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Genetti Hotel, SureStay Collection by Best Western

2.5 star property
Hotel in Williamsport with free breakfast and airport shuttle service

Choose dates to view prices

Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Ballroom
Lobby
Fitness facility
In-room safe, individually decorated, individually furnished
Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Free airport shuttle
  • Bar
  • Pool

Explore the area

View in a map
200 W 4th St., Williamsport, PA, 17701
  • Place, Community Theatre League
    ‪2 min walk‬
  • Place, Lycoming College
    ‪6 min walk‬
  • Place, Pennsylvania College of Technology
    ‪18 min walk‬
  • Airport, Williamsport, PA (IPT-Williamsport Regional)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Williamsport

Genetti Hotel, SureStay Collection by Best Western places you next to Williamsport/Lycoming Chamber of Commerce and Community Theatre League. This 208-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Williamsport/Lycoming Chamber of Commerce - 2 min walk - 0.1 miles
  • Community Theatre League - 2 min walk - 0.1 miles
  • Lycoming College - 6 min walk - 0.4 miles
  • Market Street Bridge - 6 min walk - 0.4 miles
  • Pennsylvania College of Technology - 18 min walk - 1.0 mile

Getting around

  • Harrisburg Intl. Airport (MDT) - 108 min drive

Restaurants

  • ‪The Brickyard Restaurant & Ale House - ‬2 min walk
  • ‪Bullfrog Brewery - ‬1 min walk
  • ‪Long Island Pizza - ‬5 min walk
  • ‪Perkins American Food Co. - ‬6 min walk
  • ‪Alabaster Coffee Roaster & Tea Co. - ‬2 min walk

About this property

Genetti Hotel, SureStay Collection by Best Western

Hotel in Williamsport with free breakfast and airport shuttle service
Genetti Hotel, SureStay Collection by Best Western features a gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a seasonal outdoor pool, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (1,035 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
  • Dogs only
  • 3 total pets
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10.6 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool is open from May to August.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Frequently asked questions

What's there to see near Genetti Hotel, SureStay Collection by Best Western?

Guests positively rate the hotel's walkable location in Williamsport, just steps from Community Theatre League and Williamsport/Lycoming Chamber of Commerce, and within a short walk of Market Street Bridge. You'll also find Thomas T. Taber Museum and Brandon Park less than a mile away.

Is parking available on site at Genetti Hotel, SureStay Collection by Best Western?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Genetti Hotel, SureStay Collection by Best Western feature a casino?

No, Genetti Hotel, SureStay Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Genetti Hotel, SureStay Collection by Best Western?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until August.

What amenities will couples enjoy at Genetti Hotel, SureStay Collection by Best Western?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include jetted bathtubs and kitchens.

Are there hot tubs at Genetti Hotel, SureStay Collection by Best Western?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Genetti Hotel, SureStay Collection by Best Western have a restaurant that serves breakfast?

Yes, Genetti Hotel, SureStay Collection by Best Western serves free buffet breakfast at Windows on 4th each morning.

Will Genetti Hotel, SureStay Collection by Best Western allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Genetti Hotel, SureStay Collection by Best Western for a fee of USD 26.5 per pet, per night. A deposit of USD 26.5 per night is collected.

Does Genetti Hotel, SureStay Collection by Best Western have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Genetti Hotel, SureStay Collection by Best Western?

The closest major airport to Genetti Hotel, SureStay Collection by Best Western is Williamsport, PA (IPT-Williamsport Regional), which is 5.2 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Genetti Hotel, SureStay Collection by Best Western?

No, at Genetti Hotel, SureStay Collection by Best Western, there aren't any guestrooms that list a balcony.

Does Genetti Hotel, SureStay Collection by Best Western offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Genetti Hotel, SureStay Collection by Best Western.

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1008 reviews
Rating 8 - Good. 229 out of 1008 reviews
Rating 6 - Okay. 102 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

JANE

Liked: Cleanliness, staff & service, amenities
Very nostalgic.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerimie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was awesome
Stayed 1 night in Aug 2025

6/10 Okay

Russell

Traveled with pets
Liked: Staff & service
Checked into my room and noticed the bathtub had not been clean as there was chunk of soap sticking to the drain , and hair all over back edge of tub and dirty and debris throughout! It was kinda gross I’m all honesty clearly it wasn’t clean so what else was skipped in the room cleaning?
Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Staff & service
Is in great area, the staff is nice but need some work on cleaning
Stayed 2 nights in Aug 2025

8/10 Good

danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and breakfast

We were here for the Little League World Series. The free breakfast is amazing! The staff was very accommodating. The building has many symptoms of its age but overall was a great stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

6/10 Okay

Alexis

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Overall, the hotel was nice. The staff was excellent. Everyone from housekeeping and food services to the front desk were wonderful and helpful. The downside was at check in, we had to try three different rooms before we got the correct one. We reserved 2 queens and got assigned to 2 rooms that had full sized beds (rooms 526 and 625). When we got to the third room, 109, it was the right sized beds. However, there was mold growing on the wall behind the ottoman. We took a picture, showed the front desk staff and emailed it. That part was disappointing but again, the staff were friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Very good Breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Traveled with family
Great Stay! It was like going back in time!
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

John, Middletown

Business traveler
Disliked: Cleanliness, property conditions & facilities
All I have to say is wow…and not in a good way. Pictures online made this look like an old timey, cool place to stay. I think hotels in Afghanistan probably are better. This may have been a crown jewel at one time but now it’s tired, sad and dirty. Asked for maid service, got a clean towel but they never took the old, made the bed or replaced the soap and shampoo. Avoid if at all possible. Quite the disappointment.
Stayed 4 nights in Aug 2025

6/10 Okay

Christine

Traveled with family
Liked: Staff & service
Outdated property. You have to hold button down for 5 seconds for it to flush. Good breakfast, friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

brenda l

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Little League baseball World Series!
Stayed 2 nights in Aug 2025

4/10 Poor

Joseph

Traveled with partner
Disliked: Property conditions & facilities
Do not recommend. Would not stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Charlene

Stayed 11 nights in Aug 2025

10/10 Excellent

Michaela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To address the hotel hot water.
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, room comfort
The stay was fine. The staff very friendly.
Stayed 2 nights in Aug 2025

4/10 Poor

Christine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not like the photos on the website

This is an old hotel badly in need of updating. We've traveled extensively in Europe and have stayed in hotels older than this one that were in much better condition. The photos of the "standard double" on the website are very deceiving. The room was tiny, having only 2-3 feet clearance around the double bed. There was one night stand, a side chair (with stained upholstery) and a cabinet with drawers on one side, a microwave and mini-frig on the other, and a TV on top. No where but the floor to open our suitcases and no closet to hang clothing. The bathroom was also quite cramped and dated. Pink ceramic tile, right out of the 50's and a sink smaller than most people have in their powder room. Neither the sink nor the tub/shower had good drainage. Breakfast was served in the restaurant on the lower level and was typical, scrambled eggs but no salsa or cheese to add for flavor, breakfast sausage, bread, English muffins, juices and coffee.
Stayed 2 nights in Aug 2025

6/10 Okay

Anthony

Stayed 2 nights in Aug 2025

10/10 Excellent

Donald, Monongahela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant and bar
Stayed 4 nights in Aug 2025

6/10 Okay

Alan

Liked: Staff & service
Disliked: Property conditions & facilities
Two night stay. Very much in need of upgrade. Carpets and room dingy. No maid service even though advertised and we placed Maid Request door tag on door. The free buffet breakfast was very good.
Stayed 2 nights in Aug 2025

8/10 Good

THOMAS

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

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