The front desk staff were extremely nice. The staff member that was taking care of the breakfast was so hard working and lovely to talk to while she worked.
The room was not at all what i expected. I booked it specifically to have a separate living room/bedroom area and paid a hefty price for it, just for it be a single over cramped room. Otherwise everything was great, just nit at all the room i thought i was paying for. Def could have gotten a larger room for less somewhere else
Always a pleasant stay here! I stay several times a year. Always clean, very friendly staff, comfortable beds, and good breakfast. Always wished there was a restaurant/ bar so I'm excited to see that is in the works!
Best Western Plus Executive Residency Waterloo & Cedar Falls places you next to Five Sullivan Brother Convention Center and within a 5-minute walk of Phelps Youth Pavilion. This 171-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi. Centrally located in Waterloo, the hotel is connected to the convention center, and a short walk from Waterloo Center for the Arts and Young Arena.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Guests can expect free WiFi and 40-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.
At Best Western Plus Executive Residency Waterloo & Cedar Falls, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 5 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, an arcade/game room, and express check-in.
The front desk staff were extremely nice. The staff member that was taking care of the breakfast was so hard working and lovely to talk to while she worked.
The room was not at all what i expected. I booked it specifically to have a separate living room/bedroom area and paid a hefty price for it, just for it be a single over cramped room. Otherwise everything was great, just nit at all the room i thought i was paying for. Def could have gotten a larger room for less somewhere else
Always a pleasant stay here! I stay several times a year. Always clean, very friendly staff, comfortable beds, and good breakfast. Always wished there was a restaurant/ bar so I'm excited to see that is in the works!
Thank You for taking the time to leave a great review about your stay. At the Best Western Plus & Executive Residency we take pride in our building and our exceptional customer service. The GR Kitchen and Taps will be open very soon for your enjoyment during your next stay with us. We look forward to seeing you for your next stay in Waterloo-Cedar Falls.
Thank you for leaving us a review, we are glad you enjoyed your stay with us and hope that you visit again soon! Thanks!
On behalf of the entire hotel I would like to apologize for your less than exceptional stay with us. We strive to provide the best customer experience possible for our guests and it seems we fell short. If your travels bring you back to the area, we would love another opportunity to share our hospitality with you.
Thank you for your review. I apologize if the room you reserved was not the room type you were hoping for. I will look on the third party website that you booked through to make sure that have the correct room descriptions for our room types. We hope you are able to stay with us again!