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Hyatt Place Vancouver/Metrotown

Property class: 3

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Photo gallery for Hyatt Place Vancouver/Metrotown

A high-rise building with multiple balconies, surrounded by a cityscape.
A hotel room with a bed, desk, chair, and a large window.
A woman running on a treadmill in a gym with large windows and exercise equipment.
A modern high-rise building with multiple floors, large windows, and a prominent glass facade.
A modern office space with a desk, computer, and a person working.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4498 beresford st, BURNABY, BC, V5H 3C6
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Crystal Mall
    ‪6 min walk‬
  • Place, Central Park
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed, Roll-in Shower (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed, Corner (High Floor, Sitting Area)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed (High Floor)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a desk, a sofa, and a large window.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, Corner (High Floor, 2 Queen Beds & 1 Sofa Bed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (Sitting Area)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor, Sitting Area)

A modern hotel room with a wooden desk, a chair, a bedside table, a lamp, and a wardrobe.

Room, 2 Queen Beds (High Floor, Sitting Area)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Burnaby

Located in Metrotown within a 5-minute walk of Metropolis at Metrotown, Hyatt Place Vancouver/Metrotown is within a 15-minute stroll of Crystal Mall. This 3-star hotel has 159 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Metropolis at Metrotown - 1 min walk - 0.1 miles
  • Crystal Mall - 6 min walk - 0.3 miles
  • Central Park - 10 min walk - 0.6 miles
  • Swangard Stadium - 5 min drive - 1.4 miles
  • British Columbia Institute of Technology - 7 min drive - 1.6 miles

Getting around

  • Metrotown Station - 2 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪KFC - ‬7 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪A&W - ‬3 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Hyatt Place Vancouver/Metrotown

Hyatt Place Vancouver/Metrotown features a 24-hour gym, free WiFi in public areas, and a business center. Self parking is available for CAD 27 per day. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This smoke-free hotel also has a vending machine.
Guests can expect to find free WiFi and 55-inch Smart TVs with digital channels and pay movies. Bathrooms have hair dryers and designer toiletries. Coffee makers, safes, and ironing boards are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (CAD 27 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Self-serve breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 10.50 to 10.50 for adults and CAD 10.50 to 10.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SoBu: The Social Corner

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Built in 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 50 per accommodation, per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CAD 10.50 to 10.50 for adults, and CAD 10.50 to 10.50 for children
  • Covered self parking fee: CAD 27 per day
  • Pet fee: CAD 50 per accommodation, per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What can I see within easy reach of Hyatt Place Vancouver/Metrotown?

This hotel is situated in Metrotown within a 10-minute walk of Metropolis at Metrotown and Crystal Mall. You'll also find Grand Villa Casino Hotel and Conference Centre and Commercial Drive within a short drive.

How much does it cost to stay at Hyatt Place Vancouver/Metrotown?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Vancouver/Metrotown on Oct 12, 2026 start from $210, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Place Vancouver/Metrotown include a casino at the property?

No, Hyatt Place Vancouver/Metrotown doesn't have a casino.

Is there an indoor pool at Hyatt Place Vancouver/Metrotown?

No, there is no indoor pool at this hotel.

Does Hyatt Place Vancouver/Metrotown feature a restaurant that includes a breakfast menu?

Yes, Hyatt Place Vancouver/Metrotown serves self-serve breakfast for a surcharge each morning at SoBu: The Social Corner.

Does Hyatt Place Vancouver/Metrotown allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hyatt Place Vancouver/Metrotown for a fee of CAD 50 per accommodation, per stay. The property also provides food and water bowls.

What is the closest airport to Hyatt Place Vancouver/Metrotown?

The closest major airport to Hyatt Place Vancouver/Metrotown is Vancouver Harbour Flight Centre (CXH), which is 9.3 mi away (39 minutes by car). Another top airport is Vancouver Intl. Airport (YVR), which is located 9.8 mi away (29-minute drive).

Hyatt Place Vancouver/Metrotown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 128 out of 188 reviews
Rating 8 - Good. 31 out of 188 reviews
Rating 6 - Okay. 18 out of 188 reviews
Rating 4 - Poor. 6 out of 188 reviews
Rating 2 - Terrible. 5 out of 188 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, housekeepers were amazing. Would stay at this hotel again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new place, friendly staff, great location
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Will stay again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Daryoush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location, decent price.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Titan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly 5stars
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new very clean hotel. Staff was very friendly and professional.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in south Burnaby, Metrotown! Place looks brand new. The restaurant is top notch too and plenty of dinning options around too. Will come back again when in Vancouver area!
Stayed 1 night in May 2026
Verified review

8/10 Good

Teks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant experience at this hotel, it was clean and well organized, felt really warm and welcoming. The location was what really made the experience good as it was close to everything we needed, and the train is a min walk which was is convenient if you’re trying to get around with a car. Great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A++, clean, highly recommended
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fine stay, liked the location next to the expo line. Rooms were quite bare, small closet, no drawers. A bit sparse for a 4 nite stay. Liked the location and parking.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve visited Vancouver 4 times in the last 4 months on business. I’ve stayed at 3 different hotels in the Metrotown area. The Hyatt was the nicest of the three. It was clean, modern and the staff were very friendly.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hyatt Metrotown hotel is brand-new so it looks pristine (and even smells) like a very new and modern building!! The rooms feel like a modern condo with wraparound windows offering panoramic views!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property so much. It was a great day. Thank you so much.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and super luxurious room. Beautiful backlighting on bed. Convenient multiple outlet and usb outlets on top of floating nightstands. Really cool carpet in common hallways to suites. Staff were super friendly and kind.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Bentley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In all, the experience was great. With the exception of the additional parking charge. However, this seems to be the norm in the Lower Mainland now.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Gavin

Liked: Cleanliness, property conditions & facilities
Room was clean, hotel is nearly new. The nearby Skytrain was loud and frequent. You eventually drone it out. Not much common space. Discrepancy on checkout time. Sign on back of room door says 12 AM but front desk / housekeeping were pushing 11 AM.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

VICTORIA

Disliked: Amenities, property conditions & facilities
Elevator broke down for hours and was not able to use.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Akin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Close to shopping, restaurants, and subway. Nice hotel. The only downside to our stay was that our room was not ready at the advertised check-in time, which resulted in an unexpected wait. What was more disappointing was that the situation was not proactively addressed. Had we not voiced our concerns, it appeared that no accommodation or solution would have been offered. Once we spoke with staff, they did provide complimentary breakfast for one day of our stay, which we appreciated. It was a nice gesture and showed an effort to make things right. However, when a hotel falls short of its own service standards, it would be preferable for management to proactively acknowledge the inconvenience and offer a resolution, rather than waiting until guests become frustrated enough to raise the issue themselves.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Hyatt Vancouver Metrotown for about three days, and overall I had a great experience. The hotel had only been open for three days when I checked in, so there were still a few small things being worked out, but the staff were absolutely amazing to deal with. Everyone was friendly, helpful, professional, and really made the stay enjoyable. The location of this hotel is honestly one of the best parts about it. If you’re visiting the Lower Mainland and need easy access to Vancouver, Surrey, Burnaby, or other surrounding areas, this is an excellent central location. The SkyTrain station is literally right in front of the hotel, and Metrotown Mall is right across from the station, which makes everything extremely convenient. The hotel itself is very clean, modern, and comfortable. It’s not a massive hotel, it’s only around 10 stories and has approximately 120 rooms, mixed with condominium residences in the building, so it feels more like a boutique-style hotel rather than a huge busy tower. They also have a nice restaurant on-site that’s a decent size and convenient for guests. One thing I absolutely loved about this hotel, and honestly have never really experienced this well anywhere else, was the blackout blinds in the rooms. They have full blackout blinds that make the room almost completely pitch black, with very little light coming through. If you enjoy sleeping in a dark room like I do, this is a huge bonus. They also have daytime blinds if you prefer
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Zoriana

Liked: Cleanliness, staff & service
Disliked: Amenities
First, the positives: great location, very clean, nicely appointed, and a generally friendly staff. Items needing improvement: room thermostat didn't function well. The room was always cold, no matter what it was set to. The bathroom fan didn't work at all. Even though staff came by quickly to "fix" it, the water pressure in the shower was very low, making hard to rinse your hair. The staff was overwhelmed and under-prepared for weekend breakfasts. The TV was buffering often, making it difficult to watch. Disappointing during World Cup games.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

foad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; impeccable view. It's a new establishment. Somethings might not be as you expect, but the staff make up for it greatly and provide whatever you need. If you plan to watch tv, just be aware that their tv service provider has issues and the tv freezes every 5 min for about 30 seconds. I missed critical parts of World Cup futball matched :( I assume the management is working on fixing this in near future.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best Hyatts we’ve been to. Spotless, very comfy beds, nice baths,
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good every personal with the Hotel
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

CHINEDU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not very spacious enough
Stayed 3 nights in Jun 2026