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Hyatt Place Vancouver/Metrotown

Property class: 3

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Photo gallery for Hyatt Place Vancouver/Metrotown

A high-rise building with multiple balconies, surrounded by a cityscape.
A hotel room with a bed, desk, chair, and a large window.
A woman running on a treadmill in a gym with large windows and exercise equipment.
A modern office space with a desk, computer, and a person working.
A modern high-rise building with multiple floors, large windows, and a prominent glass facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4498 beresford st, BURNABY, BC, V5H 3C6
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪6 min walk‬
  • Place, Central Park
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (Sitting Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor, Sitting Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Burnaby

Located in Metrotown within a 5-minute walk of Metropolis at Metrotown, Hyatt Place Vancouver/Metrotown is within a 15-minute stroll of Crystal Mall. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Crystal Mall - 6 min walk - 0.3 miles
  • Central Park - 10 min walk - 0.6 miles
  • Swangard Stadium - 5 min drive - 1.4 miles
  • British Columbia Institute of Technology - 7 min drive - 1.6 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪A&W - ‬3 min walk

About this property

Hyatt Place Vancouver/Metrotown

Hyatt Place Vancouver/Metrotown features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is available for CAD 27 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Bathrooms have hair dryers and designer toiletries. Coffee makers, safes, and ironing boards are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
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Nov 29 - Nov 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 27 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 10.50 to 10.50 for adults and CAD 10.50 to 10.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SoBu: The Social Corner

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CAD 10.50 to 10.50 for adults, and CAD 10.50 to 10.50 for children
  • Covered self parking fee: CAD 27 per day
  • Pet fee: CAD 50 per accommodation, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see within easy reach of Hyatt Place Vancouver/Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Grand Villa Casino Hotel and Conference Centre and Commercial Drive within a short drive.

How much does it cost to stay at Hyatt Place Vancouver/Metrotown?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Vancouver/Metrotown on Nov 9, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hyatt Place Vancouver/Metrotown?

Yes, covered parking is offered for CAD 27 per day. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Hyatt Place Vancouver/Metrotown include a casino at the property?

No, Hyatt Place Vancouver/Metrotown doesn't have a casino.

Is there an indoor pool at Hyatt Place Vancouver/Metrotown?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hyatt Place Vancouver/Metrotown?

Couples staying at this hotel will appreciate amenities like streaming services as well as a restaurant and a bar/lounge.

Are there hot tubs at Hyatt Place Vancouver/Metrotown?

No, there isn't a spa tub at this hotel.

Does Hyatt Place Vancouver/Metrotown feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Vancouver/Metrotown serves self-serve breakfast for a surcharge each morning at SoBu: The Social Corner.

Does Hyatt Place Vancouver/Metrotown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Vancouver/Metrotown for a fee of CAD 50 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Place Vancouver/Metrotown?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Place Vancouver/Metrotown?

The closest major airport to Hyatt Place Vancouver/Metrotown is Vancouver Harbour Flight Centre (CXH), which is 9.3 mi away (39 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.8 mi away (29-minute drive).

Are there rooms with balconies at Hyatt Place Vancouver/Metrotown?

No, there aren't any guestrooms with balconies at Hyatt Place Vancouver/Metrotown.

Hyatt Place Vancouver/Metrotown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 176 out of 253 reviews
Rating 8 - Good. 40 out of 253 reviews
Rating 6 - Okay. 23 out of 253 reviews
Rating 4 - Poor. 6 out of 253 reviews
Rating 2 - Terrible. 8 out of 253 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

great spot, very clean and accomodating
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, mins away from skytrain and the mall.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing choice for this hotel
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and clean, staff were friendly, the rooms are slightly smaller than other hotels that I've been to.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transportation and restaurants in a walkable distance.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff! Very close to SkyTrain and easy to get to Downtown. Clean and comfortable room at an affordable price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice location if you looking to explore Metrotown shopping mall. The building is clean and staff is very friendly.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, housekeepers were amazing. Would stay at this hotel again
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience of the stay. Good location.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed in July 2026 for 5 days, clean rooms, friendly and helpful staff. Great location as it is walking distance to Skytrain. Breakfast available for $10 for hotel guests!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new place, friendly staff, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff all around very nice
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay but the train station at night is little bit too noisy.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Will stay again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, decent price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly 5stars
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were wonderful. They were so helpful with things to see in the area as well as restaurant recommendations. The entire group was truly there to make sure that guests had a great experience. We will definitely be back again.
Stayed 7 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect, excellent staff. Miguel was exceptionally helpful. However the train noise by the hotel was somewhat unsettling, slept with ear plugs..
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very clean hotel. Staff was very friendly and professional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in south Burnaby, Metrotown! Place looks brand new. The restaurant is top notch too and plenty of dinning options around too. Will come back again when in Vancouver area!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very grateful to the staff at Hyatt Place. The room was great and the view from the upper floor was amazing. More importantly, while we were travelling recreationally, the staff were incredibly helpful with some technical help during an unexpected business emergency. We will stay there the next time we are in Burnaby.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience at this hotel, it was clean and well organized, felt really warm and welcoming. The location was what really made the experience good as it was close to everything we needed, and the train is a min walk which was is convenient if you’re trying to get around with a car. Great hotel.
Stayed 2 nights in May 2026