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Aqua Palace Hotel

Property class: 4

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Photo gallery for Aqua Palace Hotel

A room with a view of a canal, two wooden stools, a small table, and a mirror.
A hotel lobby with a chandelier, seating area, and a reception desk.
A hotel lobby with a chandelier, a patterned rug, and a seating area.
Breakfast area
A building with a sign reading "AQUAPALACE HOTEL".

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • Place, St. Mark's Square
    ‪3 min walk‬
  • Place, Rialto Bridge
    ‪3 min walk‬
  • Place, Riva degli Schiavoni
    ‪5 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪171 min drive‬

Room options

View all photos for Suite, Canal View

A hotel room with a bed, bedside tables, a TV, a dining area with a table and chairs, and a minibar.

Suite, Canal View

10.0 out of 10
Exceptional
(12 reviews)
  • Canal view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite

A hotel room with a bed, a chair, a table, and a vase with flowers.

Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

A hotel room with two beds, a desk, a chair, a TV, and a minibar.

Double Room

9.6 out of 10
Exceptional
(17 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

A hotel room with a bed, a desk, a chair, and a small table.

Junior Suite, Canal View

10.0 out of 10
Exceptional
(6 reviews)
  • Canal view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Venice

Located in Castello, Aqua Palace Hotel is within a 5-minute walk of popular attractions such as St. Mark's Square and Rialto Bridge. This 25-room, 4-star hotel has in-room conveniences like minibars, electric kettles, and LCD TVs.

What's nearby

  • St. Mark's Square - 3 min walk - 0.2 miles
  • St. Mark's Basilica - 3 min walk - 0.2 miles
  • Rialto Bridge - 3 min walk - 0.2 miles
  • Grand Canal - 3 min walk - 0.2 miles
  • Riva degli Schiavoni - 5 min walk - 0.3 miles

Restaurants

  • ‪Starhotels Splendid Venice - ‬2 min walk
  • ‪La Piazza - ‬2 min walk
  • ‪Bar Al Campanile - ‬2 min walk
  • ‪Dal Moro‘s Fresh Pasta To Go - ‬3 min walk
  • ‪Pasta Go Express - ‬2 min walk

About this property

Aqua Palace Hotel

Guests staying at Aqua Palace Hotel enjoy free WiFi in public areas, express check-out, and a porter/bellhop. Transportation is made easy with a train station shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include minibars, electric kettles, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Rollaway bed fee: EUR 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply).
Property Registration Number IT027042A1EVBHWRZ7

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Frequently asked questions

Is free cancellation available at Aqua Palace Hotel?

Aqua Palace Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Aqua Palace Hotel?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Aqua Palace Hotel on Dec 7, 2026 start from $194, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Aqua Palace Hotel?

This hotel is situated in Castello, just steps from St. Mark's Square and Rialto Bridge, and within a short walk of St. Mark's Basilica. You'll also find Doge's Palace and Bridge of Sighs less than a mile away.

Will I be able to park at Aqua Palace Hotel?

No, there isn't parking available at the hotel.

Does Aqua Palace Hotel have a casino on the premises?

No, Aqua Palace Hotel doesn't have a casino.

Is there an indoor pool at Aqua Palace Hotel?

No, there is no indoor pool at this hotel.

Is Aqua Palace Hotel a good place to stay for couples?

Couples will appreciate amenities at this hotel, including a minibar and bathrobes in each guestroom, and some feature canal view.

Does Aqua Palace Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Aqua Palace Hotel have a restaurant with a breakfast menu?

Aqua Palace Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Aqua Palace Hotel allow pets to stay for free?

No, pets aren't allowed at Aqua Palace Hotel.

Does Aqua Palace Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Aqua Palace Hotel?

The closest major airport to Aqua Palace Hotel is Marco Polo Airport (VCE), which is 4.7 mi away. Another top airport is Treviso Airport (TSF), which is around 16.4 mi away.

Can I book a room with a balcony at Aqua Palace Hotel?

No, there aren't any guestrooms at Aqua Palace Hotel that offer a balcony.

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 659 out of 831 reviews
Rating 8 - Good. 148 out of 831 reviews
Rating 6 - Okay. 16 out of 831 reviews
Rating 4 - Poor. 6 out of 831 reviews
Rating 2 - Terrible. 2 out of 831 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely big room overlooking the canal.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! The staff was super helpful Charming hotel Everything was impecable
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, helpful staff, clean rooms. Great value.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Location was unbeatable! Staff were extremely helpful, even before we got there. Room and bathroom were a great size with great amenities. Breakfast was wonderful. Also so fun being able to arrive by water taxi off of the canal. Would highly recommend!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Nice and Clean Hotel. Friendly Stuff. Thanks for Experience!!!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is breathtaking. It is a very convenient location next to the bridge with a beautiful canal view. Very quiet and convenient location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming small hotel in the heart of Venice. Giancarlo at the front desk was incredibly helpful and friendly. The room was beautiful. It was a little difficult to find on foot but as a first time visitor to Venice once we figured out how to get around it was great 😃
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The location, the staff and the accommodations were outstanding. We would stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly helpful staff, we had the junior suite which was perfect
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a perfect location. The room was perfect, and extremely comfortable. The staff were all amazing people - extremely kind and helpful, and even handled our transfers for us. All we had to think about was where we wanted to go first after arrival!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast, wonderful and helpful staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always spend the hoidays traveling around Italy and always spend at least a few days at the Aqua Palace. Its one of our favorite hotels in one of our favorite cities!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Great breaky. Helpful staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was perfectly clean and nice hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean rooms, location
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from London for my husbands 50th birthday and I cannot fault this hotel. Beautiful location, incredible furnishings and decor and the staff were so accommodating.
Front of the hotel
another view
the bridge outside the hotel
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all around very solid. breakfast was an incredible highlight.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The table was not mopped however the staffs were very professional and smiling all the time.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had the greatest stay ever at Aqua Palace. Hotel staff (specially Giancarlo and Barbara) were super friendly and unbelievably helpful! We had a spacious Junior Suite which was automatically upgraded to a magnificent canal view. We fell in love with the furniture in our room as well as the common areas! Very satisfied with the breakfast as well. Most importantly, the hotel is centrally located in Venice within walking distance to San Marco Square and Rialto Bridge. Get yourself a private watertaxi which brings you from the airport to the doorstep of the hotel. I would definitely stay again and recommend the hotel to all.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must! Its environment, convenient location and simple beauty makes it a phenomenal hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a good location with accommodating staff. Breakfast was excellent. They have their own pier onto which boat taxis can dock for easy access to the train station, etc
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay here!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice size rooms. The staff was incredibly kind, helpful, and welcoming. Highly recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location Staff was very accommodating Beautiful rooms
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and located right on the canal, very easy short walk to San Marco. Everyone was so welcoming and friendly. Gianluca or Giacomo.( sorry) at the front desk was so helpful translating, finding what we needed and assisting with our train reservations, water taxi. Thank you so much we had a perfect stay!!
Stayed 1 night in Jun 2026