6/10 Okay
Verified traveler
Business traveler
Mar 15, 2025
Liked: Staff & service
Disliked: Room comfort
Ok, minus the noise & limited privacy
Well, in general, I usually like a Holiday Inn Express. The actual hotel was pretty ok, nice bed, in-room coffee maker, microwave, refridgerator. The fitness center was really just a small room with 2 cardio machines, but at least it was something. I chose to do yoga in my room, though. The indoor pool seemed ok, and warm, though I did not use it. The included hot & cold breakfast was a fairly decent offering (the expected), & the front desk personnel were nice.
However, my room, 130, not a great location. It is at the corner of the wing that leads to the pool & fitness center, which appeared convenient at first. I soon learned that it meant I would hear all foot traffic to those areas AND through the glass doors JUST OUTSIDE MY WINDOW. I literally could not open my curtains unless I wanted to watch everyone coming in and going out, and let them watch me. I could have watched while certain guests who smoke stood just outside the doors, propping them open despite the sign saying not to, and allowing smoke into the building (I'm allergic). Weirdly, the fact that this hotel is just off a highway is not what made noisy. Those noises were few. There was a ton of door slamming and kids running and pounding thru the hallway next to me & above me. I did ask one of the front desk personnel to help in that situation, & they were nice, but I am not sure what actually followed. So, it was a rough 2 nights of not enough sleep. Maybe a different room would have worked out better?
Verified traveler
Stayed 2 nights in Mar 2025