Clean beautiful rustic property. Very cute room! Comfortable bed and pillows. Short walk from downtown but just far enugh away for a peaceful sleep. Lots of great restaurants and shops nearby. I wouldn't hesitate to stay here again. The wifi wasn't working but we were able to install isim cards for internet connection.
They wanted to charge me more because it was four of us even though I had reserved a room for 4
The property location will catch you off guard because its located on a corner but doesnt seem like a hotel would be there. Its close to everything downtown. Great restaurants shopping , me and my hubby had a lovely time. The room with the swim up was really awesome.Cleaning crew very nice and staff nice and friendly. Although the late night gentleman didnt speak much english we still got what we needed. It gives you a homely vibes feeling that you want to stay a few extra nights.
They were always generous and happy to provide their services. 😉👍
Really enjoyed the location of hotel. Close and in walking distance to shops and restaurants. Staff was super friendly. I would recommend Livetulum to friends and family.
Loved my stay at LiveTulum. Felt so much like I was staying at an authentic Mexican home. Loved the deco and the details. Rooms were clean and comfortable Staff was very friendly Breakfast was muy delicious Would stay again and recommend
My only dislike is that when the rooms were cleaned, they would take used towels but not replace them.
Decor and bed were really nice. Breakfast can be better
The hotel is quirky , clean, perfect location (to the beach and ruins). Close to 7Eleven and supermarket ( around the corner). Super safe ( I traveled by myself) staff and security were super friendly, helpful and awesome. My room was three step to the pool, and the movie projector at night was great touch. I highly recommend this cute boutique hotel.
Very cute and cozy boutique hotel. It was very clean and nice to come back to after a long day in the hot sun. The breakfast was good - definitely above average. The only criticism I have is that the pool seems to be a bit exclusive to the guests who have access to it from their rooms. I felt like I was intruding when I went down to the pool and therefore did not use it as much as I would have liked to.
Pros: Staff is super nice, friendly and welcoming. The room was quite lovely and warm. Very Soho / Bali type... Cons: Bathroom, showerhead wasn't working to well and I didn't like the White rock designed, made it look dirty and I didn't like the no privacy design, made water go everywhere. Preference: Would have liked the property to be closer to the Hotel area near the beach but it's in the middle of Pueblo and Beach. The area is still under development.
The staff was super nice! The place was in a convenient location to access the city or the beach.
It was a pleasure stay here and the employees were friendly.
I had the far left swim up room on the first floor and it was an absolute dream. The apartment was spacious and had what it needed for me to keep it as cool as I needed. The walkways are outside so they can't control things like bugs, but a remarkable few made it inside. (One morning I had to leap over a spider as big as my hand!) My room was cleaned every single day at my leisure and bottled water was provided in ample amounts. Breakfast was a huge relief on my wallet as it was plentiful and I could even take things back to my kitchen for later. It wasn't right next to the beach but close enough and easy to get to. There is a rooftop as well where I was tempted to howl at the moon, but I let the local canines do that. I would return here in a heartbeat and am sending every soul I encounter here.
So my overall experience in Tulum was great aside from the stay. I chose a smaller off site boutique in hopes for something less costly, w/ more freedom for meals as a lot of the all-inclusive had multiple reviews complaining of food. Over all with TV, AC, & complimentary breakfast buffet this seemed to be perfect, but it wasn’t and it was turn over service that truly ruined it all!!! The room had a mini fridge, microwave, Tv and AC. Honestly small & cozy, but perfect for the two of us. The room was fully loaded with hangers towels and cute little extras. Second day after being gone from early morning to late night we return to a nice clean room with towels restocked and fresh clean smell except patio door was slightly open, which we didn’t open. That night I got 15 bug bites! Third day up early and back late after another tour/excursion, we returned to a mess. Bed was made, but nothing else was touched! Shower and floors were dirty from the sand and dirt from the day befores excursion, no new towels, sliding glass door left open again, foul smell coming from bathroom toilet, a baby lizard in the room, oh and most importantly the batteries from the AC remote were taken out! Like I really couldn’t even make this up if I tried. Pretty sure this was all over a tip not being left in the envelope that practically demands you! But tipping is a choice, NOT MANDATORY! Secondly we were planning to tip everyone in full at check out based off remaining cash from our day trips! Not ok!
It’s a very cute hotel with the perfect location in town. It’s walking distance from downtown. The beach as well as the underground caves are about 10-15 in Taxi.
Very clean and convenient location. Staff was extremely nice and helpful at all times.
My sister and I had an excellent stay here, from check in to check out we had a pleasant experience. The breakfast is delicious. Our room was comfortable with direct access to the pool. Definitely use their bikes and go down to the beach. We felt safe while staying here. If I had to make one comment to be aware of is that there is a lot of street noise, my sister did not seem to notice but I am a light sleeper. The hotel is close to many excellent restaurants. The staff was very kind always a smile on their faces, very welcoming.
Located in Tulum City Center within a short walk of Dos Aguas Park, Livetulum is within a mile (2 km) of Tulum National Park. The 18 rooms at this 3-star guesthouse include balconies, minibars, and coffee makers.
Guests can expect to find free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include balconies, minibars, and coffee makers.
Guests of Livetulum enjoy features like an outdoor pool, free WiFi in public areas, and a library. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 99 per person one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace, an ATM, and a garden.
Clean beautiful rustic property. Very cute room! Comfortable bed and pillows. Short walk from downtown but just far enugh away for a peaceful sleep. Lots of great restaurants and shops nearby. I wouldn't hesitate to stay here again. The wifi wasn't working but we were able to install isim cards for internet connection.
They wanted to charge me more because it was four of us even though I had reserved a room for 4
The property location will catch you off guard because its located on a corner but doesnt seem like a hotel would be there. Its close to everything downtown. Great restaurants shopping , me and my hubby had a lovely time. The room with the swim up was really awesome.Cleaning crew very nice and staff nice and friendly. Although the late night gentleman didnt speak much english we still got what we needed. It gives you a homely vibes feeling that you want to stay a few extra nights.
thank you Contessa, we hope to see you again soon!
They were always generous and happy to provide their services. 😉👍
hello Juan, thank you for your words
Really enjoyed the location of hotel. Close and in walking distance to shops and restaurants. Staff was super friendly. I would recommend Livetulum to friends and family.
Hi Brigitte,thank you for your words
Loved my stay at LiveTulum. Felt so much like I was staying at an authentic Mexican home. Loved the deco and the details. Rooms were clean and comfortable Staff was very friendly Breakfast was muy delicious Would stay again and recommend
Thank you so much for your review! We love hearing this kind of feedback from our guests!
My only dislike is that when the rooms were cleaned, they would take used towels but not replace them.
Sorry to hear that. We will address.
Decor and bed were really nice. Breakfast can be better
Thank you so much!
The hotel is quirky , clean, perfect location (to the beach and ruins). Close to 7Eleven and supermarket ( around the corner). Super safe ( I traveled by myself) staff and security were super friendly, helpful and awesome. My room was three step to the pool, and the movie projector at night was great touch. I highly recommend this cute boutique hotel.
Thank you so much! We are so happy that you enjoyed your stay! We hope to see you again soon!
Hi Jean,we are so glad you enjoy your sty with us at Livetulum.see you soon!