2/10 Terrible
Benny
Traveled with partner
Oct 13, 2025
1st floor reservation not provided-no one at desk at checking- my friend who tried to check in early was told there would b a $25 charge she left-after checking clerk gave me keys and said u r in room 206-tried key and could not get in-kind housekeeping lady said she would check and said the correct room was 216 my fault didn’t double check- moved to room 216-no hair dryer in room was nothing but a hole in the wall-called desk will send technician-tech brought his bc there were no more-installed his and it didn’t work-tech said he would find another even if he has to go buy one-found there were no towels in room-luckily HK lady was in hall and provided to us-soon tech returned with another dryer partially put together with a silver tape but it did work-we asked tech if he knew how to get into TV sure and this was their biggest complaint but he logged us in and left-all stations we attempted to watch said the network was unavailable so it didn’t work either-time to get ready for our event-shower did not work and looked like it was attached with caulk and string-washed hair sitting in tub not much of a shower-we got to our event about 40 minutes late-returned to hotel about 9 and note on door stating if u arrived after 6:30p then you must enter at side entrances if building-next morning tried breakfast and some people said there was nothing worth eating but I prepared a breakfast taco for my husband which turned his stomach-kitchen lady decided to sweep while patrons were eati
Benny
Stayed 1 night in Oct 2025