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Recent guest reviews

Riverfront area was wonderful for walking and several dining options. Front desk staff was friendly and helpful. Staff working bar and breakfast area were rude. Hotel is “pet friendly” yet they were not accommodating for my dog as I tried to order food and drink for take away. If pets not allowed in certain areas, then guests should be informed in a respectful manner.

Amazing hotel, very clean, very friendly staff.

Staff was friendly and professional. The room was immaculate and well appointed. Will definitely stay here again.

Everything great just wanted room cleaned and trashed emptied at least every other day

We arrived before 5pm. But our reserved room wasn’t released for check in for well over an hour. Unsure of exact time because after approximately an hour we grew frustrated and took our grandsons to dinner. Upon our return we were checked in. Desk clerk was very nice and watched our luggage while we dined. Whatever their protocol is, it doesn’t seem in line with good business practices. Maddening after a stressful day on the road dealing with hurricane Ida’s results.

The hotel is very clean. The Riverwalk is just behind the hotel and convenient. Overall we had a good stay.

Great.

Loved the riverwalk and the pathways for jogging. Lots of food and drink choices although it is pretty tame during the week.

Very clean and staff was friendly.

It all started at the front desk. We were met with a welcoming, accommodating, happy, and truly wonderful personnel, especially, Florence. Although travel has been concerning, her presence made us feel safe and protected during this continuation of coronavirus while traveling. We would highly, highly, highly recommend this property for business or personal travel.

We loved the location of the hotel by the river with a wonderful trail just outside. The hotel was clean and the bed was very comfortable. The continental breakfast was also great. The only downside and it was no fault of the hotel was the jackhammering that started at 6am. We assumed it was roadwork on I95.

very friendly and efficient staff. Very convenient for us pet owners. love the river front

Very nice staff nice hotel will definitely come again

The staff is extremely welcoming and the hotel is very clean and well maintained

Excellent location, very clean, friendly staff. Had a great stay.

Great property on the Riverfront. Clean and convenient to everything. The staff was great, attentive, and friendly (especially Flo at the front desk). The outdoor patio to hang was nice. Def would return.

Justison Street Wilmington DE

Hotel highlights

  • Free buffet breakfast on weekdays
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Riverfront, Hyatt Place Wilmington Riverfront is within 2 miles (3 km) of popular attractions such as Chase Center on the Riverfront and Grand Opera House. This 114-room, 3-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.


Dining

Free buffet breakfast is included with your stay and awaits you on weekdays from 6:30 AM to 9:00 AM. In addition to a restaurant onsite, there is also a bar where you can enjoy a drink.


Rooms

Guests can expect free WiFi and 55-inch flat-screen TVs. Bathrooms offer hair dryers and designer toiletries. Refrigerators, free newspapers, and safes are also standard. Housekeeping is available on request.


Property features

At Hyatt Place Wilmington Riverfront, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.

Room options

Room, Accessible, Bathtub (2 Queenbeds & 1 Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, 1 King Bed with Sofa bed, Accessible, View (Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, River View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Wilmington Riverfront

Everyone (9) Couples (3) Family (10)
4
Everyone

Riverfront area was wonderful for walking and several dining options. Front desk staff was friendly and helpful. Staff working bar and breakfast area were rude. Hotel is “pet friendly” yet they were not accommodating for my dog as I tried to order food and drink for take away. If pets not allowed in certain areas, then guests should be informed in a respectful manner.

By on Apr 14, 2022

Review comment responded on Apr 16, 2022

Thank you for the great rating, Cherie! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our location and interacting with our reception team, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon!

5
Family Business Business

Amazing hotel, very clean, very friendly staff.

By on Jan 29, 2022

Review comment responded on Jan 30, 2022

Thanks for the great review, Rodd. It's wonderful you enjoyed your stay at Hyatt Place Wilmington/Riverfront so much! We strive for excellence so we're thrilled you appreciated not only our amazing hotel and cleanliness, but also our great staff! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!

5
Family

Staff was friendly and professional. The room was immaculate and well appointed. Will definitely stay here again.

By on Dec 26, 2021

Review comment responded on Dec 28, 2021

Thanks for sharing the excellent review with us, Marsha! We're so glad that you had an exceptional experience at Hyatt Place Wilmington/Riverfront from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon! Thank you again for taking the time to leave your feedback!

5
Partner Couples

Everything great just wanted room cleaned and trashed emptied at least every other day

By on Oct 12, 2021

Review comment responded on Oct 14, 2021

Thank you for the fantastic rating, Crystal! It's outstanding you had such a wonderful experience at Hyatt Place! We care about the satisfaction of our guests, and so we will address your concern about the new policy involving the frequency of our housekeeping services. We can't wait to see you again soon! Have a lovely day!

2
Family with small children

We arrived before 5pm. But our reserved room wasn’t released for check in for well over an hour. Unsure of exact time because after approximately an hour we grew frustrated and took our grandsons to dinner. Upon our return we were checked in. Desk clerk was very nice and watched our luggage while we dined. Whatever their protocol is, it doesn’t seem in line with good business practices. Maddening after a stressful day on the road dealing with hurricane Ida’s results.

By on Sep 5, 2021

Review comment responded on Sep 7, 2021

We appreciate the feedback, Andrew. It's unfortunate your time with us was less than ideal. Although we were able to accommodate you throughout the night you arrived, we regret your challenges during check-in and that we couldn't exceed your expectations. We strive to provide all of our guests with the highest caliber service. Your feedback regarding our check-in system is much appreciated. We do hope you give us another opportunity to share a more positive experience with you soon.

5
Family

The hotel is very clean. The Riverwalk is just behind the hotel and convenient. Overall we had a good stay.

By on Sep 1, 2021

Review comment responded on Sep 2, 2021

Thank you for the excellent review, Lillian! It's lovely you had such a pleasant experience at Hyatt Place Wilmington/Riverfront! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

5
Family

Great.

By on Aug 26, 2021

Review comment responded on Aug 28, 2021

Thank you for the perfect rating, Matthew! We are very pleased to hear that you had a wonderful stay at Hyatt Place Wilmington/Riverfront. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!

5
Everyone

By on Aug 16, 2021

5
Everyone

By on Jun 30, 2021

5
Business Business

Loved the riverwalk and the pathways for jogging. Lots of food and drink choices although it is pretty tame during the week.

By on Jun 24, 2021

Review comment responded on Jun 26, 2021

Thank you for the great review! We're thrilled to hear that you had a great stay at Hyatt Place Wilmington/Riverfront! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you. Have a fantastic day!

Hyatt Place Wilmington Riverfront

760 Justison Street, Wilmington, DE 19801
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