Aparthotel

Panacea Condo Tulum

3.5 star property
Aparthotel with 2 outdoor swimming pools, in the vicinity of Tulum Mayan Ruins

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Photo gallery for Panacea Condo Tulum

Reception
Exterior
Romantic Penthouse, 1 King Bed, Private Pool, Garden View | Private kitchen
Suite Residential, 1 bedroom | Balcony
Suite Residential, 1 bedroom | Living area | 50-inch Smart TV with cable channels, TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
Calle 6 Sur, Between Calle 11 Sur and Calle 13 Sur, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪6 min drive‬
  • Place, Tulum Mayan Ruins
    ‪10 min drive‬
  • Place, Playa Paraiso
    ‪11 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪54 min drive‬

Room options

Romantic Suite, 1 King Bed, Private Pool

  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View

  • 958 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite Residential, 1 bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Garden View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Romantic Penthouse, 1 King Bed, Private Pool, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Located in La Veleta, Panacea Condo Tulum is within a 10-minute drive of popular attractions such as Gran Cenote and Tulum National Park. This 23-room, 3.5-star aparthotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Tulum National Park - 6 min drive - 3.3 miles
  • Gran Cenote - 8 min drive - 4.4 miles
  • Tulum Beach - 9 min drive - 5.0 miles
  • Tulum Mayan Ruins - 10 min drive - 4.6 miles
  • Playa Paraiso - 11 min drive - 4.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 100 min drive

Restaurants

  • ‪Delicia - ‬11 min walk
  • ‪El Agavero - ‬11 min walk
  • ‪Guacamole Club - ‬11 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬3 min walk
  • ‪La Consentida - ‬4 min walk

About this property

Panacea Condo Tulum

Aparthotel with 2 outdoor swimming pools, in the vicinity of Tulum Mayan Ruins
At Panacea Condo Tulum, guests enjoy 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 240 per vehicle roundtrip. A multilingual staff is on hand to assist with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, a terrace, and a hair salon.
Each apartment is individually decorated and features 2 bedrooms. Guests can expect to find free WiFi and a 50-inch Smart TV with cable channels. Beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a rainfall showerhead and free toiletries. Other standard amenities include a private yard, a ceiling fan, and a safe.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Spa services

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 50-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Terrace
  • Yard

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Yoga classes
  • Ecotours nearby
  • Fishing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Mosquito nets
  • Security system
  • Fire extinguisher

General

  • 23 units
  • Bicycle rentals
  • Connecting units available
  • Garden
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Rollaway bed fee: USD 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:30 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Panacea Tulum
Hotel Panacea Tulum
Panacea Condo Tulum Tulum
Panacea Condo Tulum Aparthotel
Panacea Condo Tulum Aparthotel Tulum

Frequently asked questions

What's there to do close to Panacea Condo Tulum?

This aparthotel is situated in La Veleta within a short 9-minute walk of Holistika Art Walk. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Is there a spa available at Panacea Condo Tulum?

Spa services at the aparthotel include massages.

Does Panacea Condo Tulum feature a casino?

No, Panacea Condo Tulum doesn't have a casino.

Is there an indoor pool at Panacea Condo Tulum?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 10:30 PM.

Is Panacea Condo Tulum good for couples?

Amenities that appeal to couples at this aparthotel include Egyptian cotton sheets, a rainfall showerhead, and a smart TV.

Are there hot tubs at Panacea Condo Tulum?

No, there isn't a spa tub at this aparthotel.

Does Panacea Condo Tulum have a restaurant that serves breakfast?

No, Panacea Condo Tulum doesn't have a restaurant that serves breakfast.

Does Panacea Condo Tulum allow pets to stay for free?

No, pets and service animals aren't allowed at Panacea Condo Tulum.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from Panacea Condo Tulum?

The closest major airport to Panacea Condo Tulum is Tulum Intl. Airport (TQO), which is 24.3 mi away (43 minutes by car).

Can I book a room with a balcony at Panacea Condo Tulum?

Yes, some apartments at this aparthotel offer a deck where guests can enjoy garden or pool views.

Panacea Condo Tulum Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 114 reviews
Rating 8 - Good. 19 out of 114 reviews
Rating 6 - Okay. 2 out of 114 reviews
Rating 4 - Poor. 2 out of 114 reviews
Rating 2 - Terrible. 4 out of 114 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo is in excellent condition. There was soap, shampoo, paper and towels. Excellent hosts Eve and Ruben.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tanya Maria

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Kim Anh Charlotte

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very good stay for the money spent
Stayed 4 nights in May 2025

10/10 Excellent

Jill

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pancea hotel felt like a beautiful oasis on the outskirts of town. Our room was huge and accommodated our family of 5 nicely. We had some issues with communication with the hotel prior to our arrival and were dropped off at the door of the compound not knowing how to get in, so I wish we had a bit more explanation around that as we tried numerous times to contact them prior to our arrival. Also, I don’t think there was any cleaning service if the room during our stay. Maybe you had to ask for it? Again, just limited communication or instruction on how things ran there. There was talk and pictures of breakfast on their site but that was also a service not available during our stay. The staff were kind and helpful when we had questions or issues. And the pool and grounds were so beautiful and quiet. The location was a bit inconvenient for our family of 5 to get anywhere but that was an overall Tulum problem for us. For the price, we definitely felt the room and hotel grounds were a great value and would recommend this place for anyone going to Tulum.
Stayed 5 nights in May 2025

10/10 Excellent

ANA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Keith, souris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome bed. Spacious everything. Kitchen Good. TV was large and working. The bathroom would benefit with a few more towel bars and a shelf in the shower for shampoo etc. well maintained property. Would not hesitate to stay again.
Stayed 14 nights in Feb 2025

10/10 Excellent

Julian Duvan

Liked: Cleanliness, property conditions & facilities
Unreal property and location. The hospitality was always quick and responsive. Thank you for an amazing stay and I can’t wait to see you guys again!
Stayed 12 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Very meh for the price

Disappointing experience. Room was not cleaned at all during 6 night stay. Cockroaches under kitchen sink. They never emptied our garbages even. The lock on our door broke and they didn’t fix it so we had an unlocked condo for most of the trip. Location is ok, the road is pretty bad leading to it through massive water puddles to walk around but that’s most of Tulum. Not great value for the money.
Stayed 6 nights in Dec 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Place did not feel safe or secure nor were we able to communicate. We were promised multiple times changes in our room and a refind and have yet to receive. Still trying to get hotel and Expedia to honor
Stayed 5 nights in Dec 2024

10/10 Excellent

Salvador

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Harleen

Liked: Cleanliness, property conditions & facilities
We had a really good experience here. It's located in a great neighborhood with a lot of dining options nearby. the staff was really friendly and easy to work with, and also really helpful. The rooms were extremely spacious as well.

10/10 Excellent

Elia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The residential suite was amazing, we had a large living room, kitchen and gorgeous balcony with a pool and garden view. The hotel staff were very friendly and we met Fifi, the hotel cat. This area is under construction, specifically the road next to the hotel, so having a rental car made it easy to explore. This property was very quiet and felt safe, we had the pool all to ourselves. Great place to avoid crowds!
Stayed 2 nights in Jul 2023

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing experience as a first time traveler to Mexico. I’m so glad I went with choosing this hotel it was nothing short from amazing! When I come back from tulum I will definitely come back to this luxury hotel! :)
Stayed 4 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very friendly, clean and comfortable. Very happy 2 weeks.
Stayed 8 nights in May 2023

8/10 Good

Katherine

Liked: Cleanliness
Stayed 3 nights in Apr 2023

10/10 Excellent

rotem

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.
Stayed 5 nights in Mar 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!

8/10 Good

Gerald

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
I didn’t like the road to the building
Stayed 7 nights in Jan 2023

10/10 Excellent

Sapnashri

Liked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Vongpheth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful oasis inside the courtyard of the hotel. The suites have lots of room inside and the staff was very friendly. This place was very relaxing and was super quite as it was set on the outskirts of downtown attraction. Breakfast was included in our stay. So that was a nice touch. Prices are reasonable. Overall I would love to come back as I feel I had the most peaceful stay and my room felt like a vacation home.
Stayed 4 nights in Nov 2022

2/10 Terrible

Enrique

Stayed 4 nights in Jul 2022

10/10 Excellent

Melanie

Liked: Cleanliness, room comfort

Perfect stay!

This hotel was perfect. Every need was met as needed and the staff was extremely friendly. I will recommend Hotel Panacea to all friends and family and we will definitely try to come back.
Stayed 5 nights in May 2022

10/10 Excellent

Jerrinika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The exterior once inside resort was breathtaking! The VIP experience purchased wasn’t seen on their side but once the staff found out, everything was taken care of!
Stayed 2 nights in Feb 2022

10/10 Excellent

Derek Lee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and inviting. Very accomodating. It was in a nice location as well.
Stayed 7 nights in Nov 2021

10/10 Excellent

Sandrine

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021