Hotel Al ponte dei sospiri4.0 out of 5.0
Recent guest reviews
This was just about the perfect way to have our first Venice experience. A water taxi delivered us to the ' front door' of this hotel with a view of the Bridge of Sighs. We had a junior suite which gave us those views plus a 4 poster bed , plenty of space and a well appointed bathroom 5 mins from St Marks, 10 mins from Rialto....and 2 mins to secluded streets and relatively quiet restaurants and cafes. The staff were friendly and helpful and gave us really good recommendations for where to eat. Thoroughly enjoyed our stay and would definitely return
the hotel is near to the city center the employee attitude is very good the room view is remarkable nice furniture but the problem is that the restaurant at another hotel this point is bad but the stay was good in overall
My 16 year old daughter and I stayed here during our first trip to Europe ahead of a cruise we were taking out of Venice. It was a gift for her 16th birthday. From start to finish they were excellent. I began by e-mailing them ahead of time to let them know it was my and my daughter's birthdays. They offered a treat in the room when we arrived. True to their word, there was a beautiful fruit tart and service laid out beautifully. (the only thing they got wrong was that they addressed it to Mr. and Mrs....instead of my daughter and I, but hey). I paid extra to have a room with a view of the Bridge of Sighs and it was worth every penny. The room itself was exquisite, with a glass chandelier and traditional Venetian décor. The bathroom was large for Europe and had a huge bathtub and the shutter opened to more views of the canal. We could hear gondoliers singing as they floating by. The sound of the bells of St. Marks were entrancing when we wanted to hear them, and could be shut out adequately enough when we were sleeping. We arrived earlier than check in, around 1, but were still led up to our room which was a blessing considering how exhausted we were from traveling for 2 days and how hot it was....about 98F. There is a small elevator so you don't have to lug your bags up flights of stairs and the air conditioner worked blissfully well. The concierge was very helpful and extremely welcoming-both of them. The included breakfast was good, not spectacular, but the coffee was great and it was brought to your room at a time you decided so you didn't have to get yourself ready for the day earlier than you wanted. You could eat in your jammies. Plus, we ate with our views overlooking the canal! The only critique I had was that the beds are pretty hard. I have back issues, so I loved it. My daughter however had a hard time with it. Also, when we were leaving to go on our cruise, we had asked the concierge for assistance to get a private water taxi to the boat, as my daughter and I are relatively small and we had three heavy bags and we were told it wasn't possible since so many people were leaving for the cruise. I understood at the time and we lugged our bags across several streets and the width of St. Marks square and were lucky enough to find a waiting and available water taxi at the dock. I just found that interesting. Otherwise, the view, the room, the friendliness and overall experience were wonderful. We would definitely stay here again. Show less
What a wonderful place to stay in Venice! Easy access to all points of interest in Venice. Quiet, beautiful, with breakfast served in room by amazing staff! A true Jewel in the heart of Venice!! This has become our home away from home and we plan on returning soon!
A lovely room with everything you need. We had breakfast by room service every morning, which was really lovely, looking out up the canal at the bridge of sighs! The staff were very friendly and helpful and even offered us a complimentary tour of the Morano glass factory! The hotel is in a great location just off the corner of St Marks square by the Basilica. The junior suite we stayed in was beautifully decorated in a venetian style with a marble bathroom. The only thing that stops me from rating this hotel as excellent, the back of the sofa was a bit dirty, however I did only notice it on photos afterwards otherwise the room was perfectly clean.
My husband and I stayed here for 4 days and loved the room. It was clean, had a small balcony and got free breakfast every day delivered to our room. The staff is also friendly. My favorite part of booking this room is the fact that it is so close to everything including shops, museums and places to eat. Very satisfied with our stay here.
My wife and I recently had a five night stay and we had a very pleasant vacation. It is small but very central, all of the staff were excellent and could not do enough for us. Breakfast was served in our room (they have no dining room - it is small) which was a treat and Rafael the waiter was a treasure. All in all a great stay and we would return.
This room had the most beautiful view on the Bridge of Sigh. However the bed was very noisy which isn't ideal. Also we were woken at 6am on the first morning by room staff clanging dishes outside the room. Again not ideal when you've had a busy day walking.
The hotel was okay. they said it was 4 stars but I really take That as a big no . The hotel staff at the breakfast was kind. But reception desk was unfriendly. No information no welcome. I made a suggestion in the booking because we where married the day before. The never mentiont it. Overall low value for money.
Title "hotel" a misnomer No lounge dining room or bar facilities outside of ones room and an approximate 100 yard trek to a sister hotel for breakfast are more than an inconvenience Failure to have a mosquito protector in place does not inspire confidence
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 435 reviews