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Recent guest reviews

The friendly service and cleanliness

Staff was wonderful. Professional. Courteous Didn’t like the string scented lobby Bathroom wasn’t clean Sheets were nice clean crisp Parking was convenient Stayed one night so that’s all I have. Pricey for rating. Hilton near by much nicer for $25 more

Great staff....nice location. Bistro restaurant was great for drinks end dinner.

Very comfortable quite great location clean and the staff was very friendly

I liked how close it was to downtown area. Also liked that it was close to 95. I was difficult getting out of parking lot after you turn in keys.

It was well kept, but a clearly older facility. It would benefit from improved lighting. It is a bit dark in the rooms.

Pros: Nice staff; good business center; pretty good fitness center; clean and spacious room; good location for business in downtown WPB; reasonable price for room. Cons: High markups in the snack bar/lobby store; $14/daily to park; and worst of all, very loud, at least in my room location - both in terms of people in the halls at night and the physical plant, i.e. the next-door bathroom shower and such - and as a result didn't sleep well. Would maybe try one more time and ask for a quiet location. Otherwise might have to bail to another property.

Very professional and friendly staff; good location

The staff was awesome . ............................

This hotel was nice, pool and hot tub were great, and we enjoyed the bottomless brunch at the hotel bistro. Only complaint is that housekeeping was sometimes hard to get ahold of (we would call to get our room serviced and they wouldn’t come for 2-3 hours) so we wound up just settling for towels daily and not getting the room fully serviced. The location itself isn’t near anything, it’s on a highway, but it’s within very close peoximity to beaches, shopping, and restaurants most of which the hotel will provide a complimentary shuttle. Overall a great stay for a girls trip!

Upon arrival, the staff was nice and friendly. They even let us check in to our room early. The hotel in itself is recent and clean. The lobby is beautiful.

Room was filthy. Service at restaurant was very slow. However the staff was very nice & easy to work with.

During my stay the hotel was experience power issues. They where running on a generator. The hotel was packed with people attending a conference as well as hosting events on site. Despite these challenges and all the complaining from other costumers, the staff was friendly, professional, and extremely helpful and cheerful. A++ to the staff.

Great staff, wonderfully clean hotel, will definitely stay again.

Perfect, perfect, perfect, Excellent, excellent, excellent. Best, best, best

Polite staff, very helpful. I enjoyed the spacious room. Showertub clean, hot water consistent.

Very nice . I like the shuttle very convenient.i felt very safe and comfortable.

Very relaxed environment. First time I got in a hotel pool in five years.

Check in to check out was easy fast and I would stay again. Gold membership is a bonus for late check out and concierge perks , breakfast was 6:30 AM. Close to Beaches ,Shopping,Restaurants and very close to airport.

Okeechobee Blvd West Palm Beach FL

Hotel highlights

  • Walking distance to Palm Beach County Convention Center and Rosemary Square
  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle

West Palm Beach Marriott places you within a 10-minute stroll of popular attractions such as Palm Beach County Convention Center and Rosemary Square. This 3.5-star hotel has 352 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

All 352 soundproofed rooms feature coffee makers, free local calls, and safes. Guests can expect to find WiFi and 25-inch Smart TVs with cable channels and Netflix. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are other standard amenities.


Property features

Guests of West Palm Beach Marriott have access to an outdoor pool, a 24-hour gym, and a spa tub. If you drive, self parking is USD 14 per day, or you can take advantage of the free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.

Room options

Concierge Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Concierge Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 2

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for West Palm Beach Marriott

Everyone (18) Business (10) Couples (9) Family (6) Other (2) Friends (1)
5
Friends

The friendly service and cleanliness

By , from bellerose on Sep 3, 2021

Review comment responded on Sep 3, 2021

Good day Michelle, Whether you are looking for amazing service or clean accommodations, you can bet that West Palm Beach Marriott will deliver. Thank you so much for the review. We can't wait to welcome you back again soon. Sincerely, The West Palm Beach Marriott Management Team

3
Partner Couples Business Business

Staff was wonderful. Professional. Courteous Didn’t like the string scented lobby Bathroom wasn’t clean Sheets were nice clean crisp Parking was convenient Stayed one night so that’s all I have. Pricey for rating. Hilton near by much nicer for $25 more

By on Jun 30, 2021

Review comment responded on Jul 2, 2021

Thank you for taking the time to share feedback about your visit with us. We are pleased that our staff was helpful, courteous, and professional and you found parking convenient. Our team apologizes for your concern with the bathroom cleanliness and will share your comments with the housekeeping staff as we work towards continually improving guest services. We hope you consider staying with us again when you are in the West Palm Beach area.

5
Family

Great staff....nice location. Bistro restaurant was great for drinks end dinner.

By on Dec 23, 2020

Review comment responded on Jan 5, 2021

Thank you so much for the wonderful feedback. We hope to see you back soon.

5
Everyone

Very comfortable quite great location clean and the staff was very friendly

By , from Lauderhill Flordia on Dec 12, 2020

Review comment responded on Dec 12, 2020

Thank you so much for the feedback. We hope to see you back soon !

5
Family

I liked how close it was to downtown area. Also liked that it was close to 95. I was difficult getting out of parking lot after you turn in keys.

By on Oct 27, 2019

4
Business Business

It was well kept, but a clearly older facility. It would benefit from improved lighting. It is a bit dark in the rooms.

By on Oct 7, 2019

4
Business Business

Pros: Nice staff; good business center; pretty good fitness center; clean and spacious room; good location for business in downtown WPB; reasonable price for room. Cons: High markups in the snack bar/lobby store; $14/daily to park; and worst of all, very loud, at least in my room location - both in terms of people in the halls at night and the physical plant, i.e. the next-door bathroom shower and such - and as a result didn't sleep well. Would maybe try one more time and ask for a quiet location. Otherwise might have to bail to another property.

By on Sep 28, 2019

Review comment responded on Oct 1, 2019

Thank you very much for your honest feed-back, looking forward to your next visit!

5
Everyone

Very professional and friendly staff; good location

By on Jun 15, 2019

4
Family

The staff was awesome . ............................

By on May 4, 2019

4
Everyone

By on Nov 9, 2018

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