Lets just say the hotel had a "skunk" smell to it to start. I actually saw pieces of wood on windows at the ground floor windows. The site says it is pet friendly, and had a pool. Both are untrue! I showed up with a well trained dog, and was not allowed to check in. Needless to say, this was quite stressful, and COSTLY to try to make a last minute hotel reservation (More than double the cost).
HORRIBLE, DISCUSTING, NOSAFE. This place has no quality. The rooms have stained sheets, stuff on the walls and the non smoking room smelled like it's been smoked in since they first opened. They are renovating and need to completely close while doing so. If you can stay at another hotel, do so.
The hotel was going through a major renovation. It looked nothing like the photos when you book online. We left the key in the room and stayed at a different hotel.
Low quality inn. One star. In a fine area but property is definitely not kept up. No breakfast due to construction work. Elevator broken. But the beds were comfortable enough and shower had hot water. Fine for a 1 night stay.
They took $150 from me claiming I smoked in the room, which I absolutely didn’t. When I called to dispute it they told me they didn’t want to hear it then hung up, in the background of the call could hear them yelling at another person they accused of smoking… after threatening legal action they left me a voicemail saying they’d be refunding me after I repeatedly asked for photo evidence (they repeatedly claimed they had it) and them not sending anything. DO NOT STAY THERE THEY ARE SCAMMERS
It was the dirtiest hotel I have enter stayed in my life. Rooms smelled like cigarettes. Furniture and carpets filthy. People were sleeping in the hallways. It was gross. Worst ever. The pictures are from years ago. Complete dump.
One of the s nastiest places I’ve ever stayed. Dead smashed bugs on wall, shower falling apart, door not closing….our bed only had a thin sheet on it so we froze through the night. The pillows had stains so we couldn’t use them. The loitering outside the rooms is very distasteful. They charge way too much for these rooms…they shouldn’t charge no more than $40 a night for this roach motel! Never again!!!!!!!!!!!!!!!!! Wasted my $138
The property advertised free breakfast but had nothing; not even coffee available. They looked like they dismantled the dining area.
paid the reservation, no room available upon arrival
Lookes like a step up from a homeless shelter. It was NOT at all like the pictures. One web site said queens and another doubles..not queen beds. Mold in bathrooms (we had multiple rooms)
Not very clean. Bathroom has hair from previous guests.
The only real issue was that the room was not ready when I arrived. They kept telling it would be ready in 10 minutes every time I asked. I watched as a few other people without reservations were given rooms. I finally questioned the staff and they offered me another room. They should have done this when i first arrived.
Room smelled like a cigar bar bathroom was nasty I was told I can check in at a time and had to wait 3 hours to check in
The room was dirty. A bunch of rifraf outside yelling.
Staff was not friendly or accommodating. Did not know I had to request to have my room cleaned.
The property is close to the highway. Good for a night stay while travelling.
Stayed on 8/17/2020, from the second we walked in, the hotel is filthy. Figured it was just the front area but after check in when we went to the 3rd floor from the elevator, the carpet hallways ARE ABSOLUTELY DISGUSTING, our room had stained bedding sheets, stained carpeting, chair was stained and ripped, dusty lamp shades, looked like blood/ketchup splatter all over the bathroom ceiling, holes in bathroom/tub turning brown/black. I need to add I don’t ever write reviews however the quality of this stay was so bad, I had to. We came here super super late at night and didn’t really have an option to sleep elsewhere. Amenities breakfast closed. But I will definitely not come here again. Thankfully I didn’t have my kids with me this time around. I’ve never been so disappointed with a quality inn.
My card was over charged and i was told they refunded my money to the wrong debit i was told by management that this will be fix but i never got my refund smh and to make matters worst my property was stolen by the cleaning crew.
Quality Inn is located within a mile (2 km) of Brandywine Valley and Christiana Care Health System. This 130-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
At Quality Inn, guests have access to a gym, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Lets just say the hotel had a "skunk" smell to it to start. I actually saw pieces of wood on windows at the ground floor windows. The site says it is pet friendly, and had a pool. Both are untrue! I showed up with a well trained dog, and was not allowed to check in. Needless to say, this was quite stressful, and COSTLY to try to make a last minute hotel reservation (More than double the cost).
HORRIBLE, DISCUSTING, NOSAFE. This place has no quality. The rooms have stained sheets, stuff on the walls and the non smoking room smelled like it's been smoked in since they first opened. They are renovating and need to completely close while doing so. If you can stay at another hotel, do so.
The hotel was going through a major renovation. It looked nothing like the photos when you book online. We left the key in the room and stayed at a different hotel.
Low quality inn. One star. In a fine area but property is definitely not kept up. No breakfast due to construction work. Elevator broken. But the beds were comfortable enough and shower had hot water. Fine for a 1 night stay.
Thank you for your helpful feedback.
They took $150 from me claiming I smoked in the room, which I absolutely didn’t. When I called to dispute it they told me they didn’t want to hear it then hung up, in the background of the call could hear them yelling at another person they accused of smoking… after threatening legal action they left me a voicemail saying they’d be refunding me after I repeatedly asked for photo evidence (they repeatedly claimed they had it) and them not sending anything. DO NOT STAY THERE THEY ARE SCAMMERS
It was the dirtiest hotel I have enter stayed in my life. Rooms smelled like cigarettes. Furniture and carpets filthy. People were sleeping in the hallways. It was gross. Worst ever. The pictures are from years ago. Complete dump.
One of the s nastiest places I’ve ever stayed. Dead smashed bugs on wall, shower falling apart, door not closing….our bed only had a thin sheet on it so we froze through the night. The pillows had stains so we couldn’t use them. The loitering outside the rooms is very distasteful. They charge way too much for these rooms…they shouldn’t charge no more than $40 a night for this roach motel! Never again!!!!!!!!!!!!!!!!! Wasted my $138
The property advertised free breakfast but had nothing; not even coffee available. They looked like they dismantled the dining area.
paid the reservation, no room available upon arrival
Thank you for your helpful feedback.