After i saw it had a 4 star rating i felt good about booking. When i arrived at the hotel the oder of urin hit me at the front desk and the lobby was not clean at all. The staff was very nice and a pleasure to deal with. The rooms are in a bad need up an upgrade because the toilet always clogged, the shower was very small and hardly any water preasure. The bed was comfortable but over all the room could have been a bit more presentable and clean.
This doubletree used to be great. Now maybe because of the pandemic, or something else, it’s not being maintained even just ‘well’. Elevators malfunctioning, room floor less than clean, TV not working at all for the entire stay in spite of complaints and so on. Just to give an idea, the rotating door at the entrance wasn’t working during my entire two days of stay. Of course, these are all easy fixes, it still looks stylish, so it may spring back to its old glory anytime with some attention.
No food service due to holiday. Some mold in shower. Building need some restoration
Good location and very friendly staff. The walls are thin enough to hear phone conversations in adjoining rooms which is a drawback if youre a light sleeper.
The room was not good at All. The bathroom looked like it still needed finishing work. There was a piece of wood missing from the vanity. The floor was not finished under the vanity. The shower was way too small. There were no glasses for water. The air conditioning was sooooo loud it woke me every time it turned on. We were so close to the event room that the event going on kept me awake. There were no guides in the room. The buttons on the phone did not work. Overall, the room Should not have been used. We will not be staying at this hotel again. My husband travels for a living and he was extremely surprised at the condition of the room. Very disappointing!
Check in was quick and easy, hotel room was very nice, bed was very comfortable. Enjoyed my stay there!!
Check in staff is not very helpful. The room is ok.
It was said in the agreement that each room has a microwave but there were no microwave in my room and when I called the front desk she told me boldly “we don’t have them” whilst I booked with information that I am coming with a little baby which I may need microwave to warm his food. So sad so bad!!!!!
Property was clean and orderly in the midst if ongoing renovation. Lots of parking. Convenient location
Nice room and very clean! Front desk very professional and nice
Quick check in and clean rooms. Fix the hot tub and start breakfast at 6:30am. Travel sports teams usually start play early and like to eat before getting on the road.
Friendly staff, good location, easy check in and out
A great hotel.......except for the carpet design! The 3rd floor hall carpet design, while it looked new, was terrible looking!
DoubleTree by Hilton Hotel Wilmington places you next to Brandywine Valley and within a mile (2 km) of Brandywine Creek State Park. This 4-star hotel welcomes guests with 244 rooms and conveniences like a 24-hour gym, free in-room WiFi, and free self parking.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Start your day off with cooked-to-order breakfast, available for a fee.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free weekday newspapers.
DoubleTree by Hilton Hotel Wilmington features a 24-hour gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, laundry facilities, and a ballroom.
After i saw it had a 4 star rating i felt good about booking. When i arrived at the hotel the oder of urin hit me at the front desk and the lobby was not clean at all. The staff was very nice and a pleasure to deal with. The rooms are in a bad need up an upgrade because the toilet always clogged, the shower was very small and hardly any water preasure. The bed was comfortable but over all the room could have been a bit more presentable and clean.
This doubletree used to be great. Now maybe because of the pandemic, or something else, it’s not being maintained even just ‘well’. Elevators malfunctioning, room floor less than clean, TV not working at all for the entire stay in spite of complaints and so on. Just to give an idea, the rotating door at the entrance wasn’t working during my entire two days of stay. Of course, these are all easy fixes, it still looks stylish, so it may spring back to its old glory anytime with some attention.
No food service due to holiday. Some mold in shower. Building need some restoration
Good location and very friendly staff. The walls are thin enough to hear phone conversations in adjoining rooms which is a drawback if youre a light sleeper.
The room was not good at All. The bathroom looked like it still needed finishing work. There was a piece of wood missing from the vanity. The floor was not finished under the vanity. The shower was way too small. There were no glasses for water. The air conditioning was sooooo loud it woke me every time it turned on. We were so close to the event room that the event going on kept me awake. There were no guides in the room. The buttons on the phone did not work. Overall, the room Should not have been used. We will not be staying at this hotel again. My husband travels for a living and he was extremely surprised at the condition of the room. Very disappointing!
Check in was quick and easy, hotel room was very nice, bed was very comfortable. Enjoyed my stay there!!
