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Recent guest reviews

I liked that the property was fairly well maintained, although some travelers had smoked weed in one or more of the rooms, so the scent was lingering throughout the hallway during the time I was shown around. The staff was kind and welcoming and gave me a slight upgrade to make up for the inconvenience of the smell. They also had a nice pool and gym, and the hot/cold breakfast options were great, given the Covid circumstances.

Fresh towels were hung up next to used towels. Yes used towels left hanging in bathroom. Used washcloth hanging inside the shower on the shower door.

Last minute reservation worked great four out needs

I reserved a king bed for my wife and I and when we got to our room it was a double queen. I was told they didn’t have any kings available. A few minutes later the lady called me back, she found me a king room and surprised us with a free bottle of wine. Very happy with the staff here and would recommend.

I was very happy with my stay. Check in was quick and courteous. Room was very clean and spacious. Most importantly to me the doors next to me didnt slam one time. I was looking for a quiet room to spend a few days in and i fought it at the Courtyard Marriot. I will be returning.

Their little restaurant has been disappointing the last 3 times we stayed there.

Old, lobby etc fixed up but the rooms, carpets etc are very worn. Not a typical Marriott property. Bad, bad value.

Fast check in. Friendly personnel, clean room, comfortable.

Freinedly effficient staff with clean room and close amenities. Close to everything. Quiet and lovely.

I truly love your front desk guy, I feel so bad I did t get his Name. Possibly there is a way to look who checked me in or was on shift. After a long travel from Oklahoma to Florida, missing flights , traffic , arriving after midnight along with normal travel knots. I was very pleased how fast the front door was answered (after hours). The young man made my son and I feel at home. Your employee made a connection with my 15 year old son who is down here for the National PG Showcase. Your employee talked baseball with him along with giving him some hot pockets to save us from getting back out so late to get food after check in, after he heard my son and I talking we only had 3 hours to sleep before 6am showtime at the baseball fields. The hotel was very clean , quiet as the beds felt sooo good.

The staff was very nice but the rooms had roaches and the linen was dirty.

The cleanliness of the room, the helpful staff and the location of the property was away from the main highway

Northpoint Pkwy West Palm Beach FL

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Outdoor pool

Located 1.3 mi (2.2 km) from Rapids Water Park, Courtyard by Marriott West Palm Beach is within a 10-minute drive of other popular attractions like Port of Palm Beach. This 149-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a English breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

Courtyard by Marriott West Palm Beach's 149 rooms provide refrigerators, coffee makers, and free weekday newspapers. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Guests of Courtyard by Marriott West Palm Beach have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a business center, express check-out, and free newspapers.

Room options

Room, 2 Queen Beds, Non Smoking, Courtyard View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Courtyard by Marriott West Palm Beach

Everyone (29) Couples (4) Family (4)
2
Everyone

By on Aug 31, 2021

4
Everyone

I liked that the property was fairly well maintained, although some travelers had smoked weed in one or more of the rooms, so the scent was lingering throughout the hallway during the time I was shown around. The staff was kind and welcoming and gave me a slight upgrade to make up for the inconvenience of the smell. They also had a nice pool and gym, and the hot/cold breakfast options were great, given the Covid circumstances.

By on Aug 11, 2021

Review comment responded on Aug 17, 2021

Hello Valued Guest, Thank you for taking the time to review your stay with us at Courtyard West Palm Beach. We are pleased that you enjoyed many of our amenities, and we certainly appreciate your kind comments about our associates! However, we hope you will accept our apologies regarding the unpleasant smell from neighboring guest rooms. We were happy that our staff was able to resolve everything to your satisfaction but wanted to apologize for this inconvenience. Thank you again for your feedback and we look forward to accommodating you again soon. Sincerely, Alison Brumer General Manager

2
Business Business

Fresh towels were hung up next to used towels. Yes used towels left hanging in bathroom. Used washcloth hanging inside the shower on the shower door.

By on Aug 9, 2021

Review comment responded on Aug 10, 2021

Thank you for taking the time to post your review. We sincerely apologize for any oversights made when servicing your room. Your feedback is essential to improving our guest experience, and we will take the appropriate steps to ensure this does not happen again. We hope you will revisit us as we would welcome another opportunity to make your next stay exceptional. Sincerely, Alison Brumer General Manager

5
Everyone

By on Jun 13, 2021

Review comment responded on Jun 24, 2021

Hello Valued Guest, We appreciate you taking the time to leave your five-star rating regarding your recent visit to Courtyard West Palm Beach. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely, Alison Brumer General Manager

5
Family

Last minute reservation worked great four out needs

By on Jun 13, 2021

Review comment responded on Jun 13, 2021

Hello Valued Guest, We are thrilled you had an excellent stay at Courtyard West Palm Beach, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Alison Brumer General Manager

5
Everyone

By on Apr 5, 2021

Review comment responded on Apr 15, 2021

Hello Valued Guest, Thank you for choosing Courtyard by Marriott West Palm Beach. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Alison Brumer General Manager

4
Partner Couples

I reserved a king bed for my wife and I and when we got to our room it was a double queen. I was told they didn’t have any kings available. A few minutes later the lady called me back, she found me a king room and surprised us with a free bottle of wine. Very happy with the staff here and would recommend.

By on Mar 13, 2021

Review comment responded on Mar 14, 2021

Dear Guest, thank you for taking the time to review your stay at Courtyard West Palm Beach. We are pleased that our staff resolved the issues you encountered to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We hope you will stay with us again the next time you are in the area. Sincerely, Alison Brumer, General Manager

5
Everyone

I was very happy with my stay. Check in was quick and courteous. Room was very clean and spacious. Most importantly to me the doors next to me didnt slam one time. I was looking for a quiet room to spend a few days in and i fought it at the Courtyard Marriot. I will be returning.

By on Mar 2, 2021

Review comment responded on Mar 2, 2021

Dear Guest, we are glad you had an excellent stay at Courtyard West Palm Beach. It is delightful to read about your swift check-in and how much you loved your refreshing room. We look forward to welcoming you again for another seamless experience, and we wish you all the best with your travels. Sincerely, Alison Brumer, General Manager

5
Everyone

By on Dec 5, 2020

5
Everyone

By on Aug 25, 2020

Courtyard by Marriott West Palm Beach

600 Northpoint Pkwy, West Palm Beach, FL 33407
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