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Recent guest reviews

Wanted to do an earlier check-in and it was a breeze. Property is very clean and centralized to the city. Staff were friendly and helpful.

friendly staff

The front desk staff were extremely nice. The staff member that was taking care of the breakfast was so hard working and lovely to talk to while she worked.

The room was not at all what i expected. I booked it specifically to have a separate living room/bedroom area and paid a hefty price for it, just for it be a single over cramped room. Otherwise everything was great, just nit at all the room i thought i was paying for. Def could have gotten a larger room for less somewhere else

Always a pleasant stay here! I stay several times a year. Always clean, very friendly staff, comfortable beds, and good breakfast. Always wished there was a restaurant/ bar so I'm excited to see that is in the works!

W 4th St Waterloo IA

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Onsite dining
  • Free airport shuttle

Best Western Plus Executive Residency Waterloo & Cedar Falls places you next to Five Sullivan Brothers Convention Center and within a 5-minute walk of Cedar River. This 171-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Centrally located in Waterloo, the hotel is connected to the convention center, and a short walk from Waterloo Center for the Arts and Phelps Youth Pavilion.


Dining

Free breakfast is included with your stay. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect free WiFi and 40-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities. Weekly housekeeping is available.


Property features

At Best Western Plus Executive Residency Waterloo & Cedar Falls, guests enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 5 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, an arcade/game room, and laundry facilities.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Kitchenette

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Executive Residency Waterloo & Cedar Falls

Everyone (3) Family (3)
5
Family

Wanted to do an earlier check-in and it was a breeze. Property is very clean and centralized to the city. Staff were friendly and helpful.

By on Nov 21, 2022

Review comment responded on Nov 23, 2022

Thank you for taking the time to complete a review. We are happy to hear that you enjoyed your stay with us. We look forward to any future stay you may have with us.

4
Business Business

friendly staff

By on Aug 28, 2022

Review comment responded on Sep 7, 2022

Hello Warren!Thank you for taking the time to complete a review. We are pleased to hear that you received good customer service from our team members. We strive to may sure each guest has a memorable stay with us! We look forward to any future stay with us.

5
Family Family with small children

The front desk staff were extremely nice. The staff member that was taking care of the breakfast was so hard working and lovely to talk to while she worked.

By on Jun 9, 2022

3
Family Friends

The room was not at all what i expected. I booked it specifically to have a separate living room/bedroom area and paid a hefty price for it, just for it be a single over cramped room. Otherwise everything was great, just nit at all the room i thought i was paying for. Def could have gotten a larger room for less somewhere else

By on Dec 13, 2021

Review comment responded on Dec 20, 2021

Thank you for your review. I apologize if the room you reserved was not the room type you were hoping for. I will look on the third party website that you booked through to make sure that have the correct room descriptions for our room types. We hope you are able to stay with us again!

4
Everyone

Always a pleasant stay here! I stay several times a year. Always clean, very friendly staff, comfortable beds, and good breakfast. Always wished there was a restaurant/ bar so I'm excited to see that is in the works!

By on May 31, 2021

Review comment responded on Jun 1, 2021

Thank You for taking the time to leave a great review about your stay. At the Best Western Plus & Executive Residency we take pride in our building and our exceptional customer service. The GR Kitchen and Taps will be open very soon for your enjoyment during your next stay with us. We look forward to seeing you for your next stay in Waterloo-Cedar Falls.

4
Everyone

By on Mar 21, 2021

Review comment responded on Apr 1, 2021

Thank you for leaving us a review, we are glad you enjoyed your stay with us and hope that you visit again soon! Thanks!

1
Everyone

By on Mar 8, 2021

Review comment responded on Mar 18, 2021

On behalf of the entire hotel I would like to apologize for your less than exceptional stay with us. We strive to provide the best customer experience possible for our guests and it seems we fell short. If your travels bring you back to the area, we would love another opportunity to share our hospitality with you.

Best Western Plus Executive Residency Waterloo & Cedar Falls

205 W 4th St, Waterloo, IA 50701
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