Hotel Al ponte dei sospiri4.0 out of 5.0
Recent guest reviews
This hotel is in an excellent location. We stayed in two junior suite rooms that were roomy and we liked the fancy old Venetian decoration. Staff were helpful with questions and restaurant reservations. We found the breakfast to be of poor quality, meats and cheeses were not good, very weak fruit salad (not ripe, poor quality fruit, in a weird liquid). The only acceptable things to eat were yogurt, cereal, toast and croissants. Wifi was very reliable in one room, and almost never worked in the other room.
I experienced the worst hotel stay as far as remember. First, the staffs was rude and dishonest.They charge 80 euros per night additional for a child. The staff at the front, named Enrico, convinced us that we would have larger room with a roller bed. I checked several times that we would have a roller bed for my child. He said yes. In the room, we found an old and weak couch bed as an additional bed. When I protested, he said he might not understand the roller bed term. Dishonest. BTW, The room was small for 3 people as well as it was not clean, does not even worth 2 stars. Worse thing was we got multiple bed bug bites at that night. We requested the room change but he asked us to provide the proof of bed bugs, he actually wanted the bug itself as a proof. He himself did a very quick check and accused us lying to him. Yes, he explicitly said we were lying to him. After unhappy moments wasting valuable vacation time for arguing, he changed our room by swapping the room with other poor travelers' room checking in that night. No treatment or effort was made for taking care of bed bugs. The neighborhood is full of bars and restaurants so it was very noisy even in the midnight. The windows do not fit so all the street noise and smell come into the room. No dining room on site so we had walk to other hotel for breakfast every morning. Wifi is almost uselessly slow. I chose this hotel by the star rating and the location, but please do not be fooled by them. It is not true. Must avoid unless you want to ruin your stay like mine.
Quite a surprize. A lovely elegant boutique hotel in the middle of al the hustle and bustle. I loved my suite that looked over the canal and bridge of sighs. A great in room breakfast. An opulent room/suite. Friendly staff. Very helpful. And it all right behind San Marcos yet quiet.
Their staff was very friendly. Decor was beautiful. I would stay there again if I go to Venice again.
The Ponte Dei Sospiri Hotel, was in a great location. There was tons of shopping, dining, and attractions within minutes. We stayed in the Junior Suite with a Canal View and views were great. The room was spacious with an amazing Murano Chandelier. Also, the staff was extremely helpful with excellent suggestions for things to do and see.
The staff was nice enough but to be honest the room was dirty and the show had no water pressure at all. We also made the mistake of staying on the second floor which was not a good idea due to the amount of street noise. If you go here stay on the top floor.
Next to the Bridge of Sighs canal and 10-20 steps from San Marco -- the location doesn't get any better. The included breakfast was excellent. However, the room was small and dark (and quite expensive!). The bathroom was OK except for the tiny coffin of a shower stall. The water temperature would automatically cycle from piping hot to frigid. I didn't get a good shower during my 3 days there and the staff didn't do anything to fix it despite several requests. Other than that the front-desk staff was quite friendly and helpful. Would I recommend this hotel -- Yes but not resoundingly.
Small boutique hotel with 13 suites. Our room had a king size bed and a sofa bed for our daughter. A little tight with luggage for 3 adults, but beautiful room & large bathroom. We took advantage of the daily room service breakfast that is included in the room price. Had minor problems with wireless internet & hot water, but both were taken care of by the staff. Close to St. Mark's square but a block or so away, to keep it quieter. Very friendly helpful front desk staff. Would definitely stay again in Venice.
- Steps from St. Mark's Basilica and St Mark's Campanile
- Free continental breakfast
- Free WiFi in rooms and public areas
- Concierge services
Located in San Marco, Hotel Al ponte dei sospiri is next to popular attractions like St. Mark's Basilica and St Mark's Campanile. The 13 rooms at this 4-star hotel include minibars and TVs and guests can enjoy free breakfast. Doge's Palace and St. Mark's Square are a short walk from the hotel, which is in the historical district.
Free continental breakfast is included with your stay and awaits you each morning from 7:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.
The 13 rooms are air-conditioned and have minibars and safes. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and bidets.
Guests staying at Hotel Al ponte dei sospiri enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 425 reviews