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Recent guest reviews

Man was nice at check in. However, that’s where the good review stops. I had really hoped after reading other reviews that it would be a decent stay for around two hund. However, there was food all over the food and in the sleeper sofa when we opened it. There were also dead roaches in the room. The mattress was dirty. The carpet was frayed and the bathroom floor was dirty. If we hadn’t already driven 12 hrs for the day we would have just left, but we were exhausted. We really needed a good nights sleep, but unfortunately the people sleeping above us seemed to be making fresh wine and stomping on the ground until around 1am. We called the front desk and asked if they could address our, they must have attempted to because it quieted down for about 15 min but then quickly started back up with full force. Overall, a dirty stay with a nice man at the front.

The rating score is absolutely wrong. Very noisy.

The staff was kind and accommodating.

Quiet area. Pleasant staff. Room sufficient for our needs.

Service was excellent and friendly. Clean rooms and close proximity to Wichita Falls during the HotterN' Hell

It was midway for our road trip and we didn’t have to stay in Witchita Falls!!

The staff was very friendly and helpful. The room was very comfortable and quiet. The doors even closed quietly..

Very nice hotel. Staff was wonderful and really took care of us. Room was very clean and comfortable. Very quite. Breakfast was hot and very good. Will definitely stay here on my next visit

Everything was excellent breakfast was awesome room was clean staff was friendly

Easy access to get to. Very very friendly staff, they were so helpful. Very clean hotel. I will definitely stay here again.

Staff that I interacted with is your greatest asset.

Was in town for funeral nearby and this was closest Hotel....price was reasonable and rooms were good sized and helpful staff. only negative was the coffee machine was broken on last day :-(

The breakfast was good, the room was good the staff were nice. I lost my glasses on this trip. Not so good.

The hotel was very gracious in allowing me to see people in their breakfast area during the day. I very much appreciated their hospitality and friendliness!!

The hotel was average, but very clean. The staff however did NOTHING to try and accomidate the group, knowing we were all there for a funeral. One woman in our group is handicapped and in a wheelchair. She asked for a late check-out so as to come back and change and use restroom after the services before traveling 300 miles back to Midland, and was not allowed the late check-out. She was required to pay for an additional night and did so even though check-out was at 11:00 and she asked for a 1:00 pm late check-out. I find that a very bad business practice on behalf of Best Western and will definately look elsewhere should a situation such as this arise again

nice and quiet price was right

We found the place to be better than any place we stayed the whole trip. The people were very nice and friendly. We found the breakfast to be one of the best we have seen. I would recommend the motel to all my friends. My grandkids really enjoyed the horses. They are still talking about them.

Friendliest staff ever!! Breakfast was great and the service was wonderful! The girls loved the fact that they could see miniature horses next door so that was a big hit. Very nice place to stay and the beds were great..we all slept great!

great experience... they even upgraded us to a suite for no extra charge, just to be nice. I would stay here any time.

US Highway 287 S Henrietta TX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Best Western Henrietta Inn & Suites is located within a few miles (5 km) of Red River and Clay County 1890 Jail Museum. This 50-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and microwaves are also available. Housekeeping is available on request.


Property features

Guests of Best Western Henrietta Inn & Suites have access to an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a spa tub, a business center, and express check-out.

Room options

Suite, 1 King Bed, Accessible, Non Smoking (with Single Sofabed)

1 King Bed | Sleeps 3

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

2 Queen Beds | Sleeps 5

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 King Bed | Sleeps 3

Guest reviews for Best Western Henrietta Inn & Suites

Everyone (10) Couples (2) Business (1) Family (8)
2
Family

Man was nice at check in. However, that’s where the good review stops. I had really hoped after reading other reviews that it would be a decent stay for around two hund. However, there was food all over the food and in the sleeper sofa when we opened it. There were also dead roaches in the room. The mattress was dirty. The carpet was frayed and the bathroom floor was dirty. If we hadn’t already driven 12 hrs for the day we would have just left, but we were exhausted. We really needed a good nights sleep, but unfortunately the people sleeping above us seemed to be making fresh wine and stomping on the ground until around 1am. We called the front desk and asked if they could address our, they must have attempted to because it quieted down for about 15 min but then quickly started back up with full force. Overall, a dirty stay with a nice man at the front.

By on May 28, 2022

Review comment responded on Jun 11, 2022

Dear Alexa, Thank you for the feedback...We are doing whatever we can to keep the hotel with shorten staffed...I will def talk to my head housekeeper about bathroom floor...The hotel is under full renovation so please pardon the mess...I promise you that you will be happy to see make over...

2
Family with small children

The rating score is absolutely wrong. Very noisy.

By on Mar 20, 2022

Review comment responded on Mar 20, 2022

Thank you for your feedback...

4
Family

The staff was kind and accommodating.

By on Apr 17, 2021

Review comment responded on Apr 18, 2021

Thank you for the kind words...I'm sure my staff will be glad to see this...

5
Everyone

By on Mar 22, 2021

Review comment responded on Apr 8, 2021

Dear Guest, Thank you for your feedback...We really appreciate your business...

4
Partner Couples Family

Quiet area. Pleasant staff. Room sufficient for our needs.

By , from Colorado on Sep 22, 2020

Review comment responded on Sep 22, 2020

Thank you. Stay safe

5
Everyone

Service was excellent and friendly. Clean rooms and close proximity to Wichita Falls during the HotterN' Hell

By on Sep 1, 2019

Review comment responded on Sep 1, 2019

Thank you

4
Everyone

It was midway for our road trip and we didn’t have to stay in Witchita Falls!!

By on Nov 24, 2018

Review comment responded on Nov 24, 2018

Thank you for you 4 star rate for our hotel. Thank you for staying with us. And I hope you stay with us again soon.

5

newer property but excellent

Everyone

The staff was very friendly and helpful. The room was very comfortable and quiet. The doors even closed quietly..

By , from Mississippi on Aug 20, 2017

5

nice hotel

Everyone

Very nice hotel. Staff was wonderful and really took care of us. Room was very clean and comfortable. Very quite. Breakfast was hot and very good. Will definitely stay here on my next visit

By , from Arlington Texas on Mar 27, 2017

5

best breakfast

Everyone

Everything was excellent breakfast was awesome room was clean staff was friendly

By , from texas on Dec 21, 2016

Best Western Henrietta Inn & Suites

816 US Highway 287 S, Henrietta, TX 76365
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