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Mediterraneo Hotel Tulum

Property class: 3.5

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Photo gallery for Mediterraneo Hotel Tulum

Outdoor spa tub
Sundeck
Reception
Deluxe King Pool con Terraza | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
C. ITZAMNA No 29 Int. 24, Aldea Zama, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪16 min walk‬
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪63 min drive‬

Room options

View all photos for Habitacion King con Balcon

Minibar, in-room safe, desk, laptop workspace

Habitacion King con Balcon

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Pool con Terraza

Terrace/patio

Deluxe King Pool con Terraza

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Habitacion Estandar Doble

Habitacion Estandar Doble | View from room

Habitacion Estandar Doble

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Tulum

Located in Zama within a short walk of Dos Aguas Park, Mediterraneo Hotel Tulum is within a mile (2 km) of Hospital de Tulum. This 11-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dos Aguas Park - 16 min walk - 0.9 miles
  • Jaguar Park - 2 min drive - 0.9 miles
  • Hunab Lifestyle Center - 3 min drive - 1.1 miles
  • Hospital de Tulum - 3 min drive - 0.9 miles
  • Tulum Mayan Ruins - 12 min drive - 4.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Coco Cafe - ‬15 min walk
  • ‪Nimeño Bakery - ‬2 min walk
  • ‪Delicia - ‬16 min walk
  • ‪Rossina - ‬8 min walk
  • ‪La Baguette - ‬11 min walk

About this property

Mediterraneo Hotel Tulum

Mediterraneo Hotel Tulum offers an outdoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free offsite parking, along with an airport shuttle (available on request) for USD 100 per vehicle one-way. Front-desk staff can assist with tours/tickets and securing valuables. Additional amenities include a terrace, a garden, and a hair salon.
Guests can expect free WiFi and 32-inch flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, ceiling fans, and safes are also standard.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Elements Tulum Boutique Hotel
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  • Pool
  • Spa
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Ecotours
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:30 AM - 7:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 100 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:30 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Is a free cancellation option available at Mediterraneo Hotel Tulum?

Mediterraneo Hotel Tulum offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do near Mediterraneo Hotel Tulum?

This hotel is situated in Zama within a short 15-minute walk of Dos Aguas Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.

Is parking available on site at Mediterraneo Hotel Tulum?

No, there isn't parking at the hotel but you'll find free parking.

Does Mediterraneo Hotel Tulum feature a casino at the property?

No, Mediterraneo Hotel Tulum doesn't have a casino.

Is there an indoor pool at Mediterraneo Hotel Tulum?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 8:30 AM and 9:00 PM.

What will couples enjoy most about a stay at Mediterraneo Hotel Tulum?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead and a minibar as well as an outdoor pool.

Does Mediterraneo Hotel Tulum have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mediterraneo Hotel Tulum have a restaurant that serves breakfast?

Yes, Mediterraneo Hotel Tulum serves free continental breakfast each morning from its restaurant.

Does Mediterraneo Hotel Tulum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mediterraneo Hotel Tulum.

Does Mediterraneo Hotel Tulum have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mediterraneo Hotel Tulum?

The closest major airport to Mediterraneo Hotel Tulum is Tulum Intl. Airport (TQO), which is 25.4 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Mediterraneo Hotel Tulum?

Yes, some guestrooms at this hotel offer a furnished patio where guests can enjoy city and pool views.

Mediterraneo Hotel Tulum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great new hotel. Rent Motos and bikes too!

Place is beautiful and offers crisp white linens walls and beautiful tiles floors. Simple elegant and inexpensive. They also offer moto rentals and bike rentals too for super reasonable price. One stop shop a ~10 minute walk from centro or 2 minutes by moto or car.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, very spacious and modern. Property and area look to still be under development. Pool/jacuzzi was filthy green and uninviting.
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful structure

Staff was very nice and helpful. Very nice setting. Only thing disappointed was no electricity because of the construction around this hotel. And water run out on my last day of check out. Location was walkable to downtown (15-20min). The convenience store was across from it.
Stayed 2 nights in Mar 2023
Verified review

2/10 Terrible

James Franklan Fox

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water towels were old with holes in them and very dingy like black floor was very dirty. Stayed one nite then left was supposed to be there 6 nites.
Stayed 6 nights in Sep 2022
Verified review

2/10 Terrible

Cynthia C

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got there the property was closed down and I got a confirmation number starting when was my check in and my check out thanks god for the driver that tools us that helped me and took me to another hotel very disappointed with what happened
Stayed 6 nights in Aug 2023
Verified review

2/10 Terrible

RAUL

Disliked: Cleanliness, staff & service, property conditions & facilities
No puede ser posible que esten vendiendo reservaciones y el hotel no esta funcionado.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
La alberca está súper sucia mucha Lama y el agua verde toallas muy viejillas y la limpieza no era buena en la avitacion ni el baño
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
No me gustó que en los alrededores no hay alumbrado público y la zona es insegura
Stayed 3 nights in Sep 2022
Verified review

6/10 Okay

Joseluis

Liked: Staff & service, amenities, property conditions & facilities
Cambiar su toallas por unas nuevas
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mediterráneo

Todo excelente. Le falta arreglar algunos detalles al inmueble. Pero en general bien
Stayed 1 night in Jul 2022
Verified review

8/10 Good

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall so quite happy. Small things water pressure in the shower is not that strong, water smells a bit and location wise it's not that close to city centre. Water issues tho, alongside with electricty and connection are general issues with the area so you won't have much luck with other accomodations.
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Monica Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, la gente muy amable, las habitaciones miy comodas y limpias, sin duda regresaremos :)
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Ali Reza

Liked: Cleanliness, property conditions & facilities, room comfort

Good improvement

We have been in this hotel. The personal have heart our complaining and at the end of our accommodation it has been a clear improvement. We had good luck to avoid noisy from close on going construction work during weekend.
Personal made a nice dog with a towel .
Stayed 2 nights in Jan 2022
Verified review

6/10 Okay

Ali Reza

Liked: Room comfort
Disliked: Staff & service

Poor service

Happy personal in the kitchen but poor service for cleaning make it not quite pleasurable, unfortunately. Enough spacious room with nice bathroom and balcony and beautiful small pool with a deep (~1 m) might do the stay pleasurable, if a good service can be in place. Do not be sure for availability of warm shower at any time. At the moment on going construction work very close to the facility.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the safe not having batteries everything was great.
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Carlos Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Hugo

Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Rianne

Liked: Cleanliness
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Edgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Gabriel

Verified review

8/10 Good

Ingrid

Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Verified review

6/10 Okay

FERNANDO

Stayed 1 night in Feb 2022
Verified review

8/10 Good

Omar

Liked: Cleanliness, property conditions & facilities, room comfort

BUENO SOLO LE FALTA MEJORAR LOS DESAYUNOS

Stayed 3 nights in Sep 2021