Genetti Hotel, SureStay Collection by Best Western

2.5 star property
Hotel in Williamsport with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Ballroom
Fitness facility
Free toiletries, hair dryer, towels, soap
In-room safe, individually decorated, individually furnished
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
200 W 4th St., Williamsport, PA, 17701
  • Place, Williamsport/Lycoming Chamber of Commerce
    ‪2 min walk‬
  • Place, Community Theatre League
    ‪2 min walk‬
  • Place, Lycoming College
    ‪6 min walk‬
  • Airport, Williamsport, PA (IPT-Williamsport Regional)
    ‪8 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Two Queen Room

  • Sleeps 4

Two Double Room

  • Sleeps 4

Two Double Room with Pool View

  • Sleeps 4

Accessible Two Queen Room with Bathtub

  • Sleeps 4

King and Double Room

  • Sleeps 5

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

King Room with Whirlpool

  • Sleeps 2

Two Queen Suite with Kitchenette and Sitting Area

  • Sleeps 4

Queen Suite with Kitchenette

  • Sleeps 2

King Suite

  • Sleeps 4

King and Double Suite

  • Sleeps 4

Two Queen Suite with Kitchenette and Sofabed

  • Sleeps 6

King and Queen Suite with Kitchenette

  • Sleeps 4

Two Queen and Double Room

  • Sleeps 5

Double Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Kitchenette, Sitting Area, Desk, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Dining Table, Flat Screen Television, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Living Room, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Flat Screen Television, Desk, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

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About the neighborhood

Williamsport

Genetti Hotel, SureStay Collection by Best Western places you next to Williamsport/Lycoming Chamber of Commerce and Community Theatre League. This 208-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Williamsport/Lycoming Chamber of Commerce - 2 min walk - 0.1 miles
  • Community Theatre League - 2 min walk - 0.1 miles
  • Lycoming College - 6 min walk - 0.4 miles
  • Market Street Bridge - 6 min walk - 0.4 miles
  • Pennsylvania College of Technology - 18 min walk - 1.0 mile

Getting around

  • Harrisburg Intl. Airport (MDT) - 108 min drive

Restaurants

  • ‪The Brickyard Restaurant & Ale House - ‬2 min walk
  • ‪Long Island Pizza - ‬5 min walk
  • ‪Bullfrog Brewery - ‬1 min walk
  • ‪Perkins American Food Co. - ‬6 min walk
  • ‪The Crooked Goose - ‬1 min walk

About this property

Genetti Hotel, SureStay Collection by Best Western

Hotel in Williamsport with free breakfast and airport shuttle service
Genetti Hotel, SureStay Collection by Best Western features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a conference center, a seasonal outdoor pool, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (1,035 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
  • Dogs only
  • 3 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May to August.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Frequently asked questions

What's there to see near Genetti Hotel, SureStay Collection by Best Western?

Guests positively rate the hotel's walkable location in Williamsport, just steps from Williamsport/Lycoming Chamber of Commerce and Community Theatre League, and within a short walk of Market Street Bridge. You'll also find Brandon Park and Thomas T. Taber Museum less than a mile away.

Is parking available on site at Genetti Hotel, SureStay Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Genetti Hotel, SureStay Collection by Best Western feature a casino?

No, Genetti Hotel, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Genetti Hotel, SureStay Collection by Best Western?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until August.

Is Genetti Hotel, SureStay Collection by Best Western good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and kitchens.

Are there hot tubs at Genetti Hotel, SureStay Collection by Best Western?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Genetti Hotel, SureStay Collection by Best Western have a restaurant that serves breakfast?

Yes, Genetti Hotel, SureStay Collection by Best Western serves free buffet breakfast at Windows on 4th each morning.

Will Genetti Hotel, SureStay Collection by Best Western allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Genetti Hotel, SureStay Collection by Best Western for a fee of USD 26.5 per pet, per night. A deposit of USD 26.5 per night is collected.

Does Genetti Hotel, SureStay Collection by Best Western have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Genetti Hotel, SureStay Collection by Best Western?

The closest major airport to Genetti Hotel, SureStay Collection by Best Western is Williamsport, PA (IPT-Williamsport Regional), which is 5.2 mi away (11 minutes by car).

Can I book a room with a balcony at Genetti Hotel, SureStay Collection by Best Western?

No, there aren't any guestrooms with balconies at Genetti Hotel, SureStay Collection by Best Western.

Does Genetti Hotel, SureStay Collection by Best Western offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Genetti Hotel, SureStay Collection by Best Western.

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Lauren

Traveled with group
Disliked: Amenities, property conditions & facilities
It need a serious update with the beds & mattress … The blanket & sheets was very old worn out, uncover sockets,not somewhere that I would stay again …
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Amenities
Close to I-180. Pleasant “retro” style and quiet.
Stayed 1 night in Sep 2025

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Dirty, stinky, rundown.

Our first room was filthy and wreaked of cigarettes and mold. It was an exterior room like a motel and just looked completely rundown. We go to the front desk, and get assigned a new room. We get to that room to find the door open. Dirty wet rags on the dresser. An overwhelming stench of mold was coming from the bathroom. We open the door to find it a complete mess, the sink leaking into the cabinet that was full of black mold. We go back to the front desk, show them the pictures, and the manager says “I know what it looks like. I don’t need to see your pictures. I thought they cleaned it up”. Meaning he knew he was putting us in a room with black mold. We get assigned a third room. There was a nasty, stained over stuffed reclining chair. The toilet backed up, and we had to call the front desk. Manager, practically laughing “you guys aren’t having any luck”. At this point we were just over the whole ordeal. Had there been vacancy at another hotel, we would not have stayed.
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Beautiful old building, clean everywhere. furniture in room very worn. Rooms need love. The worst air conditioners. Loud, noisy. on and off every couple minutes no matter what setting you put it on. No sleep. Next day the FD said they controlled, we asked them to adjust. 2nd night on.off a little longer in between. We suggest you partner with Penn Tech hvac students and prestigious local contracters to update the building. It would give them experience, respect of older building and someone can probably find a Grant to cover some of the project. We had a drink in the bar 2nd night I (female) went to the restroom, after my business I open stall door to a male with a garbage bag, he quickly ducked into another stall. He didnt say a word. I was washing my hand alongside another female and we were both like what the hell. He didnt come out of that stall while we were there. At checkout the Fd guy could not be bothered to get up and address departing guests. Several of us stood there with our keys in hand, he looked up and said we could leave them there. I will shoutout to the male today 9/21/25 who we saw in several areas cleaning, bent over and picked stuff off floor and outside. We thought it would be a nice change but we are sticking with Marriot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabitha, mill hall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was awesome. The drinks were amazing. The staff was in bartenders were super sweet. Enjoyed the conversation. Our room was magnificent. Can’t wait to stay again.
Stayed 1 night in Sep 2025

8/10 Good

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2025

4/10 Poor

Joe, Williamsport

Disliked: Cleanliness
They kept my deposit and the room was left in great condition.
Stayed 4 nights in Aug 2025

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice staff and good location but needs updating badly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nilda

Stayed 1 night in Aug 2025

10/10 Excellent

Whitney, Phoenixville

Traveled with family
Liked: Cleanliness, amenities
Lovely spot!
Stayed 2 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the price. "Old" feel and the bathroom was small. Better choice than the chain hotels in town. Staff friendly and dinner and breakfast buffet were good.
Stayed 1 night in Sep 2025

8/10 Good

Rhonda

i like the location
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place with character

Genetti Hotel has a century of stories and celebrities who have stayed there. The hotel has charm and elegance, while maintaining up to date amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick & easy - staff at front desk were friendly & professional. Room was nice - clean & well-maintained. Beds were comfortable. Breakfast was great. We stayed during "First Friday," which was fun - a really nice community event. There were plenty of restaurants within a short walk. Definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Robin

Stayed 1 night in Sep 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little dated, but clean, bed was comfortable, nice to have a restaurant/bar on site. Best breakfast I have every had included in my stay. great location downtown. Very historic building with plans for upgrades. Look forward to staying again when renos are complete
Stayed 1 night in Sep 2025

8/10 Good

Randi

Traveled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at such a historic hotel with stories that the staff shared with us, and that it was in downtown and so easily walkable to sights
Stayed 1 night in Aug 2025

10/10 Excellent

Alec, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Aug 2025

8/10 Good

Shana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025