To much noise at night and slamming doors
Very old hotel. Even the stairs to acces our room were broken
When checking in the woman at the desk kinda made a big deal ( attitude) about possibly checking in 15 minutes before check in time ??? Called housekeeping for an additional pillow n was told no that they don’t have any !!!! I was like really
Everything
If your just looking to sleep and get out of there it works.
Property not as advertised or described by Orbitz. No payment receipt available. pleasant employees.
Great Staff Workers and Front Desk Staff Very Friendly and Professional and Knowledgeable about the area
Hospitality was a 10, the breakfast was great
TV did hot work, refrigerator did not work, had coffee but no coffee-maker, door handle would not engage. Had to call in a maintenance person from his home to get into the room, Had to change rooms.
Friendly front desk. Let us check in early. Outdated and bedding while clean was wrinkled and seen better days. Bed was average.
Next door room was playing loud music from 11pm-9am and when I called the desk about it they were rude and hung up on me, and clearly did nothing to address it. I barely slept. The actual hotel was nice but I would be hesitant to stay here again.
The room was clean, with a fridge and microwave, decent TV, little table we could move around and eat at. The front desk lady was very nice too. The area though wasn't great, empty building next door and getting into the parking lot was from the alley behind. There was a decent italian place 2 doors down and breakfast was fine the next morning. Our dead bolt didn't lock but we tested the door lock which was fine and there was the flip lock so we felt safe enough. There were 2 dogs a few doors down that barked a few times but we actually felt safer having them there. the beds were comfortable and we got a good nights sleep as we only spent 1 night.
not a great location for access and parking. very dirty, old feeling and not clean
Good over all
The Unique part is the room it was definitely different. I love how quiet it is. HouseKeeper did my room really good thank you.I will be back again.
SureStay Plus Hotel by Best Western Brandywine Valley places you within a 10-minute drive of popular sights such as Grand Opera House and Wilmington Riverwalk. This 95-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's connected to a shopping center in central Wilmington, and a short drive from Brandywine Valley and Brandywine Creek State Park.
Free breakfast is included with your stay.
TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Brandywine Valley features an outdoor pool, a children's pool, and a gym. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a spa tub, and conference space.
To much noise at night and slamming doors
Very old hotel. Even the stairs to acces our room were broken
When checking in the woman at the desk kinda made a big deal ( attitude) about possibly checking in 15 minutes before check in time ??? Called housekeeping for an additional pillow n was told no that they don’t have any !!!! I was like really
Everything
If your just looking to sleep and get out of there it works.
Property not as advertised or described by Orbitz. No payment receipt available. pleasant employees.
Great Staff Workers and Front Desk Staff Very Friendly and Professional and Knowledgeable about the area
Hospitality was a 10, the breakfast was great
