The room was very nice. Staff was great. If i had any complaints the bed was good but not great. Ive slept in more comfortable and not nearly as nice of hotels. But with that being said, it was a great stay and would do it again.
We stayed here while seeing a show in Cedar Falls. The hotel is nice but comparatively high priced in comparison with other hotels with similar amenities. Since its a casino, there is also a resort fee, which seems excessive since the fee doesn't actually reflect additional services that visitors benefit from (such as dining discounts or a particularly impressive pool). Basically you're just paying a little extra to be able to go downstairs and gamble.
The Fitness Center should be renamed the Fitness Closet, it is small!
The helpful nature and friendly disposition of the staff increasingly made our stay the most comfortable we have ever been in a hotel. The willingness to cater to our every need and request without inconveniencing our stay was the best. By this I mean. My daughter had itchy skin from chlorine in pool called down to the front desk for some Benadryl and they had some. When I got to the front desk or was ready and waiting, in the middle of the night.
Ice-T there quite often they need to replace their TVs you can't see them they're too dark
The room was nice and comfy they are remodeling so food options were limited but still was a good night.
Rooms were clean, would have like a tub and shower combo or the shower to be bigger. Food was very good. Casino was smaller but nice and paid out you normal average for slots.
Big kingbed room , very relaxing ,and would stay again !
We had a delicious pizza for supper and I won some money at one of the Quarter machines.
I have had as nice, if not nicer, rooms for less at Holiday Inn, Marriott etc. The room was nice. The room was clean. There was a coffee maker but no coffee pot or cups. The
Easy access on and off 218. Nice casino. Buffet was good. Room was good but could be cleaner. The bathroom was not real clean but well supplied.
The hotel was clean with plenty of eating options available. Parking was also easy both self and valet. There is an indoor pool and a gym also.
The staff was very friendly. Check in was very fast and the gentleman checking us in told us about the benefits of getting a players card. He was very knowledgeable. The Buffet was fantastic! Possibly the best buffet I have had. The drinks were a little expensive but I'm not going to complain. They were served by friendly staff. The waitresses on the casino floor were far and few between. I never did get service from them. The Beverage stations were clean and located conveniently. I would definately love to go back. The rooms were clean and comfortable.
I did not like that they took out holdings on your card even at the restraunts also would have been nice to have a fridge in the room. The hotel was clean the gambling staff was quite rude.
Was first room without a fridge. Did not need one though. Just do not get buffet from hotel. It was aweful
I travel for a living and have found the hotels in the area to be very hit or miss. Usually the hits and pricy. At the Isle , I find the value of the customer service, convenience of the restaurants, location, and the size of the rooms is exceptional when compared to the price of the rooms. The front desk staff is great. I have dealt with Randee on several business trips into Waterloo and she always does an elcelent job when I'm checking into the hotel.
Isle Casino Hotel- Waterloo places you within a 10-minute stroll of Lost Island Waterpark and Isle Casino Waterloo. This 195-room, 3-star hotel welcomes guests with conveniences like a casino, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at Simply Yummy, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 1:00 PM.
Isle Casino Hotel- Waterloo's 195 rooms provide refrigerators, free local calls, and ceiling fans. Guests can expect to find free WiFi and 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.
Guests staying at Isle Casino Hotel- Waterloo enjoy access to a casino, an indoor pool, and a spa tub. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a computer station.
The room was very nice. Staff was great. If i had any complaints the bed was good but not great. Ive slept in more comfortable and not nearly as nice of hotels. But with that being said, it was a great stay and would do it again.
We stayed here while seeing a show in Cedar Falls. The hotel is nice but comparatively high priced in comparison with other hotels with similar amenities. Since its a casino, there is also a resort fee, which seems excessive since the fee doesn't actually reflect additional services that visitors benefit from (such as dining discounts or a particularly impressive pool). Basically you're just paying a little extra to be able to go downstairs and gamble.
Thank you for your feedback. We appreciate your comments and are glad you enjoyed your stay. Sincerely, Isle Casino Hotel Waterloo
The Fitness Center should be renamed the Fitness Closet, it is small!
Thank you for your comments.
Thank you for 5 out of 5! Visit again soon!
Thank you for 5 out of 5! Visit again soon!
We are happy you had a great stay with us! We look forward to seeing you again real soon.
The helpful nature and friendly disposition of the staff increasingly made our stay the most comfortable we have ever been in a hotel. The willingness to cater to our every need and request without inconveniencing our stay was the best. By this I mean. My daughter had itchy skin from chlorine in pool called down to the front desk for some Benadryl and they had some. When I got to the front desk or was ready and waiting, in the middle of the night.
Thank you for recognizing our friendly team members! We have a great staff here, and are very proud of that. We hope you come back to visit us again soon.
We are happy you had a great visit with us. We look forward to seeing you again soon.
Ice-T there quite often they need to replace their TVs you can't see them they're too dark
Thank you for your review! Hope to see you again soon!
The room was nice and comfy they are remodeling so food options were limited but still was a good night.
Thank you! We appreciate your feedback. Thank you again for being patient while we remodel. Now that The Brew Brothers is up and running we hope you give us another try!
Thank you for your feedback Casey! We look forward to seeing you again. Sincerely, Isle Casino Hotel Waterloo