly surprised once I walked in to my room. Very spacious and clean. Great prices and economical for extended stay.

By on Dec 20, 2016

2

over booked hotel

Everyone

Arrived and checked in, came back and found out room they gave me was not what I booked. When I asked about it none of staff spoke English and corporate was no help either

By on Dec 20, 2016

2

mildew

Everyone

Lobby closed at night had to talk through a security window.

By on Aug 21, 2016

2

close to university

Everyone

Burn marks in wall, and tub (not even sure how that's possible). Trash stuffed on top of mirror in bathroom from previous visitor. There are about five different wings of the hotel that you must enter from the outside/ drive around to find - very unclearly marked. Hotel staff was very pleasant despite the hotel itself being kind of scary.

By , from philadelphia PA on Jul 31, 2016

5

clean and quiet, had a good night sleep

Everyone

The building is secure with key access needed to enter the building. the room was big and clean, had a good nights sleep. the breakfast was very nice too.

By , from Pittsburgh Pa. on Jun 29, 2016

3

good for the price

Everyone

The staff was great, friendly and the room was spacious. It had everything I need as far as a desk, wifi, bed and t.v. To watch some baseball.

By on Apr 16, 2016

3

it was just okay

GetawayWithFriends

Can't complain, this hotel was exactly what we asked for. The late night check in was easy and the rooms were decent.

By on Jun 27, 2015

3

fun weekend getaway

Families

The red roof inn was definitely worth the money to stay at. The room was very clean. Everything worked well. Close to shopping and dining.

By on Jun 24, 2015

4

very nice and great location

Singles

It was a very nice place. Clean room. Nice location. The breakfast was o.k. The price was good.

By on Jun 6, 2015

5

nice stay

Families

Nice place to stay. Service and breakfast are great.

By on May 17, 2015