For what we paid, it surpassed our expectations.
Understaffed Noisy. Room uncomfortable.
Location was good & price was the best for the area. We didn’t need luxury for a golf trip but the room lacked cleanliness & coffee. And coffee wasn’t brewed early enough downstairs for my husband…
Everything was fantastic!!! Thanks!!!
I didn’t like anything. The rooms get housekeeping services once every three days. The staff is unfriendly and no helpful. Towels are like kitchen old rags. Bed mattress with BIG BLOOD STAINS. I am NOT KIDDING. Toilet seat and toilet bowl broken; literally broken. I would never recommend La Quinta to anyone . No even my worst enemy. Is a shame that Orbitz do business with a place like this.
I enjoyed that it was close to freinds /family lication. I like that the shopping area was close by. I did not enjoy the fact that we did not have "free breakfast", but we had a brown bag to go. I did not like, the rooms were not updated.. You could see cracks in walls and your neighbor in the next room..
Poor customer service. No room service during my stay. Room is dirty, rusty lamps and moldy bath curtain.
I liked the area, the hotel was clean and nice. The bed was comfortable.
Fantasy was nice I have the service I need everything was great thank you for your service
I was there for 5 nights and not once did room service come
The front desk clerk Frank was great! Always smiling alway friendly always there! Difficult times he did better than most would expect!
Bit loud on fourth floor, yelling, running, screaming; but stopped at 10pm. Main issue was check in. Noone else around in lobby, just me. Asked "Can I help you". I answered yes, gave last name, said I was checking in. Sharlpy told "Wait, just wait a second......."....No biggie; but nothing was going on and I asked...I then stood there alone with employee for an awkward 30 seconds, then he asked again...I said the same thing, he attempted to check me in....failed....3 mins later another employee came out and assisted and checked me in. Not a crisis at all, new people are, well, new. Got to room, called, spoke with new employee "O Town". Asked for wake up call 0700 and 0720. TOld "OK". I then asked nicely "I just want to make sure"...Got a "Yeah" then click. Its 0923. NO %^&*( wake up call at all...nada....So, hour and a half late for meeting/breakfast in town.. ONE JOB, OTOWN, ONE JOB. If you have an employee that is costing you $$, set them free. I stay here 4-6 times a year...no more. All I need is cleanliness and a wake up call. I got cleanliness, no wake up call. Will not return.
The first room they gave me smelled terrible. The second room had dirty laundry in the room through out the stay. Even after I told the staff, the dirty clothing remained in the same spot. Cleaning personal even left cleaning supplies in the room that remained there until night when I returned to the room
The staff person at the front desk was really understanding about how tired I was at check-in, and I think he selected a quieter room for me. Regardless, it was a very quiet room. Clean. Perfect for this weary business traveller.
Me gusto mucho el lugar, limpio, la habitación expectacular, lo recomiendo !!
The staff was very friendly and helpful. The overall vibe was very positive
La Quinta Inn & Suites by Wyndham West Palm Beach Airport is a short stroll from Palm Beach Outlets and West Palm Beach Event Hall. This 103-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning.
La Quinta Inn & Suites by Wyndham West Palm Beach Airport's 103 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls and ironing boards.
Guests of La Quinta Inn & Suites by Wyndham West Palm Beach Airport enjoy an outdoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. This hotel also has express check-out.
For what we paid, it surpassed our expectations.
Understaffed Noisy. Room uncomfortable.
Thank you for sharing your feedback. I apologize for falling short of your expectations and our targets. I will review the details of your stay and look to improve our areas of opportunity. Hope to show you these results soon.
Location was good & price was the best for the area. We didn’t need luxury for a golf trip but the room lacked cleanliness & coffee. And coffee wasn’t brewed early enough downstairs for my husband…
Thank you for your recent stay. I appreciate your feedback and promise to utilize to improve towards those opportunities.
Everything was fantastic!!! Thanks!!!
Outstanding. Thank you for your 5 out of 5 star review. See you next time.
I didn’t like anything. The rooms get housekeeping services once every three days. The staff is unfriendly and no helpful. Towels are like kitchen old rags. Bed mattress with BIG BLOOD STAINS. I am NOT KIDDING. Toilet seat and toilet bowl broken; literally broken. I would never recommend La Quinta to anyone . No even my worst enemy. Is a shame that Orbitz do business with a place like this.
I appreciate the opportunity to have supported the immediate attention and correction when you had initially reported these concerns. I apologize for not being able to achieve your satisfaction in consideration. I do hope to have the opportunity to show you positive results during a future stay with us.
I enjoyed that it was close to freinds /family lication. I like that the shopping area was close by. I did not enjoy the fact that we did not have "free breakfast", but we had a brown bag to go. I did not like, the rooms were not updated.. You could see cracks in walls and your neighbor in the next room..
Thank you for sharing your feedback. I will be sure to address those opportunities right away. See you next time.
Poor customer service. No room service during my stay. Room is dirty, rusty lamps and moldy bath curtain.
We apologize for falling short of our standards and your expectations. Please allow me to personally ensure these matters are reviewed and addressed with your improved future experience with us in mind.
Thank you for your review. Hope to welcome you back again soon.
I liked the area, the hotel was clean and nice. The bed was comfortable.
Thank you for your review. Very pleased to have met your expectations. See you again soon.
Thank you for your review. See you next time.
Thank you for your review. We do look forward welcoming you back again soon as we strive towards exceeding your expectations.