There was no one to check in with, just an envelope with your name on it, to self check in. This was in the afternoon, not late at night. The closet had no hangers but got a few when asking. The room was real basic.
Good as usual
I always stay here when I am in town visiting family. The staff are helpful and polite, rooms are clean, amazing drinks and food at the bar, and prime location in downtown cedar falls. You can not top the charm of this place.
Great location, great character! Fun place to stay right downtown and by the bike trails around the river & lakes. Would stay here again!
Lovely historic hotel in charming and vibrant downtown near river walk trails. Quiet and comfortable!
Friendly quiet and clean!!!!!!!!!!!@@@!!!@@@@@@@@@@@@@@@
We were surprised to find ear plugs in the night stand. But when the folks next door moved in it became apparent that the walls were pretty thin. Otherwise we had a nice stay.
it would have been nicer to stay in the old building that was the original hotel instead of the annex which is not much better than a motel 6...clean but not the atmosphere or looks. door stuck all the time and it was a bit noisy as you are very near all the cars on main floor..ask for the refurbished old part
Loved the ambiance of the hotel. Large room. People were friendly. Very historic, walking to lots of fun restaurants, shops and bars. Nice restaurant and bar next door. Comfortable lobby area. Even a real key to unlock door! Only downside was continental breakfast was just so so.
Planned special surprise stay for my valentine. Couldn't have been nicer. Very romantic. Love the vintage atmosphere with modern luxury. Staff very attentive but not intrusive. There was one robe in the room, and when we asked for a second it was brought up immediately. Very nice fragrance of soap and lotion etc. Nice, large Jacuzzi tub (didn't use, but would have if had had more time there), deep, good for soaking. Wine glasses and cork screw a nice touch. Large coffee maker with excellent Starbucks coffee and were welcome to get more, and more coffee condiments if needed. It was quiet. Had a third floor room with western windows so the sun came in in around sunset time through the vintage Venetian blinds . Plush towels, great shower with good pressure and tall enough head. Splendid European style breakfast made me feel like on a trip overseas. The only thing that could be improved was the mattress, it wasn't very comfortable.
Back in Cedar Falls to move my son into his new house! Though he has plenty of room for us to stay there, I may opt to stay at The Black Hawk Hotel anyway! It is so lovely!
The Black Hawk was situated in downtown Cedar Falls near restaurants, coffee shops and mainstreet. It was well preserved and a quaint environment.
I stayed in the modern rooms addition and the room is fine. The problem that I had is that the room above me was very loud and at 2am they were kicking their door and being rowdy all night. That along with the train that came through at least twice and sounds its horn each time made for a terrible night. They also need more than a deadbolt lock on the doors, as this is an outside entry hotel. Having drunk young men above my room at 2am and no security chain on the door was quite worrisome.
I grew up in Cedar Falls and remember when the Black Hawk Hotel was extremely run down. The restoration was very successful and the place is beautiful.
I stayed in the modern rooms outside the main hotel. They were clean and silent. I will come back!
The Black Hawk Hotel places you next to Cedar Falls Community Main Street and within a mile (2 km) of other popular attractions like Big Woods Lake Recreation Area. This 3.5-star hotel has 43 guestrooms and offers conveniences like free breakfast, a full-service spa, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 8:00 AM to 10:00 AM. In addition to a restaurant that serves breakfast, brunch, lunch, and dinner, there's also a cocktail bar. Savor a meal from the comfort of your room with room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.
All of The Black Hawk Hotel's 43 individually decorated rooms provide iPod docks, minibars, and free local calls. Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and designer toiletries. Other amenities include ironing boards, desks, and wardrobes or closets. Housekeeping is available on request.
Guests of The Black Hawk Hotel enjoy features like a full-service spa, free WiFi in public areas, and conference space. You'll find limited parking. Staff members are on hand to provide dry cleaning/laundry services and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers pet-sitting services. Other amenities at this spa hotel include coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area.
There was no one to check in with, just an envelope with your name on it, to self check in. This was in the afternoon, not late at night. The closet had no hangers but got a few when asking. The room was real basic.
Good as usual
Thank-you for the positive rating!
I always stay here when I am in town visiting family. The staff are helpful and polite, rooms are clean, amazing drinks and food at the bar, and prime location in downtown cedar falls. You can not top the charm of this place.
We appreciate your continued support and look forward to many future visits! Downtown Cedar Falls always has something new to offer.
Dear Anonymous, Hello, and thank you for taking the time to review us. We appreciate your support and we hope to see you again in the future. Please let us know anytime how we can make this a 5-star review! Thank you again, take care. Maryann Hinman General Manager Black Hawk Hotel
Great location, great character! Fun place to stay right downtown and by the bike trails around the river & lakes. Would stay here again!
Dear Anonymous, Hello and thank you for taking the time to review us. We appreciate you sharing your experience, and glad you liked our character and location! We hope you come back and stay with us again. Let us know if we can ever make your stay more enjoyable. Thank you again for the review, and thank you for your business! Take care, Maryann Hinman General Manager Black Hawk Hotel
Lovely historic hotel in charming and vibrant downtown near river walk trails. Quiet and comfortable!
Dear Maureen, Thank you for taking time to give us a great review. We appreciate your comments about our hotel and downtown, and we are glad that you felt comfortable here - our home is your home! We'd love to have you as our guest again. Thank you for your business and we hope to see you in the future. Take care, Maryann Hinman General Manager Black Hawk Hotel
Friendly quiet and clean!!!!!!!!!!!@@@!!!@@@@@@@@@@@@@@@
Dear Anonymous, Thank you very much for taking the time to review us. We appreciate your comments about us being friendly, quiet and clean. We hope you will come stay with us again, and let us know if we can make your stay more enjoyable! Thank you a second time, take care. Maryann Hinman General Manager Black Hawk Hotel
We were surprised to find ear plugs in the night stand. But when the folks next door moved in it became apparent that the walls were pretty thin. Otherwise we had a nice stay.
Hello and thank you for taking the time to review us. We are glad that you had a nice stay and we apologize for the loud neighbors. We hope to have you as our guests again, and please let our front desk know if problems arise so we can fix them right away. Your feedback is very important to us, so thank you again. Take care, Maryann Hinman Concierge Director Black Hawk Hotel
it would have been nicer to stay in the old building that was the original hotel instead of the annex which is not much better than a motel 6...clean but not the atmosphere or looks. door stuck all the time and it was a bit noisy as you are very near all the cars on main floor..ask for the refurbished old part
Loved the ambiance of the hotel. Large room. People were friendly. Very historic, walking to lots of fun restaurants, shops and bars. Nice restaurant and bar next door. Comfortable lobby area. Even a real key to unlock door! Only downside was continental breakfast was just so so.
Thanks for your review, Kurt. We have been reevaluating our check in processes often (a response to the pandemic), and will take your feedback into consideration during our planning. We appreciate your business and hope we can host you again!