Comfort Suites Cedar Falls2.5 out of 5.0
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Recent guest reviews
I checked in at 3pm and had to wait for the desk attendant to show up after ringing the bell for assistance. Our group was there for a fun girls weekend away and sad to say we were very disappointed. A large group of youth were there with Kingdom Hoops basketball association and had little to no supervision. The youth were loud, running all over, stealing items from the "marketplace" snack area, fighting, throwing snow in the pool area, etc., etc., etc. We were very disappointed that there was only one staff working the entire hotel and as hard as she tried she had little to no control over the youth or the adults who were drinking in the dining area. The police had to be called on 3 occasions before 10pm. She had to call the night staff in two hours early just to get some support. The management staff should have never put her in that type of situation, especially on a very busy Saturday! Numerous times she had to leave the front desk to address concerns in regards to the youth who had little to no supervision. The coach who said he would be supervising had left the building for an extended amount of time and was rude to the hotel staff when he returned to find out the police had been notified. We were highly disappointed that hotel was so understaffed that we were unable to enjoy our time. When our concerns were addressed with the staff in the morning she said there was nothing she could do but would let management know of our concerns. BOOK another hotel!!!
Beautiful hotel at a budget friendly rate...very clean, comfortable, and with a warm breakfast in the morning.
If you stay here make sure you check out the down town area.
I have allergies I have not had any trouble with for quite a period of time. When I woke up early in the morning, my eyes were swollen practically shut. My daughter commented that her itouch was covered with dust and we had only been in the room for seven hours. We went straight to bed when we got in for the evening. Not a pleasant experience.
The hotel was pretty nice - we had a king room which had more than enough space for us. The bed was comfortable and the shower was great. Only downfall on the room was the TV was a little old (could use an upgrade there). The pool was great (a little too much chlorine - skin started to itch). The big pool is attached to a smaller childrens pool which was really nice for my 1.5 year old - he really enjoyed it. Breakfast was also nice, they make something hot daily to go along with all the other normal hotel breakfast food (including waffles) - the day we stayed it was scrambled eggs with bacon. Overall this was a nice hotel and we would stay here again.
Very clean, very efficient, lots of room, and good service.
the place was clean, friendly and easy to find and not far from things we did at all. We went to a hockey game, the mall, a movie and the casino. It was just a get away from everything at home. We choose cedar falls/waterloo because my boyfriend has family there.
The Comfort Inn and Suite in CedarFalls was very nice. It was new and very clean, The beds were nice and big and the bathroom was very bug also.