Easy access. Staff were friendly and helpful. Hotel had a musty smell. Room cleanliness needed more detail.
Check in took over 15 minutes and there was only 1 person in front of me. Left keys at front desk at checkout as things were slow again. First sent to room that hadn't been cleaned during check in so had to go back to front desk to get room that had been cleaned
Great location. Great price given the location. Enjoyed my stay. Breakfast was good
We stayed just one night so everything was ok. Room smelled like a fresh paint ( annoying). Breakfast was very good and the location was great.
Did not like the fact that the entire hotel smelled like marijuana as soon as you step foot into the lobby. Could not stand to be in my hotel room even to sleep due to the man next door smoking in his room which made our hotel room smell heavily of smoke and our belongings. Staff were abrupt and rude.
Very noisy neighbors. Called desk with no answer. Right down the hall from desk, can't believe they could hear how loud the room was. Could hear clearly in the hall when packing up leaving at 4:30 am because we didn't want our dog, who kept barking loudly, to bother any one else.
great room, nice and comfortable stay, staff was great
The staff was very hospitable and helpful. We were very disappointed with the state of the room.
Nice place to stay. Clean and confortable. I would definitely recommended as well as stay there again in the future.
Comfy and convenient. Good location for shopping while vacationing in Delaware.
This hotel is a good value. The room and linens were clean. The bed was comfortable and the A/C was quiet. The hot breakfast buffet was well done. The breakfast area was very neat and clean - kudos to the young lady who was keeping it that way during breakfast! I was happy with my stay.
bed bugs, fruit flies, ice machine didn’t work, mini fridge didn’t work, room was musty
First room was not cleaned, opened beer packaging left in room, bedding was damp and not clean and bathroom was dirty with hair all over the floor and tub from previous guests. There also was no elevator to get to 2nd floor where our room was.
Quiet. Desk attendant was very pleasant. Breakfast area very clean.
This is a good value. Hotel was clean even though there is room for improvement in that department. Hotel staff were all extremely nice and showed they cared. All were very helpful. Would definitely stay here again and will be were I stay when I visit this area again.
When I arrived, Orbitz had failed to send my confirmation to the hotel. While I waited for Hetty, the woman at the front desk, to sort it out for me, she was more than accommodating. She then went above and beyond to find me a room in a quiet section of the hotel. The bed was comfy, room was clean, the breakfast was ok. I will definitely stay here again.
Hotel lobby was nice, no one at front desk when I arrived. Previous day I called for early check in and staff person would not accommodate and refused to until I called in morning. Room was extremely smelly and misty and tile in bathroom was moldy.
Located 1.8 mi (2.8 km) from Christiana Mall, Ramada by Wyndham Newark/Wilmington is within a 10-minute drive of other popular attractions like Delaware Park Racetrack and Slots. This 98-room, 3-star hotel has free breakfast along with conveniences like a 24-hour fitness center and free in-room WiFi.
Free on-the-go breakfast is served each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 98 accommodations feature a separate bedroom. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Microwaves, refrigerators, and coffee makers are other standard amenities.
Guests staying at Ramada by Wyndham Newark/Wilmington enjoy a children's pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a seasonal outdoor pool.
Easy access. Staff were friendly and helpful. Hotel had a musty smell. Room cleanliness needed more detail.
Thank you for taking the time to rate your experience at our hotel. We appreciate your 3 stars and welcome any suggestions on what we can do to improve our services. Thank you for being our guest.
Check in took over 15 minutes and there was only 1 person in front of me. Left keys at front desk at checkout as things were slow again. First sent to room that hadn't been cleaned during check in so had to go back to front desk to get room that had been cleaned
I'm sorry to hear about your experience. I will review this with my staff and use it as a training tool so it doesn't happen again.
Great location. Great price given the location. Enjoyed my stay. Breakfast was good
Glad to hear that you enjoyed your stay. Come see us again soon!
Thank you for staying with us. Next time we'll make it a 5 out of 5!
We stayed just one night so everything was ok. Room smelled like a fresh paint ( annoying). Breakfast was very good and the location was great.
Thank you for taking the time to let us know how we are doing. We are in the process of finishing up our renovations. So next time you are in town you can experience our fresh rooms.
Did not like the fact that the entire hotel smelled like marijuana as soon as you step foot into the lobby. Could not stand to be in my hotel room even to sleep due to the man next door smoking in his room which made our hotel room smell heavily of smoke and our belongings. Staff were abrupt and rude.
Very noisy neighbors. Called desk with no answer. Right down the hall from desk, can't believe they could hear how loud the room was. Could hear clearly in the hall when packing up leaving at 4:30 am because we didn't want our dog, who kept barking loudly, to bother any one else.
I do apologize about your noisy neighbors. This is something that we don't take lightly. We want everyone to enjoy their stay.
great room, nice and comfortable stay, staff was great
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Newark/Wilmington. It is always a pleasure to receive positive feedback. I am particularly pleased that you enjoyed your stay with us here at the Ramada Hotel Newark, DE. I will share your comments with our team, who I am certain, will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Thank you for taking the time to review your stay with us. I do apologize that you did not have a positive experience. Please reach out to the hotel directly should you like to discuss your experience. I look forward to exceeding you exceptions in the future.
Greetings to you from the Ramada Hotel, Very pleased that our staff was kind and courteous to you, we are working to make our hotel better, thank you for staying with us and we hope to see you soon. Hetty Lewis