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Hotel Al ponte dei sospiri

4.0 out of 5.0

Recent guest reviews

Staff are fabulous! They are very welcoming and kind. The room service for breakfast was brilliant- again down to the staff.Rooms are beautiful & comfy Location is central to everywhere you want to be.

We were very pleased with our recent stay. The location is unbeatable. The furniture is a bit tired, so be careful trying to get up from the sofa. Not much spring left in those cushions! And whoever wrote about the pillows being uncomfortable is 100% correct. However, being so close to St. Mark's Square makes up to a lot! We don't understand the complaints about the breakfast. It was very nice! The first morning, we went to the buffet, but afterwards, the delightful Raffaele brought it to our room. Wonderful start to the day! The best feature of the room was the towel warmer in the bathroom. Very decadent to get out of the shower and have a warm towel waiting. Beware of the jacuzzi tub, though. After a day of walking, it was a treat to have thast tub. However, it is very high and narrow, and if you are of a certain age, as I am, it was very difficult to get out! We would stay here again in a heartbeat.

We stayed here for 2 nights if I could give this hotel 6 stars I would. We booked a junior sweet and felt like someone from the royal family. The suite was bigger than expected and spotlessly clean. The staff were so helpful advising on transport and recommending restaurants. My husband was 50 while we were there and they left a bottle of champagne in the room wow what a thoughtful thing to do. We had breakfast delivered to the room by raffelli who always had a smile on his face. Breakfast was outstanding the pastries were just amazing and the choice was excellent. I seriously can not rate this hotel high enough the location the staff the food everything was exceptional.

Spent 2 nights in a junior suite. I could have spent hours watching all the Gondolas going by. Room was glamorous and bathroom large . The breakfast served in the room was better than ones I’ve had in 5 star hotels like the Dorchester in London. Absolutely outstanding. All staff pleasant and friendly. Highly recommended hotel in a prime location.

Lovely hotel in an ideal location. A 3 minute walk straight to the heart of St. Mark’s Square. Stayed in the junior suite with canal view on the first floor. Room looked directly over the canal and could watch the gondolas floating by every morning. Could see straight down to the bridge of sighs. Only problem being so close to the main square was some noise in the evening with people coming home from restaurants but nothing that was unbearable. Room was clean, some furniture could do with a revamp and some screws (our dressing table was swaying at most point). The shower head also fell off at one point during the trip which lead to water splashing every where in the bathroom and had to be tightened back on by my partner. Breakfast was lovely - couldn’t of asked for more from a standard breakfast. Staff were lovely and more than happy to bring the breakfast to your room if you didn’t want to go the 1 minute walk to the hotel buffet. We had fresh rolls, pastries, hams and cheese, yoghurts and fruit every morning. Pillows on the bed - one was extremely hard and one was extremely soft. Proved difficult for myself who got a neck ache from the hard pillow. Could do with some spare pillows in the room. Overall a lovely stay and couldn’t of asked for a better location. 3 minutes to St. Mark’s Square. 10-15 to Rialto.

This was the first time I visited Venice, Italy, and it was for my university's spring break. My friends and I (three college girls), stayed here for 6 nights and 7 days, over which we explored a large part of Venice (residential area and all) as well as took a day trip to Milan. We'll start off, first, with the service, since many people who read reviews prioritize service over everything. First and foremost, the staff here was incredibly friendly. It's a small staff running the place, so you normally see the same faces here everyday, and get to know them. Most of them speak English quite well, and if they don't, then they try really hard to understand what you're trying to say. Just be patient and don't lose your cool. The first night we were here, we didn't even have to take our luggage up to the third floor, where our room was. Instead, one of the staff brought it up after getting us up to the room via the small elevator (which we lovingly refer to as Otis because of the word under the call button for it). Also, most hotels in Venice don't even have an elevator, so if this isn't motivation, I don't know what to say to you. Whomever is working at the lobby desk at the time will always provide you with the best information that you need. If you need advice for how to get around city, or even to the outer islands, they will kindly give you the easiest options. The bulk of our experience with their service here, however, is from our interactions with staff in the morning (since we often spend the day outside of the hotel room to explore the city). If you've read the details concerning this hotel, you will know that the hotel includes a complimentary breakfast every single morning in addition to the complimentary tea you get in the rooms. The menu consists of a simple menu, very reflecting of European (though mostly Italian) breakfasts. For those accustomed to large breakfasts comprising of plates filled to the brim with pancakes, meats, eggs, and vegetables, don't expect a loaded breakfast. You can order your preferred portions off the menu, though I'm usually full on just the mixed fruit bowl, apricot tart, espresso, creme croissant, milk tea, and several slices of prosciutto cotto. You can also specify the time in which you want the breakfast to arrive. The man who brought our breakfast in the morning on all but one morning (due to it being his day off, we had another guy [just as good] bring our breakfast), was a kindly man named Raffaele. On most days we're half asleep when Raffaele arrives with our food, because we would almost always stay up a little later the night before, but he's always polite, always optimistic, when we let him into the room to set up the breakfast trolley and breakfast table. If one or two or all of us are still dozing (semi-conscious and fighting off sleep), Raffaele does his best to remain as silent as possible while setting up breakfast. When he is done, he makes short, polite, and enthusiastic conversation with us before he leaves, only coming back to pick up the trolley when we finish breakfast (he usually gives a time where he'll come back, or he'll call the room's phone to confirm). My friends and I all say that Raffaele is too good for this world, and it is very true. Raffaele is too good for this world. 100/10 treat him good. If anything, we would be back for Raffaele's optimism alone. The location of the hotel is really convenient, incredibly close to Doge's Palace/Basilica. And quite easy to locate due to it being across the street from the bank. The rooms, to our pleasant surprise, were a lot bigger than how the pictures presented them, and the decor was fairly luscious (a great representation of modern Venetian style while still retaining its vintage look). The room we stayed in contained two large beds (both queen sized), with a desk and mini tv area (which sat several sets of cups, a selection of tea, and an electric water heater), as well as two night stands, a luggage stand, a coffee table to have breakfast/tea at, a large wardrobe dresser, and what seems to be a Murano glass chandelier. The bathroom was extremely well equipped. The toilet, if you're wondering, worked like a dream. The shower was really clean and of decent size with a seat to sit on if your legs get tired on you. There was always hot water. The white sink was quite deep, so it limited splashing that shallow sinks are known for. Built into the walls were a hair dryer, make up mirror, sink mirror, telephone, and a stainless towel rack that, to our pleasant surprise, also heated our towels. The bathroom also had a large window to provide plenty of natural light to an already well-lit bathroom with lights over the sink and in the ceiling. Like most other hotels, the bathroom also came with soap, towels, shower caps, and even shoe sponges for shining/polishing your shoes. There was also a bidet in the bathroom, which confused me at first because we don't really have them in most US homes. The entire hotel room was extremely well lit with one standing lamp, three sets of bedside lamps, and the chandelier as mentioned above. Additionally, despite the surrounding buildings at equal height as the hotel, the four large windows (five including the bathroom) and high ceilings provided plenty of natural light where we didn't have to open any of the room lights until sunset (around 6pm). In addition to the great lighting, the room was always clean due to housekeeping coming in every late morning to vacuum the floors, change towels, change bedsheets, throw away the trash, replace used cups, and clean the bathroom. Fyi: The key activates the lights in the room. 10/10 For the hotel itself 100/10 for Raffaele

Just stayed here 15th March (now across the water at the Hilton Molino Stucky). Really happy with our stay. Gave the review a 3, only because being a travel Agent and having been around the world, this is definitely not a 4 star. It was so easy to get to from St Marks Square. The hotel itself is tired. Our room was a deluxe!?! It must have been the Turkish Bath (come shower cubicle) that entitled it to be deluxe. No coffee only tea provided in the room, luckily we brought numerous caffe latte sachets. The room was extremely hot, day and night even with the window open and cold outside, but then that let the mosquitoes in, yes you heard me right, I read someone else’s review and thought they must have delayed putting their review on. Breakfast as you will have read is room service or at the buffet restaurant in their sister hotel. We chose the latter, but note the choice is completely the same, nothing different or extra. Again a 3 star quality breakfast. Staff really helpful and friendly. So would I stay here again, probably, you get what you pay for and for this stay it was a good price. Again if you are looking for a 4 star and this is important then you might consider another hotel but if it’s just a base and location is important, then you can’t go wrong. Note to the hotel, change your pillows, they are like bags of cement!

This was our second stay here. We stayed for 3 nights in this wonderful hotel. Great position, comfortable rooms. The staff are friendly and charming. Our days were started with a smile with breakfast delivered by Raffaele. He was a delight every day. Cannot recommend this hotel highly enough. There is also a great bar not far away

The location was amazing and allowed us to get into places in St Mark's Square before the queues started to form. It also helped to just pop back in to get changed or drop something off. The staff were incredibly helpful. Highly recommended

I stayed here for 14 nights and i found it to be one of best hotels i have ever stayed at. The rooms were very affordable and large, the staff were friendly and every morning I had breakfast delivered to me at no extra charge. If you are looking for a high-quality hotel near Saint Marks Square this is a must stay hotel.

Calle San Marco 381 Venice VE

Hotel highlights

  • Steps from St. Mark's Basilica and St Mark's Campanile
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in San Marco, Hotel Al ponte dei sospiri is next to popular attractions like St. Mark's Basilica and St Mark's Campanile. The 13 rooms at this 4-star hotel include minibars and TVs and guests can enjoy free breakfast. Doge's Palace and St. Mark's Square are a short walk from the hotel, which is in the historical district.


Dining

Free continental breakfast is served each morning from 7:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.


Rooms

The 13 rooms are air-conditioned and have minibars and safes. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and bidets.


Property features

Guests staying at Hotel Al ponte dei sospiri enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 466 reviews