Was leaking in my room and suddenly the fire alarm was activated at 1:30am, they take more than 30mins to solve the situation and just move me to another room, they only apologize and give me a water bottle. Bad service and reaction.
Loved it
Housekeeping and the restaurant and front desk staff was very great treated you like family!
Staff was excellent! Property was clean and safe. Rooms and bathrooms could use an update but still very nice
NA
Great service, very clean. The shuttle staff was outstanding.
only there 7 hours. but very comfortable
Vetry bad service
good
Convenient, place had a good vibe, staff utilization of text communication was epic
Great staff and nice room for price
Assess to all areas.
Good
Our stay was brief due to a very early flight out the next day. So very sorry that they did not have a 24 hour shuttle service. Shuttle did not start until 5:15 and we had to be at the airport at 4:30 AM.
They charged me twice and refused to refund me
We arrived at night with our 2 year old baby. All we needed was a shower and to out hill to sleep. The shower was filled with mold and we waited an hour for a baby crib-even though I called in advance to order it. They did clean the shower the next day but that was only because by husband made a huge fuss over it.
Palm Beach County Convention Center is within a mile (2 km) of DoubleTree by Hilton West Palm Beach Airport, and other popular sites like The Square are within a couple of miles (3 km). This 175-room, 4-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with cooked-to-order breakfast served for a fee.
42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Sofa beds, refrigerators, and coffee makers are also standard. Housekeeping is available on request.
Guests of DoubleTree by Hilton West Palm Beach Airport have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
Was leaking in my room and suddenly the fire alarm was activated at 1:30am, they take more than 30mins to solve the situation and just move me to another room, they only apologize and give me a water bottle. Bad service and reaction.
Loved it
Housekeeping and the restaurant and front desk staff was very great treated you like family!
Staff was excellent! Property was clean and safe. Rooms and bathrooms could use an update but still very nice
NA
Great service, very clean. The shuttle staff was outstanding.
only there 7 hours. but very comfortable
Thank you for being our guest and for your review. We appreciate your feedback and we look forward to serving you again in the near future! Management
Thank you for being our guest and for your review. We appreciate your feedback and we look forward to serving you again in the near future! Management