The property advertised free breakfast but had nothing; not even coffee available. They looked like they dismantled the dining area.
paid the reservation, no room available upon arrival
Lookes like a step up from a homeless shelter. It was NOT at all like the pictures. One web site said queens and another doubles..not queen beds. Mold in bathrooms (we had multiple rooms)
Not very clean. Bathroom has hair from previous guests.
The only real issue was that the room was not ready when I arrived. They kept telling it would be ready in 10 minutes every time I asked. I watched as a few other people without reservations were given rooms. I finally questioned the staff and they offered me another room. They should have done this when i first arrived.
Room smelled like a cigar bar bathroom was nasty I was told I can check in at a time and had to wait 3 hours to check in
The room was dirty. A bunch of rifraf outside yelling.
Staff was not friendly or accommodating. Did not know I had to request to have my room cleaned.
The property is close to the highway. Good for a night stay while travelling.
Stayed on 8/17/2020, from the second we walked in, the hotel is filthy. Figured it was just the front area but after check in when we went to the 3rd floor from the elevator, the carpet hallways ARE ABSOLUTELY DISGUSTING, our room had stained bedding sheets, stained carpeting, chair was stained and ripped, dusty lamp shades, looked like blood/ketchup splatter all over the bathroom ceiling, holes in bathroom/tub turning brown/black. I need to add I don’t ever write reviews however the quality of this stay was so bad, I had to. We came here super super late at night and didn’t really have an option to sleep elsewhere. Amenities breakfast closed. But I will definitely not come here again. Thankfully I didn’t have my kids with me this time around. I’ve never been so disappointed with a quality inn.
My card was over charged and i was told they refunded my money to the wrong debit i was told by management that this will be fix but i never got my refund smh and to make matters worst my property was stolen by the cleaning crew.
It took a long time to check in due to the computer problems in the reception desk. The staff didn't act appropriate at that time, no apology, and joking around. Also, the upstairs room makes noise anytime I move even in the middle of the night. I couldn't sleep well.
Everything was satisfactory and it was close to where we needed to be
Bed was comfortable and room condition was good . Too much noise in the evening from loud cars and motorcycles. Did not like breakfast not starting until 7:00 “weekend hours”.
I liked that this property is closed to Christiana Hospital, reasonable price, hot breakfast included & has fitness center on the premises.
If you are looking for a short stay to hang out at the casino for a day or two, this is it. Short drive an well maintained. We have stayed there about 2 or 3 times and have never been disappointed. Nice and clean rooms and hotel. Real nice and complete breakfast at no other cost. Can't go wrong for a short stay.
We had a wonderful experience here! The rooms were very clean, the hotel staff were excellent and very friendly! The breakfast was great with a very nice selection! We would stay here again and I would recommend this hotel to anyone.
Great for what we needed. It says its a smoke free hotel but people were smoking every where you turned so you smelled cigarettes pretty much all the time. The fire alarm went off at 5 & 5:40 am for no apparent reason on Satuday morning. Didnt get any house keeping for one of our days. Breakfast was great. I enjoyed the pool it was nice. I also think some of the employees live in the hotel.
The hotel was nice and so were the staff. The rooms were clean, they smelled good.
Quality Inn is located within a mile (2 km) of Brandywine Valley and Christiana Care Health System. This 130-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM.
The 130 rooms are individually decorated and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free weekday newspapers, free local calls, and safes.
Guests of Quality Inn enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
The property advertised free breakfast but had nothing; not even coffee available. They looked like they dismantled the dining area.
paid the reservation, no room available upon arrival
Lookes like a step up from a homeless shelter. It was NOT at all like the pictures. One web site said queens and another doubles..not queen beds. Mold in bathrooms (we had multiple rooms)
Not very clean. Bathroom has hair from previous guests.
The only real issue was that the room was not ready when I arrived. They kept telling it would be ready in 10 minutes every time I asked. I watched as a few other people without reservations were given rooms. I finally questioned the staff and they offered me another room. They should have done this when i first arrived.
Room smelled like a cigar bar bathroom was nasty I was told I can check in at a time and had to wait 3 hours to check in
The room was dirty. A bunch of rifraf outside yelling.
Staff was not friendly or accommodating. Did not know I had to request to have my room cleaned.
The property is close to the highway. Good for a night stay while travelling.
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