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Recent guest reviews

The room was clean, with a fridge and microwave, decent TV, little table we could move around and eat at. The front desk lady was very nice too. The area though wasn't great, empty building next door and getting into the parking lot was from the alley behind. There was a decent italian place 2 doors down and breakfast was fine the next morning. Our dead bolt didn't lock but we tested the door lock which was fine and there was the flip lock so we felt safe enough. There were 2 dogs a few doors down that barked a few times but we actually felt safer having them there. the beds were comfortable and we got a good nights sleep as we only spent 1 night.

not a great location for access and parking. very dirty, old feeling and not clean

Good over all

The Unique part is the room it was definitely different. I love how quiet it is. HouseKeeper did my room really good thank you.I will be back again.

Relatively inexpensive place in a decent area. Quick access to Philadelphia and Wilmington.

The front desk lady was nice but the room I was in was sooooo horrible. I had a very long exhausting day as in was in the process of moving state to state, checked in a little before midnight. I just wanted to check in and go to sleep but when I saw the room I nearly had a heart attack. Looked like a common place for prostitution. Very old and and creaky with stained furniture. My boyfriend checked it for bedbugs before laying down and we did not want to use the shower because the vents were so dirty.

Great Employees ! Their interactions with guests go above and beyond.

It was a good stay... just waiting on my deposit...

The desk personnel was very accommodating! She answered all of my questions and had my room prepared expeditiously!

That is no really clean..just 2 body towels ...smelly bad

The room was not up to our expectation. It has a small room, bathroom, moving area. We spent only one night at this location and check out next morning.

We had extremely noisy people next door for 3 nights. Called front desk 1st night twice and they sent someone immediately but it did no good. Went to the manager and she assured me on Fri morning that it would stop. Friday night was not as bad but still not good. Loud talking laughing and music. Sat it started again when we got back to thr room about 2230hrs. We were leaving to drive 850 mi home on sun at 0600 hrs. At 0030hrs sat I called the room and asked to quiet down or I would call the police. They hung up on me. At 0200hrs I called the Delaware State Police. They responded at about 0215hrs. No further problem, however we got about 3 1/2 hrs of fitfull sleep before leaving at 0600hrs. We were offered another room but it was a considerable distance from the parking area and my wife has difficulty walking. Besides that, why are we giving up our room because someone else is creating a problem and all they had was queen beds and we paid for a king. I feel I am owed a significant refund due to Management's inability to control the actions of their unruly guests.

We enjoyed the weekend. Very nice staff, comfy rooms.

The power was out for the early part of the morning no back up generator so beverages were not cold

Concord Pike Wilmington DE

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Fitness center

SureStay Plus Hotel by Best Western Brandywine Valley places you within a 15-minute drive of popular attractions such as Grand Opera House and Christiana Mall. This 95-room hotel has an outdoor pool, free in-room WiFi, and free self parking. It's connected to a shopping center in central Wilmington, and a short drive from Brandywine Valley and Brandywine Creek State Park.


Rooms

TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also available.


Property features

Guests staying at SureStay Plus Hotel by Best Western Brandywine Valley enjoy an outdoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, conference space, and express check-in.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 Queen Bed | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 Queen Bed | Sleeps 2

Guest reviews for SureStay Plus Hotel by Best Western Brandywine Valley

Everyone (20) Couples (6) Family (11)
3
Family

The room was clean, with a fridge and microwave, decent TV, little table we could move around and eat at. The front desk lady was very nice too. The area though wasn't great, empty building next door and getting into the parking lot was from the alley behind. There was a decent italian place 2 doors down and breakfast was fine the next morning. Our dead bolt didn't lock but we tested the door lock which was fine and there was the flip lock so we felt safe enough. There were 2 dogs a few doors down that barked a few times but we actually felt safer having them there. the beds were comfortable and we got a good nights sleep as we only spent 1 night.

By on Aug 1, 2022

1
Partner Couples

not a great location for access and parking. very dirty, old feeling and not clean

By on Apr 25, 2022

Review comment responded on May 18, 2022

Thank you for your feedback. We will be addressing your concerns

4
Family

Good over all

By on Mar 17, 2022

Review comment responded on Apr 11, 2022

Thank you for your feedback

5
Everyone

By on Mar 4, 2022

5
Everyone

By on Feb 27, 2022

4
Everyone

By on Feb 22, 2022

4
Family with small children

The Unique part is the room it was definitely different. I love how quiet it is. HouseKeeper did my room really good thank you.I will be back again.

By on Jan 15, 2022

Review comment responded on Jan 25, 2022

Thank you for your feedback

3
Business Business

Relatively inexpensive place in a decent area. Quick access to Philadelphia and Wilmington.

By on Aug 2, 2021

Review comment responded on Aug 9, 2021

Thank you for your feedback. We will be addressing your concerns

5
Everyone

By on Jul 6, 2021

Review comment responded on Jul 20, 2021

Thank you for your feedback

1
Partner Couples

The front desk lady was nice but the room I was in was sooooo horrible. I had a very long exhausting day as in was in the process of moving state to state, checked in a little before midnight. I just wanted to check in and go to sleep but when I saw the room I nearly had a heart attack. Looked like a common place for prostitution. Very old and and creaky with stained furniture. My boyfriend checked it for bedbugs before laying down and we did not want to use the shower because the vents were so dirty.

By on May 9, 2021

Review comment responded on May 12, 2021

Thank you for your feedback.we will be addressing your concerns

SureStay Plus Hotel by Best Western Brandywine Valley

1807 Concord Pike, Wilmington, DE 19803
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