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Recent guest reviews

The staff was quite nice. That's where it ended... the place smells bad (smoke smell, body odor, dampness), old delaminating furniture, dirty corridor carpets, rusting on metal parts. I understand it is a lower rate place, but still, it shoudl have some standards for being a branded hotel

Super friendly staff, also the room smell fresh, and very clean

Fire sprinklers were covered in plastic and fire alarm was shut off. Guests were smoking in the stairwells which made the entire floor smell of smoke. Cockroaches in the bathroom.

The room we were placed in WAS HORRIBLE. Had I not booked this place knowing there was no chance of cancelation I would have NEVER puchased the room.

It smelled like smoke the entire time

Hardly anything

Best of all, was the night shift receptionist, Ezequias, who was very courteous, respectfull and Lulu over the phone, who gave me guidance and information prior my arrival

O

First time I get inside the room I saw roaches crawling the hall

Everything was great

Everything was great

Very gross hotel in a very bad neighborhood! The pool was dirty, and people were shooting up drugs around it all night. Everyone lives there, and my family definitely did not feel safe at this location. Spend a little more and stay somewhere better, although West Palm Beach wasn't very fun! Maybe just go somewhere else completely!

The mold In the building was so bad my nephew was so sick had to give treatment Mold on and in the Ice machine had to change room because the tub was stopped up after you showered .

Area is sketchy. Place is dirty. Not worth the money. It is not safe to stay there.

This is a place to avoid. Everything is dirty. Everything smells. Rooms not clean. Hair throughout bathroom. Constant smell of marijuana.

My stay was pleasant, housekeeping staff very very nice and helpful.

Metrocentre Boulevard West Palm Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour front desk

Located within 2 miles (3 km) of Rapids Water Park, Red Roof Inn PLUS+ West Palm Beach is within 3 miles (5 km) of Kindred Hospital The Palm Beaches. This 129-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

Guests can expect to find free WiFi and flat-screen TVs with cable channels. Coffee makers, free long-distance calls, and free local calls are also standard. Housekeeping is available once per stay.


Property features

Guests of Red Roof Inn PLUS+ West Palm Beach enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has an ATM.

Room options

Superior Room, 1 King Bed (Smoke Free)

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds (Smoke Free)

2 Double Beds | Sleeps 4

Superior Room, 1 King Bed, Accessible (Smoke Free)

1 King Bed | Sleeps 2

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

2 Double Beds | Sleeps 4

Guest reviews for Red Roof Inn PLUS+ West Palm Beach

Everyone (23) Couples (7) Family (18)
1
Everyone

The staff was quite nice. That's where it ended... the place smells bad (smoke smell, body odor, dampness), old delaminating furniture, dirty corridor carpets, rusting on metal parts. I understand it is a lower rate place, but still, it shoudl have some standards for being a branded hotel

By on Nov 18, 2022

Review comment responded on Nov 18, 2022

Dear Svetlana,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS WEST PALM BEACH. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any issue you may have experienced.I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.

5
Family

Super friendly staff, also the room smell fresh, and very clean

By , from Jacksonville on Jun 21, 2022

Review comment responded on Jun 22, 2022

Thank you Andres.

1
Family Business Business

Fire sprinklers were covered in plastic and fire alarm was shut off. Guests were smoking in the stairwells which made the entire floor smell of smoke. Cockroaches in the bathroom.

By on Mar 27, 2022

2
Partner Couples

The room we were placed in WAS HORRIBLE. Had I not booked this place knowing there was no chance of cancelation I would have NEVER puchased the room.

By on Feb 13, 2022

3
Friends

It smelled like smoke the entire time

By on Sep 14, 2021

4
Everyone

Hardly anything

By on Sep 4, 2021

4
Business Business

Best of all, was the night shift receptionist, Ezequias, who was very courteous, respectfull and Lulu over the phone, who gave me guidance and information prior my arrival

By on May 31, 2021

3
Business Business

O

By on May 22, 2021

1
Family

First time I get inside the room I saw roaches crawling the hall

By on May 20, 2021

5
Partner Couples Business Business

Everything was great

By on May 13, 2021

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